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Twin City Subaru

Berlin, VT

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479 Reviews

142 Berlin Mall Road

Berlin, VT

05602

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479 Reviews of Twin City Subaru

February 19, 2014

Mike was an enormous help in finding and getting my new Crosstrek. Everyone was so kind and gracious, to me and my dog! I would highly recommend going to see them for your Subaru needs. Getting my new car More

by Dogstars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rivet
Feb 25, 2014 -

Twin City Subaru responded

Hey Dogstars, love your DealerRater account name :) !! Most importantly, we'd like to give you a big thank you!!! We're so glad we could help you and your dog find your new Subaru. And for letting us show you what a great experience buying a new car really can be! Please feel free to follow up with Stacey and Mike if you ever have any questions about your new Subaru, or even if you and your dog just want to stop in and say hi, or enjoy some free coffee and popcorn!! In the meantime, ENJOY your new Subaru XV Crosstrek!!

February 19, 2014

I recently purchased a Subaru Crosstrek and had what I would consider the best car buying experience to date. Mike Rivet was phenomenal in handling all of my questions and concerns. I knew I wanted a ne More

by kathycrosstrek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rivet
Feb 25, 2014 -

Twin City Subaru responded

Dear @kathycrosstrek, thank you so much for sharing your Subaru story here on DealerRater! We're so glad to hear that you had a phenomenal experience with Mike and Stacey, and that we could help you find the right Subaru for you, and not just settle for any old car! It's great that you could laugh and feel heard throughout the process - that's how it should be, we think!! Much appreciation to you for allowing us the opportunity to help you out and to earn your business. If you ever have any questions about your XV Crosstrek, please know we're here for you, whatever you need!! Thanks again, and welcome back to the Subaru family!!!

February 19, 2014

Every one was very friendly. I went in looking to upgrade from a finicky Mazda protege, and left happy with a certified pre-owned Subaru Impreza. They took my Mazda at a fair price and so far I'm ve More

by SCsubaruconvert1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Mike Rivet
Feb 25, 2014 -

Twin City Subaru responded

Hi @SCsubaruconvert1! Congratulations on your recent upgrade, and welcome to the Subaru family!!! We're so pleased we could help you enjoy driving in the snow. It's a whole new world with Subaru AWD, isn't it!? It's great to hear that you had a positive experience and - and left HAPPY! So cheesy but true.... we're happy when you're happy. So, let us give you another big THANK YOU for choosing Twin City Subaru and letting us earn your business with fair prices and a friendly atmosphere. And congratulations again on your pre-loved Impreza!!

February 18, 2014

I came to Twin City under recommendation of my wife who had bought a Cross-Trek several months ago. I needed a vehicle that was reliable and fuel efficient. I went on line, and mad contact with Jeff Moser More

by ralphm1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Henning, Chris Davis, Jeff Moser
Feb 25, 2014 -

Twin City Subaru responded

Hi @Ralphm1954, thank you for sharing your experience here on DealerRater! It sounds like the Impreza was the perfect fit for you - both reliable AND fuel efficient! So glad we could help you find your new Subaru and complete the deal with ease. And now you're a two Subaru family! That's great! Thanks again for choosing Twin City Subaru and letting us earn your business (and special thanks to you and your wife for recommending us!) Enjoy your new Subaru!!!

February 11, 2014

I have used this dealership before for service and found them to be extremely honest. When I needed a car I immediately thought of them and was not disappointed in the service and followup that occurred whe More

by gwojdyla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
Feb 14, 2014 -

Twin City Subaru responded

Thank you for your kind words for Tony and Twin City Subaru, @gwojdyla! We're so pleased to hear that you found your car shopping experience as honest and easy as service with us. Thank you so much for your loyalty to Twin City Subaru and for allowing us to earn your repeat business. We look forward to being just as easy and straightforward as you continue to service your newest car! Thanks again!

February 10, 2014

I had a horrible experience with Twin City Subaru. I was treated disrespectfully and rudely and the sales tactics were high pressure and dishonest in trying to undermine me as a female purchasing a car. I More

by dhyanna6100
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Sweeney
February 09, 2014

Tony Fletcher did a great job selling me a new car because he really listened to me. Every question I had was answered with sincerity and "top" knowledge. He even told me why the Crosstrek Xv had th More

by karley2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
Feb 14, 2014 -

Twin City Subaru responded

Hi @Karley2014! Thank you so much for sharing your feedback here on DealerRater! First of all, we're so glad to hear that you're okay after your accident. Sorry to hear that it happened - those white counts can get tricky! But lucky that you could count on the safety of your Subaru! We truly appreciate that you gave us a chance to earn your business - and to prove that buying a new car doesn't HAVE to be uncomfortable :) We are happy to share our knowledge and please please feel free to follow up with Tony with any more questions you may have about the XV Crosstrek! And down the road - 6 years, 10 years, or 2 - we'll be happy to give you an outstanding trade value on your Crosstrek. After all, you're part of the TCS family now, and when you're happy, we're happy! Thanks again!!

February 07, 2014

I have purchased many Subarus at Twin City over the years and had my cars serviced there as well and have always had a very postive experience. While I like Twin City, the best part is dealing with Jim Glas More

by davidr2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford
Feb 07, 2014 -

Twin City Subaru responded

Thank you Davidr2014 for sharing your review of Jim Glassford here on DealerRater! He truly is a genuine, caring, and knowledgeable person and it's been a blessing to have him on the team for the last 20 years. Thanks again for giving us the chance to earn your business. Because when you're happy, we're happy! Please feel free to give us a call if you ever have questions about your new Subaru. Most importantly, ENJOY your new Subaru (and stop in anytime for free popcorn and coffee)!!

February 06, 2014

My wife and I went to Twin City Subaru just looking. She was due for a new car and she wanted to try out a couple of Subies. Tony Fletcher approached us in the lot and offered to assist. I let him know we More

by hojocook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
Feb 07, 2014 -

Twin City Subaru responded

Hooray for a two Subie family!! We definitely love it! A huge thank you to you Hojocook for sharing your experience with us here on DealerRater! So glad we could help you find the perfect 2014 Forester for you. (We think it's a sweet car, too!!) ENJOY and if you ever have questions about the new Forester... or want to make it a 3 Subaru family.... know that Jeff, Tony, and Mike & Eric from the service department are always happy to help!!

February 05, 2014

Just wanted to let anyone know that Twin City Subaru would be the place I would recommend to my mother to go buy a car!! This dealership will take very good care of you to ENSURE that your needs are met More

by kb1bc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Mike Rivet
Feb 07, 2014 -

Twin City Subaru responded

Aww shucks, thanks kb1bc! We know how much it means that you would recommend Twin City Subaru to your mother :) Thank you SO much for leaving this wonderful review for Mike & Chris. We truly appreciate your business and look forward to giving you the same helpful, genuine experience in service that you received in sales. So glad to hear that you love your Crosstrek! Thanks again!!

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