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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,950 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,950 reviews

August 19, 2018

Wonderful People Tiki was extremely helpful, she made the process of purchasing a vehicle less painful. She was very knowledgeable on the working of the financing aspe More

by SOJEANP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2018

Excellent Mitsubishi deserves it. Your service department exudes awesome customer relations. Your Service Manager is cordial & always ready to accommodate you More

by eboy62594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2018

Saul, Bobby, and the magician are awesome Man those 3 guys are awesome. I broke my bank for them and they made it happen! Definitely recommend anyone to go make deals with these guys! More

by BRIANMAGDALENO15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
August 17, 2018

Amazing staff Took my vehicle here for the first time. I spoke with Paul, he stated not to worry about anything he had it under control. Getting your car serviced f More

by MIDRIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2018

Completely Satisfied I talked to wonderful knowledgeable sales associate here name was TiKi on the phone . I’m know driving a beautiful OUTLANDER , what a pleasurable expe More

by FORDDELUXE1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Tatu
August 12, 2018

Customer service is amazing.. Paul is really good at focusing on what customers need and require. Paul has a real instinct to understand his customers. Absolutely great work!!! T More

by Martin U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2018

Airbag Recall Took my car in for airbag recall service. Appointment wasn’t needed. Total service took 5 hours, however they provided a complimentary Hertz rental wh More

by ABARRAZAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
August 11, 2018

Great Knowledgeable Service I have been servicing with Paul and Armen for over seven years and they have been excellent in knowing the smallest details concerning my cars. After More

by ALEX T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
August 11, 2018

SERVICE GUYS The service guys are incredible, especiallyPaul and Armen. One recommendation saved me thousands on my electric car!!! Saving money... now that's my k More

by S_DERRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

Satisfied customer I had my car towed to this dealer to get a new key made because I had lost my original. Armin was a great help not only did he get me in to get a new More

by LJ.THEBRAIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
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