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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
310 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 310 reviews

December 05, 2025

I will for ever be a loyal customer of universal Hyundai and genesis thank you for all you have done for me the past year. More

by saleh.yusuf26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan recon
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Dec 05, 2025 -

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal GENESIS.

December 05, 2025

Jay was so helpful! I had great service and communication about what was wrong with my car! More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Garcia
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Dec 05, 2025 -

Universal GENESIS responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 05, 2025

I bought my vehicle in that dealer. .the staff are very professionally. .they well has the knowledge on the repairs.but also they vacuum and give for the carwash More

by myrtast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marikeyla Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2025 -

Universal GENESIS responded

Thank you for choosing Universal GENESIS. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 05, 2025

Great service. .very professional They were very knowledgeable I'll recommend Universal Nissan to anyone. More

by gtoro30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marikeyla Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2025 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 05, 2025

Great Great service, great customer service Only issue some times it takes too long You are welcome More

by edwinr1219
Recommend Dealer
Yes
Employees Worked With
Camilo
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Dec 31, 2025 -

Universal GENESIS responded

Thank you for choosing Universal Genesis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

December 04, 2025

My experience at the dealership was great. Melinda was helpful, professional, and made everything easy. I appreciated how smooth the whole process was More

by Jortiz0821
Recommend Dealer
Yes
Employees Worked With
Melinda
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Dec 04, 2025 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

December 04, 2025

I like my dealership. I like my dealership I like my dealership l like my dealership More

by eruiz56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marikeyla Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2025 -

Universal GENESIS responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal GENESIS. We look forward to having you as one of our valued customers for many more years to come!

December 03, 2025

Manny was excellent and professional. He was able to answer all of my questions and was quite skilled and knowledgeable. More

by milekam13
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 03, 2025 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2025

They helped me out fairly quickly considering I did not have an appointment but the wait time to diagnose and fix a thermostat issue I feel took very long. But I appreciate the hard work the staff does More

by onixeliel1.marrero
Recommend Dealer
Yes
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Dec 04, 2025 -

Universal GENESIS responded

Onixelie, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 03, 2025

Excellent customer service, service is fast and well done. Miguel y Patel listened my concerns and took care of them immediately. I love it More

by LETIFRAVA
Recommend Dealer
Yes
Employees Worked With
Migue David Azuaje y Mr Patel
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Dec 04, 2025 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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