Back

Universal Mitsubishi

Sherman Oaks, CA

4.8
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Contact Dealership

5015 Van Nuys Blvd

Sherman Oaks, CA

91403

Directions

By Type

Showing 2,024 reviews

October 15, 2018

Service Excellent service. The staff is curtious , respectful and friendly. Paul goes out and beyond to make sure the service is done on a timely manner and t More

by PATTYVPINEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2018

World class service Paul Tokatlyan was brilliant. Came for a routine service but Paul helped with getting other issues serviced under warranty. Best service I had in 20 y More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A mechanic named Tony.
October 14, 2018

Great customer experience, proffesional auto technicians. Was a great a great customer experience, was offered a rental car for 2 days, like the rental car pick up, drop off, Paul was a great nice very helpfu More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2018

Very Satisfied Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. More

by DWIGHT_Y_LEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2018

Car service I went in with no appoinments for car service they took care of me right away and got out on time...they’re awesome. I would definitely come back here More

by MZ.KIIMMIIEE3115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2018

Seemed prone to overselling, but in the end turned out alright. I was surprised that air filters were dirty even though they were recently replaced at another dealership. I was also surprised More

by beubank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
October 11, 2018

Very polite and knowledgeable staff Service rep Paul was awesome, he was very polite, friendly and gave the needed attention to my cars problem, was very precise and even worked gaving a More

by andregoes83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2018

Easy to schedule an appointment Excelent service. Paul is very friendly, efficient and knows his job. He kept me updated about what my car needed and the cost was very reasonable More

by TOSHIO.NAKASHIMA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2018

Friendly and fast service They were very friendly and gave excellent and fast service. I would recommend this service center to all my friends and family. It was a wonderful ex More

by SINGH.NEHA92186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
October 07, 2018

Customer Service Let me first start off by saying how amazing service was when I first called to setup an appt. Dennis was extremely helpful and patient as we discusse More

by LOVETTEALVAREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
...
185
...