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Universal Hyundai
Orlando, FL
4,227 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,227 reviews
February 26, 2025
My family and I have purchased at least 12 new cars & 2 preowned from this dealership. We know Adam from the beginning of being a customer at your location. Many years now. Once Adam moved to pre-owned car preowned from this dealership. We know Adam from the beginning of being a customer at your location. Many years now. Once Adam moved to pre-owned cars Cesar became our new car salesman. We are always well taken care of by Adam & Cesar. This visit we were introduced to Carlos. Carlos is our go to person when we want to purchase a pre owned car. Maybe when our grand daughter is ready for a car. More
by franv23
Verified Customer
February 22, 2025
Tremenda atencion y flexibilidad al momento de negociar El veiculo me senti muy comodo con el vendedor y nos ayudo a encontrar lo que buscavamo. El veiculo me senti muy comodo con el vendedor y nos ayudo a encontrar lo que buscavamo. More
by jaas_inc
Employees Worked With
Angel Moscoso
February 14, 2025
It was a great experience. Fast and easy , would recommend universal again. Thanks for support. Fast and easy , would recommend universal again. Thanks for support. More
by mat8uup
February 14, 2025
As stated previously, Charles was excellent, courteous ,and respectful. All team members were helpful and caring ,and respectful. All team members were helpful and caring More
by lourdesr2002
Employees Worked With
February 03, 2025
We had a fantastic experience at Universal Hyundai! The sales team and management went above and beyond to work with us and our budget, making the entire car-buying process smooth and stress-free. They The sales team and management went above and beyond to work with us and our budget, making the entire car-buying process smooth and stress-free. They truly listened to our needs and helped us find the perfect vehicle—our new **Hyundai Tucson Hybrid**, which we absolutely love! Their professionalism, transparency, and dedication to customer satisfaction stood out, and we couldn’t be happier with our purchase. If you’re looking for a dealership that genuinely cares about its customers, Universal Hyundai is the place to go. Highly recommend! More
by AfshanKDC
Employees Worked With
Carlos Castro Araujo
February 03, 2025
Salesman was fine. Traded in my car on a Saturday and was told I would have my check the following Monday. After that I was continually lied to and didn't get the check Traded in my car on a Saturday and was told I would have my check the following Monday. After that I was continually lied to and didn't get the check for 2 weeks More
by bmknupp
Employees Worked With
Julien
February 01, 2025
It took me to be a raging xxxxx for anyone to help me with my tags which eventually came the day that they were already expired. The dealership knows how I feel about them with my tags which eventually came the day that they were already expired. The dealership knows how I feel about them More
by Jf
Employees Worked With
I don’t even know all the people I worked with the main person I worked with was nice when I picked up my car
February 01, 2025
Has an excellent experience with Carlos, before going to the store we communicated online which made an easy and seamless transaction into my new Genesis. the store we communicated online which made an easy and seamless transaction into my new Genesis. More
by kcaamano
Employees Worked With
January 20, 2025
Alejandro and Cesar were both great! The leasing process was easy and we felt understood throughout the process. The leasing process was easy and we felt understood throughout the process. More
by hannah.wilson4044
