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Twin City Subaru

Berlin, VT

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rated
479 Reviews

142 Berlin Mall Road

Berlin, VT

05602

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479 Reviews of Twin City Subaru

May 01, 2013

Tony was very professional and friendly. He knows cars and explained things well. We didn't feel pressured, and we would buy another car from him. More

by rachel44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
May 21, 2013 -

Twin City Subaru responded

Thanks for your review Rachel! Feel free to contact Tony or any of the other Subaru gurus with questions or updates on your new ride - we're happy to help :)

April 28, 2013

I recently visited Twin City Subaru in Berlin, Vermont. I purchased a 2014 Forester. Jim Glassford was the salesman who assisted me with this purchase. His low key, professional demeanor was very helpful More

by lchai1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Apr 30, 2013 -

Twin City Subaru responded

@Ichai1 - thanks for your kind words for Jim and Twin City Subaru! We know buying a new car comes with a lot of questions and strive to be as helpful as possible along the way. It was a privilege to work with you, and we are grateful for your business. Thank you for choosing Twin City Subaru! If you are ever in the area - please feel free to pop in for free popcorn and coffee, and don't hesitate to call with any further questions! In the meantime, enjoy your new Forester!

April 23, 2013

We were wholly impressed with the atmosphere, friendliness, non aggressive approach to selling and overall experience in buying a car. We went to Burlington Subaru first and had the worst experi More

by JaniceGoodman1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Apr 25, 2013 -

Twin City Subaru responded

Hi Janice, thank you so much for your kind words for Jim and Twin City Subaru! We're so happy you decided to make the drive from Hinesburg - totally worth it, we think :) Enjoy your new Subaru, and please feel free to stop in anytime you're in the area for popcorn or with any questions you may have!

April 20, 2013

Joe is great. He is friendly, really listened and treated me as a valued customer. Stacy also listened and treated me with great respect and friendliness. The two of them made the whole experience More

by Rascal324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sweeney
Apr 25, 2013 -

Twin City Subaru responded

Thank you and congratulations on the new car, Rascal324! So glad you enjoyed working with Joe and Stacey. Buying a new car can be a stressful time for anyone and we are happy to help wherever we can. Stop in and visit anytime for free coffee and popcorn! In the meantime, enjoy your new Subaru!!

April 17, 2013

Tony and Stacey were very friendly and made the experience great. We had some issues on our own end when it came to making up our mind with what we wanted to do and they were both very patient with More

by amyoung11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
Apr 18, 2013 -

Twin City Subaru responded

Amy, thank you so much for your review! We are happy to help wherever we can - c'mon in to visit for free popcorn and coffee anytime!

April 12, 2013

Easy and helpful. Thank you Tony and Twin City. I love my new Forester! This was my first new car buying experience. Everyone was very helpful. More

by bettyford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
Apr 18, 2013 -

Twin City Subaru responded

No, thank YOU Betty! We're happy to be of help and thrilled you love your new Forester - thanks for choosing Twin City Subaru!

April 12, 2013

Friendly staff. New purchase process was easy. All my questions answered. Even the service department was great when I brought in my previous Subaru. I recommend Twin City Subaru! More

by Renee777
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sweeney
Apr 18, 2013 -

Twin City Subaru responded

Renee, thanks for your recommendation :) Feel free to give us a call or just stop on in if you have any more questions!!

April 10, 2013

Tony was very attentive and in tune with our wants and needs. He did not badger us about buying after the initial test drive. He seems quite knowledgable about the Subaru product and went over everythin More

by JLaperle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
Apr 18, 2013 -

Twin City Subaru responded

@JLaperle - thanks for taking the time to review us! Sounds like you had a great experience with Tony - glad to hear you got all your questions answered! Stop in anytime you think of more :)

April 05, 2013

Jim was very helpful and knowledgeable. He took the time to answer any questions I had and familiarize me with the new vehicle I was purchasing. At no point did I regret working with Jim. I look forward to More

by danmoyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Apr 09, 2013 -

Twin City Subaru responded

Dan, thank you for your kind words. We know buying a new car can come with a lot of questions and we're happy Jim was able to help you out. Feel free to come in or call if you have more questions in the future. In the meantime, enjoy your new ride!

Apr 18, 2013 -

Twin City Subaru responded

Hey, thanks Dan! It's been our pleasure. We look forward to helping you again in the future!

April 03, 2013

Jim was outstanding. I have purchased 3 cars from him and would again in a heartbeat. The deal was fair and thorough. The Jim and the dealership made sure I was happy! More

by rpitonyak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Apr 09, 2013 -

Twin City Subaru responded

@Rpitonyak, thanks for your kind words. We're happy when you're happy and it's our pleasure to offer you fair and thorough service. We're grateful for your patronage - looking forward to helping you find car #4 down the road!

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