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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
May 31, 2025
Thanks to the Universal Hyundai team, Cesar Alegre, and our salesman Ray Jorge. Excellent business. our salesman Ray Jorge. Excellent business. More
by frede petersen
Verified Customer
May 31, 2025
Estuve Buscando un auto a un buen Precio y consegui en universal hyundai un buen negocio de una Kona Muy agradecida por el trato y el servicio gracias a mi vendedor Raymundo Jorge universal hyundai un buen negocio de una Kona Muy agradecida por el trato y el servicio gracias a mi vendedor Raymundo Jorge More
by Maritza Calvo
Employees Worked With
raymundo jorge
May 30, 2025
Salesman at beginning of looking was great her name was Laura and then she got help from Pablo. Too bad Pablo forgot who we were the next day because there was a part missing from the car. No one explained Laura and then she got help from Pablo. Too bad Pablo forgot who we were the next day because there was a part missing from the car. No one explained to us on how the buttons in the car worked and when we get an oil change or when the tag would be transferred. They were fine when we were buying but ignored us when we gave them the money. More
by lilsadinme
Employees Worked With
Laura
May 27, 2025
We had an excellent experience with both Derek and Hector when purchasing our two new vehicles. They were very professional and knowledgeable, and helped us navigate the purchase process. They explained eve when purchasing our two new vehicles. They were very professional and knowledgeable, and helped us navigate the purchase process. They explained everything and made it so simple. We can't recommend them, or the Universal Hyundai dealership enough. More
by gdarmetko
May 27, 2025
Universal Hyundai provided an amazing car buying experience. Rudys Rubio was extremely helpful, friendly, and knowledgeable. He took the time to answer all my questions and made sure I felt comforta experience. Rudys Rubio was extremely helpful, friendly, and knowledgeable. He took the time to answer all my questions and made sure I felt comfortable every step of the way. Cesar Alegre was also very professional and made the process smooth. I'm very happy with my purchase and would definitely recommend this dealership to anyone looking for great service. More
by HappyVita
May 26, 2025
They try to sell you the car in a more expensive price than their own website and insurances that you don’t ask. Don’t recommend. than their own website and insurances that you don’t ask. Don’t recommend. More
by morais.rafaela89
Employees Worked With
Eric (manager) and Prosper (sales)
May 23, 2025
the dealership was friendly. they listened to me and didn’t try to “switch and bait” my purchase. my salesperson raul ruiz was the best. he went the extra mile to make sure i w they listened to me and didn’t try to “switch and bait” my purchase. my salesperson raul ruiz was the best. he went the extra mile to make sure i was satisfied with my purchase. More
by JCARLEEADAMS
