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Universal GENESIS
Orlando, FL
309 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 309 reviews
November 20, 2025
Great service from Jose Valenzuela. In and out quick so happy with everyone at the dealership In and out quick so happy with everyone at the dealership More
by raysary12
Verified Customer
November 19, 2025
Waited an extra 2 hours after vehicle was ready since rep in charged never notified me. Considering taking business somewhere else due to time and communication management. in charged never notified me. Considering taking business somewhere else due to time and communication management. More
by josepserc
Employees Worked With
Elizabeth service maintenance
November 19, 2025
I waited there for 6 hours and no one told me how the progress was. After 6 hours, I went out and saw my car there, and no one told me that it had been repaired or not. progress was. After 6 hours, I went out and saw my car there, and no one told me that it had been repaired or not. More
by 57938181
November 19, 2025
I got my car back after having it diagnosed and they wanted $2000 for ignition coil and spark plug replacement. When I got my car back, they had drained the new battery (bought it February of this year) wanted $2000 for ignition coil and spark plug replacement. When I got my car back, they had drained the new battery (bought it February of this year) to the point that it needs replacing. I can't even turn the car on after I jump it. Now, there is a starter issue that was not there before as well. These new repairs and parts are going to cost me nearly $1000. More
by ttdouyon
Employees Worked With
Elizabeth
November 19, 2025
This dealership was fantastic I had a misaligned tailgate on Hyundai Sante Fe purchased in Florida. The manager and technicians were very helpful and solved the problem under warranty. Could not have asked on Hyundai Sante Fe purchased in Florida. The manager and technicians were very helpful and solved the problem under warranty. Could not have asked for better service. More
by larryred626
November 19, 2025
She provided the best customer service. I enjoy her help in getting my vehicle. I was very happy that she provided the best service and I really recommend her as an employee of the month wi I enjoy her help in getting my vehicle. I was very happy that she provided the best service and I really recommend her as an employee of the month with very great expectations. Thank you very much and I was very happy to retrieve my vehicle. Thank you, Genesis. More
by torrestriker16
Employees Worked With
Genesis
November 19, 2025
5 Great experience better than another Hyundai I have gone to in town Great and fast experience, better than another Hyundai I have gone to in town. gone to in town Great and fast experience, better than another Hyundai I have gone to in town. More
by sdanderson.29
Employees Worked With
Elizabeth
November 19, 2025
Routine service. Quick in/out. Routine service for oil change and tire rotation. Easy check in and service was done inside of an hour Quick in/out. Routine service for oil change and tire rotation. Easy check in and service was done inside of an hour More
by Duffyj_1
Employees Worked With
Victor
