Back

Twin City Subaru

Berlin, VT

not yet
rated
479 Reviews

142 Berlin Mall Road

Berlin, VT

05602

Directions

By Type

479 Reviews of Twin City Subaru

December 15, 2013

Jim Glassford made buying a car easy and ENJOYABLE. His good energy, humor, easy-going personality, outgoing nature, and friendliness made the experience fun, rather than stressful. I would highly recommen More

by juliebeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Dec 26, 2013 -

Twin City Subaru responded

Hi Julie, thank you so much for sharing your enjoyable experience with Jimmy! We're thrilled you had the opportunity to work together and found the Subaru shopping experience easy, fun, and stress-free. It's how all car shopping should be! Thank you for choosing Twin City Subaru, we truly appreciate it!

December 02, 2013

Jim Glassford of Twin City Subaru was very helpful. My wife and I have bought a Subaru before, but Jim made the whole experience quick and easy. We'll definitely shop there in the future. More

by lnbsimp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Dec 10, 2013 -

Twin City Subaru responded

Hi lnbsimp, thanks for your review of Jim and Twin City Subaru. We always strive to make the car shopping experience quick and easy, so that's great feedback. Not every dealer does things the same way, as I'm sure you know! When it comes time to trade down the road, we'll be happy to help. And in the meantime, enjoy your new Subaru!!! Thanks again!

December 02, 2013

Jim was very helpful with showing me the cars I wanted to see based on what i told him i was looking for. He didn't try to sell me whatever he could, he knew what i wanted and helped me find the perfect fit. More

by BernardCo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Dec 10, 2013 -

Twin City Subaru responded

Hi BernardCo, thanks for taking the time to share your Subaru shopping experience! So glad that Jim could help you find the perfect fit. Thanks so much for giving us the opportunity to help! We truly appreciate your business. Enjoy your new ride!

December 01, 2013

Joe was awesome! He gave us an excellent deal and was not pushy at all. Stacy was super fast and professional with our financing as well. I am looking forward to many years of loyalty with my new Subaru deal More

by lbrassard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sweeney
Dec 10, 2013 -

Twin City Subaru responded

Thank YOU lbrassard! We are looking forward to many years of helping you! Enjoy your new Subie!! ~Joe, Stacey, and all your new friends at Twin City

November 28, 2013

I recently leased a 2014 Subaru Forester from Twin City Subaru. This is the fourth Forester I have had and I couldn't be happier. The sales rep, Jim Glassford, was fantastic. He was professional, courte More

by prblaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Dec 10, 2013 -

Twin City Subaru responded

Thank you, prblaw! We're thrilled to have been able to provide you with the professional and courteous service our customers deserve. Jim truly is authentically happy to help. And the new Forester is truly an amazing redesign, isn't it!?! Again, thank you! We really appreciate your business and this stellar review for Jim. Enjoy your new Subarus!!

November 27, 2013

Jim Glassford is such a kind, caring, knowledgeable sales person. Very low pressure. I knew that he was getting the best deal for me. I've been back to Twin City Subaru repeatedly over the years to trade in More

by amytodisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Dec 10, 2013 -

Twin City Subaru responded

@Amytodisco, thank you so much for your kind words, and for your loyalty to Twin City Subaru. (You are such a kind, caring, and smart Subaru owner! :) ) In all seriousness though, we really appreciate it! Enjoy your new Subaru! And if you have any questions about your newest lease I'm sure Jim would be happy to help answer them. We look forward to helping you again in the future!

November 23, 2013

i went in looking, shopping around and comparing prices, stopped at twin city subaru. not having any referral of who to work with tony wasn't to busy so he asked if i needed any help. he was honest, fair an More

by drjabb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
Dec 10, 2013 -

Twin City Subaru responded

Hi drjabb1 - thanks for this stellar recommendation for Twin City Subaru! Sounds like you had a very serendipitous experience here, very lucky to have stopped in on our first day of the Share the Love program :) So happy we were able to help you find the right Subaru and throw in a little humor for you to boot. Stacey is quite funny, isn't she?! Anyways, I'm sure the charity you selected is happy that you decided to Share the Love at TCS, too. Thanks for your business, we really appreciate it. Enjoy your new Subaru, and please feel free to stop in anytime if you have questions, for service, or just for free coffee and popcorn!

November 21, 2013

Everything about my car buying experience here was positive. Tony heard me from the beginning and the process was effortless. I knew what I wanted and there was no trying me to get me to buy something More

by bale1420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
Dec 10, 2013 -

Twin City Subaru responded

@Bale1420, thank you so much for your kind words for Twin City Subaru, Tony Fletcher and Stacey Kemp! We're happy when you're happy, and it sounds like you had a very pleasant, easy, no pressure car buying experience here. We think that's the way it should be! Thanks again for choosing Twin City, and for sharing your positive experience here on DealerRater. We really appreciate it!

November 20, 2013

Jim was very helpful provided quick, helpful and friendly service. He was very understanding of my needs and offered several options to get my in the best vehicle for my situation. I purchased the Subaru I More

by MichaelPStabach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Dec 10, 2013 -

Twin City Subaru responded

Thank you for this wonderful review, Michael! We really appreciate that you chose to stay local for service, and especially as a local customer we're always going to do whatever we can to earn your business in sales as well. We look forward to helping you again when you come in for your first service. In the meantime, enjoy your new Subaru!! Thanks again!

November 18, 2013

Tony was very easy to work with and had patience with all of our questions and concerns. He worked with us to find the right model at a good price. We were able to add a few items that we wanted that a car More

by MrsSiegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
...
37
...