Twin City Subaru
Berlin, VT
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479 Reviews of Twin City Subaru
Thanks for walking me through buying my first brand new car! I love it and am really happy about getting it. Everybody was down to earth and I felt like I was getting a good deal! Thanks for making me f car! I love it and am really happy about getting it. Everybody was down to earth and I felt like I was getting a good deal! Thanks for making me feel special! More
Amazing even with not the best credit score they got us a great car we could afford and with a great warrenty!! They also stand behind their warranty , my mom has. One also! Jim is amazing and not pushy and great car we could afford and with a great warrenty!! They also stand behind their warranty , my mom has. One also! Jim is amazing and not pushy and really listens to what you want! More
I first visited Twin City Subaru 3 years ago looking for I first visited Twin City Subaru 3 years ago looking for a new Subaru Forrester. As I did not like the size of the new Forrester or the new options I first visited Twin City Subaru 3 years ago looking for a new Subaru Forrester. As I did not like the size of the new Forrester or the new options it had, I decided to stick with my old Subaru at the time until I found something that better suited my needs. Although Joe took me on a test drive of the new Forrester, he accepted the fact that it wouldn't be perfect for me and didn't try to pressurize me into buying something that would not ultimately be in my best interest. Joe stayed in touch by way of email over the next three years reminding me that WHEN I was ready to buy he would help me in any way he could. So, when the 2013 Subaru crosstrek came out which DID seem like the perfect car for me, I went back to Joe and experienced the friendly, efficient service that had been my experience with him the first time we met. Thank you, Joe. EllenO More
Jim was great to work with and was very helpful in the process. I was looking for the right car at the right price and they were able to make that happen for me with no hassle. I would definitely recomm process. I was looking for the right car at the right price and they were able to make that happen for me with no hassle. I would definitely recommend working with Jim. More
I have dealt with Jim Glassford several times over the past 4 years. I bought a 2010 Forester through him in the summer of 2009; went through a negotiation for a 2013 Forester in the fall of 2012, but wo past 4 years. I bought a 2010 Forester through him in the summer of 2009; went through a negotiation for a 2013 Forester in the fall of 2012, but wound up not purchasing it; and then just recently bought a 2013 Forester. Jim is professional and treats his customers fairly; that was the case even after the deal which didn't come to fruition. I think he was a bit surprised to see me come back just 5 months later, but this time we were able to put something together - and I'm very happy with the car. On a related note, I've always had ALL my servicing done at the dealership - and they are very good, reasonably priced, and stand behind their work. More
The Crosstrek I just bought from Twin City Subaru is the third new car I've purchased in my life, but this was the first experience of buying a car that I actually enjoyed! Jim Glassford was awesome to work third new car I've purchased in my life, but this was the first experience of buying a car that I actually enjoyed! Jim Glassford was awesome to work with. He was laid back, patient, informative and had a great sense of humor. I never felt pressured. I particularly appreciated that he didn't dismiss me because I am a woman, or speak only to my husband--those types of behavior have been the norm in previous experiences, but Jim seemed to know from the first moment that I was the one shopping and he treated me with total respect. I went in on Saturday at 1pm expecting to just test drive the car and get some ideas of cost; I didn't expect to leave with a brand new car, but I did. The process was literally that easy, and by 5pm I was driving home in exactly the car I wanted! I would recommend Jim without hesitation! More
Excellent friendly sales experience by a knowledgeable staff. Jim is great to deal with and always follows up post sale. I have purchased over ten vehicles from Jim. staff. Jim is great to deal with and always follows up post sale. I have purchased over ten vehicles from Jim. More
My daughter and I came in to replace our 2004 Subaru Impreza Outback Sport, which had been hit and totaled the week it was due for its 95,000 mile checkup. Bought it from Twin Cities in 2006 in immacula Impreza Outback Sport, which had been hit and totaled the week it was due for its 95,000 mile checkup. Bought it from Twin Cities in 2006 in immaculate condition and was still going strong. Doug Smith was great: he listened to my likes and dislikes about color, etc., let my daughter test drive a couple of used cars, and I liked the second car, a 2008 Legacy Outback that fit our budget. Seriously, both my Subarus, although used, were totally clean and had been beautifully kept and cared for by their prior owners. They both looked like new cars. More
Jeff came in on his day off to meet with me He had great communication skills and answered all my questions. He worked with me to get the price on the car I was happy with. communication skills and answered all my questions. He worked with me to get the price on the car I was happy with. More
I had a great car buying experience at Twin State thanks to Joe Sweeney. Joe was attentive, knowledgeable, and most importantly to me not high pressure. He worked with me to get a fair price for my trade an to Joe Sweeney. Joe was attentive, knowledgeable, and most importantly to me not high pressure. He worked with me to get a fair price for my trade and made the whole car buying experience simple and fast. I love my "new-to-me" certified Outback! More