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Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service Excellent service. The staff is curtious , respectful and friendly. Paul goes out and beyond to make sure the service is done on a timely manner and t Excellent service. The staff is curtious , respectful and friendly. Paul goes out and beyond to make sure the service is done on a timely manner and tries to give you a fair price on the car service. He always keeps you inform on the status of your car and when nessary accomodates you with a free rental car to ensure you dont spend the entire day at the dealer. He is very curtious and respectful. More
World class service Paul Tokatlyan was brilliant. Came for a routine service but Paul helped with getting other issues serviced under warranty. Best service I had in 20 y Paul Tokatlyan was brilliant. Came for a routine service but Paul helped with getting other issues serviced under warranty. Best service I had in 20 years of owning cars. More
Great customer experience, proffesional auto technicians. Was a great a great customer experience, was offered a rental car for 2 days, like the rental car pick up, drop off, Paul was a great nice very helpfu Was a great a great customer experience, was offered a rental car for 2 days, like the rental car pick up, drop off, Paul was a great nice very helpful service manager. They took care of me realy well, Thanks for being great to us customers! More
Very Satisfied Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. Will be back for future services. More
Car service I went in with no appoinments for car service they took care of me right away and got out on time...they’re awesome. I would definitely come back here I went in with no appoinments for car service they took care of me right away and got out on time...they’re awesome. I would definitely come back here. More
Seemed prone to overselling, but in the end turned out alright. I was surprised that air filters were dirty even though they were recently replaced at another dealership. I was also surprised turned out alright. I was surprised that air filters were dirty even though they were recently replaced at another dealership. I was also surprised that the battery had indicated it was on it's way out - only 3-years old...will not buy a Mitsubishi battery when time comes... More
Very polite and knowledgeable staff Service rep Paul was awesome, he was very polite, friendly and gave the needed attention to my cars problem, was very precise and even worked gaving a Service rep Paul was awesome, he was very polite, friendly and gave the needed attention to my cars problem, was very precise and even worked gaving a very competitive price. The best place. Thanks Mitsubishi More
Easy to schedule an appointment Excelent service. Paul is very friendly, efficient and knows his job. He kept me updated about what my car needed and the cost was very reasonable Excelent service. Paul is very friendly, efficient and knows his job. He kept me updated about what my car needed and the cost was very reasonable More
Friendly and fast service They were very friendly and gave excellent and fast service. I would recommend this service center to all my friends and family. It was a wonderful ex They were very friendly and gave excellent and fast service. I would recommend this service center to all my friends and family. It was a wonderful experience. More
Customer Service Let me first start off by saying how amazing service was when I first called to setup an appt. Dennis was extremely helpful and patient as we discusse Let me first start off by saying how amazing service was when I first called to setup an appt. Dennis was extremely helpful and patient as we discussed each problems in my car and after seeing many recalls, he scheduled me in right away. Every concerns I had was looked at so that made me feel at ease knowing someone really cares about customer service and takes their job seriously at Mitsubishi. I usually dread coming in for service because of the wait but this experience was painless and I left super happy. Thanks Dennis! More