Universal Mitsubishi

Reliable Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... m Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... maybe next time they'll have some donuts. More

Tiki and her team know the value of customer service. It's been a whole year since I purchased my vehicle from Unviersal Mitsubishi and the customer service still continues to amaze me. Tiki, my sales per It's been a whole year since I purchased my vehicle from Unviersal Mitsubishi and the customer service still continues to amaze me. Tiki, my sales person, constantly reaches out to check up on me and ask if there is anything I need and how the car is running. For my birthday I received a nice email and also received one when I hit 1 year. This is not my first vehicle but this is the first time I've experienced a salesperson continuously go out of their way to make sure their customer is taken care of. Thank you Tiki and your staff at Universal Mitsubishi. I am so glad that I was able to purchase my car through you. -Rob Herrera More

Ask for Paul. All I have to say is Paul is the person to talk to about ur cars needs. Good place to go to. Only thing I wished they stayed at Glendale. All I have to say is Paul is the person to talk to about ur cars needs. Good place to go to. Only thing I wished they stayed at Glendale. More

Great customer service. Paul was very helpful and professional. Everything was fully explained and there were no surprises at the end. I will definitely be back for future s Paul was very helpful and professional. Everything was fully explained and there were no surprises at the end. I will definitely be back for future services. More

Excellent Service! Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowle Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowledgeable. More

Excellent Service!!! I spoke with Paul over the phone and answer all my questions and once I arrived at the dealership Dennys along with Paul took care of the vehicle. I w I spoke with Paul over the phone and answer all my questions and once I arrived at the dealership Dennys along with Paul took care of the vehicle. I was always provided up to date information through the process and I am back on the road now – Thank you More

Pleasant used car buying; they bought me a new tire I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 some time next year. I had been looking at Tesla's for years but buying one was never quite in the cards. They have an amazing assortment of lease-return Tesla Model S's -- over a dozen of them. I bought a red one years ahead of when I thought it would fit into my budget. Tiki was very pleasant to work with and I got a good price. Zakk had helped me originally and was extremely friendly and knowledgable. The total time purchasing the vehicle was painfully long. The next morning I found the rear tire was absolutely flat when all I did was drive straight home. The tire probably had problems but I could have run over something without knowing. I was anticipating an argument or some type of dispute, but the service manager Paul met with Tiki and they told me Danny approved a new tire replacement. Excellent customer service. It did take a lot of time again though. Very happy customer and would return and recommend Universal Mitsubishi to anyone. More

Smooth transactions in buying my daughter's carr bu The only complaint I have is it took a long time to buy the car and get the financing even with with practicality 40% down and good credit. They could The only complaint I have is it took a long time to buy the car and get the financing even with with practicality 40% down and good credit. They could have skip the haggle in the numbers and gone directly to the best offer to save time. More

Great place I had good rapport with this dealer and always my car came out clean and without an issue. Even when I assumed something was wrong with my car, Paul I had good rapport with this dealer and always my car came out clean and without an issue. Even when I assumed something was wrong with my car, Paul assured me all were ok, and no need for other services. Rarely you hear that these days! More

Sensational I found the car I was looking for through car gurus was immediately contacted by tikki Immediately after showing interest in the car. I showed up at a I found the car I was looking for through car gurus was immediately contacted by tikki Immediately after showing interest in the car. I showed up at around 1 and was finished 3 pm. If I ever am in the market for another car I would definitely go back to universal Mitsubishi. More