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Universal Hyundai
Orlando, FL
4,241 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,241 reviews
February 01, 2025
Has an excellent experience with Carlos, before going to the store we communicated online which made an easy and seamless transaction into my new Genesis. the store we communicated online which made an easy and seamless transaction into my new Genesis. More
by kcaamano
Verified CustomerEmployees Worked With
February 01, 2025
It took me to be a raging xxxxx for anyone to help me with my tags which eventually came the day that they were already expired. The dealership knows how I feel about them with my tags which eventually came the day that they were already expired. The dealership knows how I feel about them More
by Jf
Employees Worked With
I don’t even know all the people I worked with the main person I worked with was nice when I picked up my car
January 20, 2025
Alejandro and Cesar were both great! The leasing process was easy and we felt understood throughout the process. The leasing process was easy and we felt understood throughout the process. More
by hannah.wilson4044
January 17, 2025
Thank you for the service, they treated me like family. thank brian cortes see you soon thank brian cortes see you soon More
by ejlqvioleta
January 16, 2025
Carolina was great! !! Helped me throughout my whole process with patience and understanding all my needs. She was very knowledgeable and professional. Loved her!! The be !! Helped me throughout my whole process with patience and understanding all my needs. She was very knowledgeable and professional. Loved her!! The best!! More
by Iandra21
Employees Worked With
Carolina Reyes
January 16, 2025
Car buying can be really stressful and is always a long day and process in general however Mohammad really came through as well as Pablo! day and process in general however Mohammad really came through as well as Pablo! More
by jasmine.iglesias1995
Employees Worked With
Mohammad and Pablo
January 14, 2025
The dealership lost the 2nd smart key for my 2025 Santa Fe which I purchased on 12-1-24. After numerous calls by me (which were not returned) the key was finally ordered from Hyundai on 12-11-24. As of 1 Fe which I purchased on 12-1-24. After numerous calls by me (which were not returned) the key was finally ordered from Hyundai on 12-11-24. As of 1-14-25, it has still not been received. I have left a message for Jake McNeely several times to resolve this and he has yet to call me back. There just does not seem to be an accountability at Universal Hyundai to upright this problem. More
by kjdillon05
January 12, 2025
It was a great experience at Universal Nissan when I purchased my Honda. Thank you!😊 purchased my Honda. Thank you!😊 More
by shell1215
Employees Worked With
January 08, 2025
Derek Davis is a good helpful person, others are dry professional did their job , not enthusiastic and friendly. Dealership itself is fair, professional did their job , not enthusiastic and friendly. Dealership itself is fair, More
by madhu reddy
Employees Worked With
