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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,985 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,985 reviews

October 07, 2018

Customer Service Let me first start off by saying how amazing service was when I first called to setup an appt. Dennis was extremely helpful and patient as we discusse More

by LOVETTEALVAREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
October 07, 2018

Very Good I really like this dealer tne only problem is too far for me , went i got my car was in city of Glendale i think you need more service shops More

by NAPOLEON82032
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
October 07, 2018

Great Experience Paul was incredibly helpful and informative. I never felt like I was being pressured into getting work done that I did not need. I would hands down co More

by RRRODELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2018

Quick and easy Dennys guided me through the process and kept me informed the whole time. They tried their best to make me feel that I wasn't getting ripped off unlik More

by JORGE_BERDUGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
October 06, 2018

Fast service great service I always drive 60+ mile to be the same location Everytime I need to change engine oil or any other services...all the service people are very helpful. More

by IRAZHASAN83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
October 06, 2018

Best service dept Paul is your go to service advisor. Always goes above and beyond for his customers. Always my service dept to go to. Keep up the great job More

by JASONCASAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

They go out of their way to help you! Paul and his staff took great care of me and went out of their way to help me. He even had to deal with my insurance and it was no trouble at all. Tha More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

Best Service Always !!! Paul always Does the Best for his Customers !!! I wish all other Dealers i deal with had a Paul ! i think my car will RUN for ever thannks to paul ! More

by JULIOCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

Great Service Quick, timely and professional. Highly Recommend. Brought car in early, they took me in and quickly serviced in earlier than I had been promised. B More

by rob.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

Great Service & an awesome Service Manager The service Manager named Paul is by far the best service Manager I have encountered. He is always pleasant to talk to, very processional but most of More

by africk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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