Twin City Subaru
Berlin, VT
Filter Reviews by Keyword
By Type
479 Reviews of Twin City Subaru
My last car was purchased in 2003 and my husband purchased his car in 2004. Both cars were purchased at Twin City Subaru. Although the drive to Berlin is approximately a 90 minute drive I decided purchased his car in 2004. Both cars were purchased at Twin City Subaru. Although the drive to Berlin is approximately a 90 minute drive I decided to call Jim (if he was still there) and see what he had to offer for my new car. We spoke Friday morning and I drove home Friday night in my new car. Jim is a very personable man and was very honest with his answers to my, and my husbands questions. Although he was very busy with other customers he was able to take time to meet with us. I would recommend Jim Glassford and Twin City Subaru. I just hope he will be there in 3 years when we return our lease car and purchase or lease our next car. Stacey Kemp was very patient with us and our questions. She had to repeat herself a few times, as we kept thinking of things we might want or not want and we would confuse ourselves. She did this all with a smile and a great deal of patience. Thank you both for a great experience. More
These folks are awesome! I bought my prior Subaru at These folks are awesome! I bought my prior Subaru at another dealership in Vermont several years ago but I always had it serviced at Twin City Subaru These folks are awesome! I bought my prior Subaru at another dealership in Vermont several years ago but I always had it serviced at Twin City Subaru. I've been very pleased with the service department over the years, so I went to Twin City first when it was time to look for a new car. I was not excited to buy a new car-- I do not like car shopping generally, as I have always felt pressured by the sales staff. At Twin City, I met Dan Barone and he changed my mind about car sales people! Dan was a pleasure to work with-- very knowledgeable, attentive without being overbearing, professional, and just an all around great guy. My husband and I were also impressed with the rest of the team: Stacey Kemp did an outstanding job outlining all of the financing and other options, Dan's manager Chris was also helpful, and special kudos to Brandon from the shop, who went the extra mile to make sure our car was in absolutely perfect (spotless) condition despite the weather conditions. I did shop around and found that Dan gave me the best deal possible. I HIGHLY recommend you contact Dan Barone and the folks at Twin City Subaru next time you are looking for a new car or need your car serviced. More
I recently traded my Subaru for a used Volkswagon Jetta at Twin City Subaru and the experience couldn't have been more painless. I felt I got an honest deal from an honest group of people (not the typical at Twin City Subaru and the experience couldn't have been more painless. I felt I got an honest deal from an honest group of people (not the typical experience I've had at car dealerships). Mike Rivet was my sales consultant and he was extremely genuine and helpful. I wouldn't hesitate to do business here again in the future. More
We first chose Twin City to visit in person because of the personalized video of the vehicle that Tony made (outside) on one of the coldest days of the year. Within an hour of expressing our interest, the the personalized video of the vehicle that Tony made (outside) on one of the coldest days of the year. Within an hour of expressing our interest, the video showed up in my inbox. It was just a simple walk around and a quick description of the car, but the fact that Tony made that extra effort really impressed me. We actually had no intention of buying a vehicle that particular day, but the deal Tony gave us on our trade-in and his no pressure manner put us right at ease and the made the buying experience extremely enjoyable. My wife and I would highly recommend the dealership. Ask for Tony! More
Jim Glasford helped me purchase a 2014 Subaru. His professional, respectful manner made the whole experience smooth and efficient. His courteous manner and attention to detail helped me in making a go professional, respectful manner made the whole experience smooth and efficient. His courteous manner and attention to detail helped me in making a good decision for this car purchase. I will be recommending him and Twin City Subaru to future prospective car buyers. More
I was very pleased with my experience purchasing through Twin City and appreciated the time and patience Joe Sweeney took in making me feel comforable and happy with the choice I made in cars. I felt Joe wo Twin City and appreciated the time and patience Joe Sweeney took in making me feel comforable and happy with the choice I made in cars. I felt Joe worked as a consultant more than a "sales man". He asked me questions and helped guide me through things that I had little experience or knowledge about. This was highly appreciated since I'd NEVER purchased a vehicle on my own. Stacey is a great person to help explain the paperwork and her warm friendly personality defintely helps with signing papers for financing. I have mentioned my experience many times since the purchase and always say what a great experience and I LOVE my new car. More
This was my fourth purchase from Twin City: repeat business is earned for a reason. In all four purchases, the setting was positive, friendly, efficient and without any pressure. Prices paid were fa business is earned for a reason. In all four purchases, the setting was positive, friendly, efficient and without any pressure. Prices paid were fair to both parties, which is how it should be. My last two purchases have been with Dan Barone, who exhibited all these characteristics. I would definitely recommend Twin City, and notably Dan, to any one. More
I was in the market for a new Subaru Outback as I was selling my 2006 Subaru Outback to my Nephew. I was referred to Jim Glassford by a friend who works at Twin City Subaru. I already checked the web an selling my 2006 Subaru Outback to my Nephew. I was referred to Jim Glassford by a friend who works at Twin City Subaru. I already checked the web and found a Subaru Outback in stock that had the extras I was looking for. After about 10 minutes we agreed on a price and made the appointment. The next day I went to Twin City Subaru met Jim in person. We test drove the car and he explained all the functions of the Subaru. The following week we met again to close the deal with .9% financing and Jim set up my I Phone to the blue tooth. This was a very stress free transaction and I would not hesitate to deal with Jim Glassford at Twin City Subaru in the future. More
I was looking for a new car and was in conversation with another dealership when I looked at Twin City Subaru online. I was contacted via email very quickly by the sales person, Jim Glassford. Right off the another dealership when I looked at Twin City Subaru online. I was contacted via email very quickly by the sales person, Jim Glassford. Right off the bat Jim was great to deal with. I told him I had been looking at my local dealership but the car I wanted was not in stock there. I had looked at their inventory online and Twin City did have the model I was looking for. I really didn't want to start the dealing process all over again, the usual back and forth offers and to my delight I didn't have to. Jim honestly wanted my business and came back with a very fair offer, first shot. No need to banter, Jim did all the work for me. Twin City has a very quick and easy online application process, that went extremely smooth and by that afternoon I was in my new car. Jim and the staff at Twin City had everything ready when we arrived. It was more like meeting a new friend than a business deal. Even thought Twin City was a further drive than my local dealership, it was well worth it. Overall a very enjoyable experience, both with Jim and Twin City. When it is time for service I will be back. Thank you Jim, you made it sooooo easy. More
Dan was helpful, knowledgable, and worked efficiently to get us into the vehicle we wanted, and Stacey assisted us with the maintenance plan we wanted for our vehicle. My husband and I had a great experien get us into the vehicle we wanted, and Stacey assisted us with the maintenance plan we wanted for our vehicle. My husband and I had a great experience at Twin City Subaru, and will plan to work with Dan again for our next purchase. Thanks, Dan and Stacey! More