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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,024 reviews

October 21, 2018

Super cool experience. Very friendly and easy to work with! All the sales people were super duper cool. The sales manager worked hard to get us approved and comfortable befo More

by KMONEYMILLIONAIRE91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ershadi
October 20, 2018

professional service & very nice customer service. As Mitsubishi cars have been recognized by its quality thru the whole time, all you guys make its honor bringing the same quality at your customer ser More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
October 20, 2018

They tried They were not sure of what the problem was with phone not communicating with the USB port. I had tried to solve the problem with Verizon q otherwise n More

by ROSETANK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2018

Fantastic Service as Always from Paul Tokatlyan!!!! I have taken my EVO X for service to this dealership ever since I have had the car. Fantasic service as always. Thanks Paul and team. More

by bamburi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2018

Customer Service Great customer service. Greeted us right away. Informed us of job progress and expected wait. Service was completed earlier than stated. Would definit More

by JP2LETS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
October 18, 2018

GOOD SERVICE.POLITE EMPLOYEE'S I ENJOY DEALING WITH YOUR COMPANY.IT IS ALWAYS A GOOD EXPERIENCE.I WOULD WORK ON YOUR PRICING.BOTH LABOR AND PARTS PRICING IS TO HIGH MAKING IT HAR More

by OLDROCKSTAR51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Dennis was very attentive! From the moment I got to the service center I was greeted by Dennys and he took care of my Outlanders regular oil change without me setting up an appo More

by JessicaV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
October 17, 2018

Drive an extra couple miles just for the Service! I used to go to the Dealer in La Puente, the service there is always bad. The men there are mean and have crappy attitudes and up charge alot. So I tr More

by alexischristina93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payment window lady
October 17, 2018

Paul is the best service rep you can ask for I would give more than 5 stars if possible.. be sure to request for paul @universal mitsubishi in duarte for all your service needs.. Trust me More

by BONPARUNGAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2018

Great service Dennys was really friendly. He went above and beyond what i was expecting from my trip. Definitely a whole lot better experience than the other dealer More

by MARK.GUECO210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
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