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Universal Hyundai
Orlando, FL
4,241 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,241 reviews
Verified Customer
April 05, 2025
I recently went to Universal Genesis and had an amazing experience. When I walked in to the dealership I was undecided as to what vehicle we wanted to look into and General Sales Manager, Guillermo, had us experience. When I walked in to the dealership I was undecided as to what vehicle we wanted to look into and General Sales Manager, Guillermo, had us work with Nick G. Nick was so patient and showed us a few different models with various trim levels. He was never pushy, and we never felt any pressure during the negotiation process. Once we narrowed down on our Genesis GV60 model, Jose C. over in Finance took great care of us and was a pleasure to work with. Even while it was the end of the month, the process was seamless and the service was great! I also was able to get assistance from Amir, one of their insurance brokers on site and he was able to find us a lower insurance quote. If you are looking for a vehicle and would like to work with great people, be sure to ask for Nick G and Jose C. You will be in great hands! Thanks again for a great experience! More
by cfaria85
April 05, 2025
Sales manager is very rude. I purchase 2023 Nissan rouge and it has brake Pedal problems. He refuse to give me loaner when I ask. He said it’s not necessarily important. I purchase 2023 Nissan rouge and it has brake Pedal problems. He refuse to give me loaner when I ask. He said it’s not necessarily important. More
by julietr259
Employees Worked With
Juan boss
April 02, 2025
Had my keys ready and I was out in 5 minutes. The dealership is awesome The dealership is awesome More
by nasonl
Employees Worked With
March 30, 2025
They're good. They drove me around the lot to see their selection of what I was looking for. They drove me around the lot to see their selection of what I was looking for. More
by yowcat
Employees Worked With
March 29, 2025
Great services. Thank you Chems, we came twice to the dealer and he help us a lot, no matter the time, we were the last one at the dealership. I'll recomend him. Thank you Chems, we came twice to the dealer and he help us a lot, no matter the time, we were the last one at the dealership. I'll recomend him. More
by j_pagant
Employees Worked With
Chems, and the manager. I don't remember her name
March 29, 2025
Great service. One more time thank you Chems for your time, great service. I'll recomended!. One more time thank you Chems for your time, great service. I'll recomended!. More
by j_pagant
March 29, 2025
Great place, some hiccups in financing, but all ended well. Will hope to do business again. well. Will hope to do business again. More
by JENNIFERLOMINY
March 27, 2025
Ethan and hector were amazing, very helpful I will definitely come back again I had a great experience. definitely come back again I had a great experience. More
by alexalves3
Employees Worked With
