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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,024 reviews

November 25, 2018

Service I have been with them since we bought our vehicle. They have always atnnended us with respect and great service. Have always taken care of pretty fast More

by HURTADO10126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2018

Great Customer Service The Universal Team here listens to your concerns and aims to provide the best customer service experience. Thank you very much for the wonderful exper More

by CarGuruSGV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
November 21, 2018

Professional work Work was done fast even there were plenty of customers for service and maintenance. Customer oriented, very friendly and knowledgeable service manager More

by Musheghyesayan7@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Great price, great service They beat the price of other southland Mitsubishi dealerships, and then followed up with amazing service. I was in a rush, and Saul was literally jog More

by loumagg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "John" who did the paperwork
November 18, 2018

Reprogram Service Call by Manufacture Armen, Paul and Dennys are great to work with. These team are your assets and always smiling. This was my third visit. Friendly, attentive, courteous More

by BALARMUKESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
November 18, 2018

Universal Mits Visit Dennys and Paul were awesome.. They really took care of the things that needs to be done on my car.. Also explained some parts that needs to be replac More

by JLBCFANGELES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
November 17, 2018

Excelent service and friendly people. The service was fast and they also wash my car.the waiting area was so clean comfortable and watching television the time wen by so fast. More

by HUMBERTO3274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
November 17, 2018

Great Paul is great. He always takes his time to explain everything thoroughly to make sure I understand everything. He is always helpful and makes sure you More

by gironilse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2018

Amazing, fast service I brought my car in for it’s big 30,000 mile service, and was surprised at how fast Dennis got the car back to me. His communication was very transpa More

by NKNOX417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
November 15, 2018

Service The representative that I worked with was Paul. This is my second time working with him, the first was when he was still in Glendale. I'm pleased wi More

by SP.TAMBIDAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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