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Universal GENESIS
Orlando, FL
565 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 565 reviews
Verified Customer
June 04, 2026
We are currently working on an oil consumption test to verify if the car needs a new engine. The last test, I was without a car for 2 weeks which put a strain on logistics and commuting. It would have bee verify if the car needs a new engine. The last test, I was without a car for 2 weeks which put a strain on logistics and commuting. It would have been extremely helpful if we could have had a loaner vehicle. More
by pjroberts85
Employees Worked With
Mario
June 04, 2026
Very competitive service by great professional people. Probably the third time I went to Universal and the exact same experience. I feel very comfortable and confident with the service. Probably the third time I went to Universal and the exact same experience. I feel very comfortable and confident with the service. More
by ardejesus31
Employees Worked With
Ian Saitta and Macias
June 04, 2026
Andrés should be commended for his outstanding customer service Andrés is very professional,knowledgeable, helpful and very patience. Thank you very much. service Andrés is very professional,knowledgeable, helpful and very patience. Thank you very much. More
by suavehoney
Employees Worked With
Andrés
June 04, 2026
My service manager Camilo was great. I was greeted promptly when I pulled into the service center and was able to settle into the waiting area comfortably. Communication was clear and he I was greeted promptly when I pulled into the service center and was able to settle into the waiting area comfortably. Communication was clear and he was very responsive to my questions. Great experience. More
by jhamgirl24
Employees Worked With
Camilo was my service manager.
June 04, 2026
We worked with Jose Perez. From start to finish this was the ABSOLUTE best car buying experience we’ve had. Coordination with Jen in the Finance Office for registration transfe From start to finish this was the ABSOLUTE best car buying experience we’ve had. Coordination with Jen in the Finance Office for registration transfer and insurance paperwork, to the payment and delivery of the car. We cannot say enough about what an easy and comfortable deal this was! Thx Jose More
by JimM
