Back

Universal Mitsubishi

Sherman Oaks, CA

4.8
1,985 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Contact Dealership

5015 Van Nuys Blvd

Sherman Oaks, CA

91403

Directions

By Type

Showing 1,985 reviews

August 12, 2018

Customer service is amazing.. Paul is really good at focusing on what customers need and require. Paul has a real instinct to understand his customers. Absolutely great work!!! T More

by Martin U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2018

Great Knowledgeable Service I have been servicing with Paul and Armen for over seven years and they have been excellent in knowing the smallest details concerning my cars. After More

by ALEX T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
August 11, 2018

SERVICE GUYS The service guys are incredible, especiallyPaul and Armen. One recommendation saved me thousands on my electric car!!! Saving money... now that's my k More

by S_DERRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2018

Airbag Recall Took my car in for airbag recall service. Appointment wasn’t needed. Total service took 5 hours, however they provided a complimentary Hertz rental wh More

by ABARRAZAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
August 09, 2018

Satisfied customer I had my car towed to this dealer to get a new key made because I had lost my original. Armin was a great help not only did he get me in to get a new More

by LJ.THEBRAIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
August 08, 2018

Great customer service!! They are very helpful, nice, and Courteous. Much better then the other two Mitsubishi dealerships I have been to. The service for my vehicle is done More

by KENNEDYERIN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
August 08, 2018

Fast and hassle free I came in for a recalled ball joint on a 98 Mitsubishi eclipse. Service was quick and they were very accommodating. Paul made sure that every thing we More

by MARKTUITAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2018

Great experience Very quick and smooth service to get the routine car maintenance done. Friendly customer support from different departments. They even washed my car a More

by PERSEPHUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
August 04, 2018

Recall service Courtesy, friendliness, professionalism, knowledgeability, great waiting area with coffee and WIFI; clean bathrooms too! They did exactly what they pr More

by ASADRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

Routine service I was so lucky to meet Poul at front desk of universal Mitsubishi , he was sooooo helpful,caring ,super skiled, quick, multitask and most important More

by HARMIKSHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
191
...