Twin City Subaru

Tony Fletcher was excellent from the minute we walked through the door. He was patient, listened to our needs, and educated us to make the right decision in the purchase of a 2014 Forester. As soon as through the door. He was patient, listened to our needs, and educated us to make the right decision in the purchase of a 2014 Forester. As soon as the lease for our 'other' car is over, we'll be back to purchase our second Subaru in the Spring of 2014. We highly recommend Tony at Twin City Subaru in Berlin, VT! More

We had the pleasure of meeting Jim when we purchased our first lease in 2010. I can see why he's still a valued employee at Twin City. It's like sitting down with a family member you really like and haven't first lease in 2010. I can see why he's still a valued employee at Twin City. It's like sitting down with a family member you really like and haven't seen for a while. He puts you very at ease with the whole process (which is a minimal process as it is!) and is very up front with the total costs involved. I was also impressed with how this dealership works together as a team. I have no problem referring Jim to my friends or family! Thanks Jim!! Don & Sue More

I made an appointment for a test drive and Jim followed up before I arrived to make sure he knew exactly what I was looking to test. When I arrived, Jim and the car were ready to go. After a smooth test up before I arrived to make sure he knew exactly what I was looking to test. When I arrived, Jim and the car were ready to go. After a smooth test drive of the requested Impreza, Jim suggested that I consider the Sport model. That is the car I was able to drive off the lot that afternoon. Jim was thorough, friendly and professional. It was a pleasure doing business with him. As a side note, I have been going to Twin City Subaru for service on my Outback for several years and have been most impressed. When it was time for a new car, I knew that was the place to go. More

Both Chris and Tony were great ,very knowledgable and great to work with from initial contact to delivery. Would suggest this duo to anyone who is looking for a vehicle. great to work with from initial contact to delivery. Would suggest this duo to anyone who is looking for a vehicle. More

The exact car I wanted, right model, extras, color, was available at right price with another dealer 2 months earlier. But Dan Barone was so much nicer to deal with that I decided to order car through him available at right price with another dealer 2 months earlier. But Dan Barone was so much nicer to deal with that I decided to order car through him and wait 6 weeks for it to be made and shipped. All went very smoothly at signing and pick- up also. More

I found Dan Barone to be very knowledgeable about the vehicles. There was not a question he did not know the answer to. ( If there was was, he surely would have gotten it for us). He was not at all push vehicles. There was not a question he did not know the answer to. ( If there was was, he surely would have gotten it for us). He was not at all pushy, but informative and described all aspects of the cars we were looking at. Dan is personable, friendly, and well spoken. This is the best car purchase I have had. I had a Subaru years ago and never thought I would go back, however after a referral to Dan from one of my closes friends and then talking with him I was sold. I could not have asked for a better sales experience with his guidance and I would not hesitate to work with him again and to recommend him to others. Also, Stacey performed her role admirably as well. Again, she was knowledgeable and personable and customized her presentation for my particular needs. Overall I am very pleased with my experience at Twin City and LLlove my new Subaru! More

After a "less than pleasant" trip to the dealership where I purchased my first Subaru, my wife and I thought we would check out Twin City Subaru on our way home. After speaking with Tony F dealership where I purchased my first Subaru, my wife and I thought we would check out Twin City Subaru on our way home. After speaking with Tony Fletcher and a test drive, we toured the dealership, and processed a deal on a 2014 Forester! Thank you Tony and staff at Twin City Subaru! More

I live in NY and found my Certified Pre-Owned Subaru online at Twin City. Jim was very helpful in moving the purchasing process along over the phone and via email to save me time. This dealership i online at Twin City. Jim was very helpful in moving the purchasing process along over the phone and via email to save me time. This dealership isn't pushy, it's just helpful and considerate. I visited a lot of dealerships while shopping for cars this year and Twin City was the only one where I felt like I was talking to someone who cared about me, not just "the sale." Would recommend to anyone purchasing a car in Central Vermont to visit Jim at Twin City Subaru! More

I knew I wanted a Subaru but I wasn't sure what kind. I went to the lot, Jim found me while I was overwhelmed by the many choices. He asked a few simple questions, what did I like about my current car, I went to the lot, Jim found me while I was overwhelmed by the many choices. He asked a few simple questions, what did I like about my current car, what was I looking for in a new car, what prompted me to come to the dealer. WHAM, just like that I was on track to finding the right car for me. He was incredibly patient while I roamed from model to model asking questions, sitting in them and when I finally decided on which one I wanted to take for a test drive he was ready. He showed me the different features on my new car, made sure that I was comfortable in the car and made sure I knew all my alternatives. He was very patient with me - even when I was waffling between grey and red. Once I had decided on the Impreza he made the purchasing portion of the day incredibly easy. He stayed after closing to make sure that I was able to take my new car home. Chris made sure that I was aware of all the possible differences in my extended service plans and made sure that I got the one that worked best for me. At no point during the process did I feel pressured or rushed. They were both great and I highly recommend working with both of them if you are looking for a new Subaru!!! More

Joe made the buying process about as smooth as could be expected. I looked at their stock on-line and chose a car I was interested in for a test drive. My wife and I went in the following day, and drove th expected. I looked at their stock on-line and chose a car I was interested in for a test drive. My wife and I went in the following day, and drove the car, closed the deal, financed and drove home our new Impreza in less than three hours. Joe was professional, polite, and knowledgeable. Stacey was great! She had us financed at a great rate, better than I expected. Don't fall for the spilled Starbucks cup in her office (like I did), though. We are very pleased with our experience at Twin City and have already referred someone who talked of buying a new car to Joe. More