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Universal GENESIS

Orlando, FL

4.3
661 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 661 reviews

June 08, 2026

This is a welcoming place. They are efficient and the best thing is that I don't feel pressured like at some places. More

by christirobindrakos
Recommend Dealer
Yes
Employees Worked With
Gezer
Jun 09, 2026 -

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 08, 2026

He's was extremely helpful, kind, and provided excellent service. He answered all my questions regarding my car. He also gave me discount code to wash my car. More

by isellreyesmartinez
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
Jun 09, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 08, 2026

Overall it was good but making an appointment was a nightmare Making an appointment was very difficult More

by Hhashwani.consult
Recommend Dealer
Yes
Employees Worked With
Ian
Jun 09, 2026 -

Universal GENESIS responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Genesis! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 08, 2026

Great timely service with the best team Great staff, service is timely and efficient. All was explained and check out quick and easy. More

by brendacruzsantiago
Recommend Dealer
Yes
Employees Worked With
IAN
Jun 08, 2026 -

brendacruzsantiago responded

Been a customer for over 20 years, best service and staff

Jun 09, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 08, 2026

Arrived on time, it took 2 and 1/2 hours to change a tire Pathetic More

by mcnultyryan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Universal GENESIS responded

Thank you for this feedback. We're very sorry for the wait. While we're disappointed to learn that we didn't meet your expectations, we do truly appreciate your business. Gina Nava Reputation Manager gnava1@universalhyundai.com

June 07, 2026

Always getting taken care of and solving my problems Always looking out that everything is fine calling me to let me know that the car is ready. That's a experience ever. More

by lilwavyjavier69
Recommend Dealer
Yes
Employees Worked With
Andres
Jun 09, 2026 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 06, 2026

Great service and good communication Okay Nice dealership and quick service on my palisade while on vacation. More

by mjcomi1
Recommend Dealer
Yes
Jun 09, 2026 -

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 06, 2026

It took them over 45 minutes to even attend to me, then another 3 hours for a simple oil change. When I got the SUV back, all the settings had been messed with—they wiped the seat and radio memory, and it More

by jlescalona
Recommend Dealer
No
Employees Worked With
I don't
Jun 09, 2026 -

Universal GENESIS responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

June 06, 2026

Easy and painless. They processed my car as fast as possible. They took care of my warranty, made all the calls and got straight to fixing my car. More

by stageaddict
Recommend Dealer
Yes
Jun 09, 2026 -

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 06, 2026

Aside from a hiccup a few weeks prior, Andrew was great. I meant Andres. There was an issue before with communication, but once that was cleared up, everything went smoothly with Andres. More

by Molina99
Recommend Dealer
Yes
Employees Worked With
Andres
Jun 09, 2026 -

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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