Twin City Subaru
Berlin, VT
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479 Reviews of Twin City Subaru
Mike was an enormous help in finding and getting my new Crosstrek. Everyone was so kind and gracious, to me and my dog! I would highly recommend going to see them for your Subaru needs. Getting my new car Crosstrek. Everyone was so kind and gracious, to me and my dog! I would highly recommend going to see them for your Subaru needs. Getting my new car has been a great experience and I'm so happy I went to twin city to do it! More
I recently purchased a Subaru Crosstrek and had what I would consider the best car buying experience to date. Mike Rivet was phenomenal in handling all of my questions and concerns. I knew I wanted a ne would consider the best car buying experience to date. Mike Rivet was phenomenal in handling all of my questions and concerns. I knew I wanted a new Subaru, but wasn't sure which one to choose. Mike took the time to lean about the needs of our family and our budget and fund the best fit for us. He was also very in tune with what I liked and wouldn't let me "settle" for anything else. As a family man himself he knew what would work best for our family needs. He is far from your stereotypical salesman and I have never laughed so much in buying a car. Stacey also took the time to walk me through the financial options to be sure we stayed in a payment range that fit our needs. Let's be honest...the car buying process can be grueling and frustrating, but that was not the case at Twin City Subaru. It was an amazing experience and I am very happy to be back in a Subaru. Much appreciation to all! More
Every one was very friendly. I went in looking to upgrade from a finicky Mazda protege, and left happy with a certified pre-owned Subaru Impreza. They took my Mazda at a fair price and so far I'm ve upgrade from a finicky Mazda protege, and left happy with a certified pre-owned Subaru Impreza. They took my Mazda at a fair price and so far I'm very happy with the Impreza. Overall my experience at the dealership with Mike, Chris and Stacey was positive and now I actually enjoy driving in the snow. Not sure about the new car experience but if you're looking to go the pre owned route I would definitely recommend checking this place out. Also they're dog friendly. More
I came to Twin City under recommendation of my wife who had bought a Cross-Trek several months ago. I needed a vehicle that was reliable and fuel efficient. I went on line, and mad contact with Jeff Moser had bought a Cross-Trek several months ago. I needed a vehicle that was reliable and fuel efficient. I went on line, and mad contact with Jeff Moser & Chris Davis. I made an appointment to test drive an Impreza i picked out on line. Jeff was very helpful, had the car all warmed up for my test drive and I was extremely pleased with the car. Jeff worked with me on all my needs and we completed the deal with ease. I'm going to recommend Twin City Subaru very highly to anyone who asks about my experience there. More
I have used this dealership before for service and found them to be extremely honest. When I needed a car I immediately thought of them and was not disappointed in the service and followup that occurred whe them to be extremely honest. When I needed a car I immediately thought of them and was not disappointed in the service and followup that occurred when negotiated a price and a loan. This dealership was very easy to work with and very open without being pushy. I would highly recommend them to anyone looking for either a new or used vehicle. More
I had a horrible experience with Twin City Subaru. I was treated disrespectfully and rudely and the sales tactics were high pressure and dishonest in trying to undermine me as a female purchasing a car. I treated disrespectfully and rudely and the sales tactics were high pressure and dishonest in trying to undermine me as a female purchasing a car. I have never had such horrible customer service. I have been driving subarus for over 20 years and I would never purchase or recommend anyone going to Twin City Subaru. More
Tony Fletcher did a great job selling me a new car because he really listened to me. Every question I had was answered with sincerity and "top" knowledge. He even told me why the Crosstrek Xv had th because he really listened to me. Every question I had was answered with sincerity and "top" knowledge. He even told me why the Crosstrek Xv had that unusual name. As uncomfortable as buying a car can be, Tony made me feel comfortable with my decision. He repeated that my monthly payments would be close to $200/month, and it ended up at $209/month due to my decision to include the ProtectAll service. The only negative comment is that I had an accident, yesterday, during the snow storm! I was on a back road and due to a temporary whiteout I drove into a pretty deep ditch. I know I will need a front left bumper. Luckily, I'm ok and was rescued by an understanding guy who assessed the situation quickly and then pulled me out (with the rear towing tool that you people showed me at the dealership). I would purchase again, possibly in six years...if I get a good trade-in value. More
I have purchased many Subarus at Twin City over the years and had my cars serviced there as well and have always had a very postive experience. While I like Twin City, the best part is dealing with Jim Glas and had my cars serviced there as well and have always had a very postive experience. While I like Twin City, the best part is dealing with Jim Glassford. I can't imagine buying a car from anyone else. He's genuinely concerned that I get what I want with no pressure and he makes the process easy and, I might add, even fun! So buy your cars at Twin City and especially from Jim Glassford. More
My wife and I went to Twin City Subaru just looking. She was due for a new car and she wanted to try out a couple of Subies. Tony Fletcher approached us in the lot and offered to assist. I let him know we was due for a new car and she wanted to try out a couple of Subies. Tony Fletcher approached us in the lot and offered to assist. I let him know we were just looking and I asked for Jeff Moser as I had worked with him a couple of years ago in purchasing my Outback. Tony indicated Jeff was working with another customer and he'd be glad to help unless I wanted to wait for Jeff. Thinking we were only looking, we chose not to wait. We then took a test drive with Tony - 2014 Forester. Sweet car. My wife and I both really liked the car. Jeff was not pushy, very informative and actually fun to work with. He knew we were only looking but offered to price it and see how good of a deal they could offer. After a bit of haggling a price was agreed upon and we bought it on the spot. No pressure for the extras even though they made sure they were all offered. We are now a two Subie family! Gotta love it! Over the past 2 years with my Outback, Twin City Subaru has been excellent in the service department. You can't go wrong with Twin City. Be sure to ask for Tony (or Jeff - he too was excellent) for your next Subaru - they will treat you right. More
Just wanted to let anyone know that Twin City Subaru would be the place I would recommend to my mother to go buy a car!! This dealership will take very good care of you to ENSURE that your needs are met would be the place I would recommend to my mother to go buy a car!! This dealership will take very good care of you to ENSURE that your needs are met. Not, their "needs" but, your needs! They are NOT just there to make a sale but help ensure that you get the car that "you" want. I just purchased a XV Crosstrek and love it and appreciate all the work that Mike Rivet and Christopher Davis went through to make the sale go smoothly and to make sure my expectations were met!!! Thanks again!!!! More