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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,985 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,985 reviews

August 28, 2018

Tiki the Internet Salesperson was great to work with! Everything was great up until the time the car was washed (after signing the paperwork) and we walked out and we're excited to drive away in our new c More

by Truth4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2018

They’re pro My experience was amazing, paul is the Service manager , real gentleman, nice, professional and caring about your car. I got an appointment on the pho More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2018

Great Experience Friendly Staff, Great Service and Clean Space to spend time while oil change service is being performed. Coffee an added privilege to enjoy as well. More

by BALARMUKESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2018

Full Service of Maintenance Mr Paul gave me his advice about how to choose the service, not just leave choice to me and let me to make the choice without any knowledge about car. More

by SEANCPES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2018

Eclipse cross THANK YOU ALL AT UNIVERSAL MITSUBISHI SPECIALLY SAUL TURCIOS OUR SALE PERSON HE DID AN AMAZING JOB ANSWERED ALL OF OUR QUESTIONS HE WAS VERY FRIENDLY More

by GABRIELOSORIO9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
August 26, 2018

Fast service I make appoiment on saturday always early in the morning, i be there at 8 am and they finish 9 or 9:30. The service people its nice . More

by mapp3434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2018

Good service I came to this service center to have my Outlander serviced on a Saturday without any appointment but despite of that, I was accommodated by the advis More

by PRCALIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
August 26, 2018

Nice people, transparent deal. The lease process was transparent and pleasant. Well, as far as lease deals go. I'm looking forward to driving the car. Good Mitsubishi dealer. More

by Outlander PHEV
Recommend Dealer
Yes
Employees Worked With
Other Employees : Armen Avanessian
August 26, 2018

Detailed explanation of job work I am confident that all recomendation that they stated is important and not to just make money out of the clients. All job order are done and correctl More

by jillkris.clamor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2018

Great all around service I'll always go to Universal Mitsubishi for my car service. I always leave with my car feeling just as new as the day I got it. The entire staff is alw More

by m0rbidm0nk3y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
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