Twin City Subaru

I decided it was time to trade in my Camry and after listening to everyone rave about the Subaru - I decided to check them out! When I walked in the first person I met was Tony Fletcher. Tony asked me listening to everyone rave about the Subaru - I decided to check them out! When I walked in the first person I met was Tony Fletcher. Tony asked me what I wanted in a car and worked with me from there! He was pleasant, courteous, and informative and when we hit a "stumbling block" he found a solution - presented it and the deal was sealed! I expect a long relationship with Subaru and would highly recommend TONY FLETCHER! More

Mike was very helpful, finding out in detail what kind of vehicle I was looking for;age, price, mileage, options. I was able to get just the car I was looking for, at the price I could afford. vehicle I was looking for;age, price, mileage, options. I was able to get just the car I was looking for, at the price I could afford. More

Working with Andre was great- low pressure, informative and honest. He was straight forward with what he thought would work for me and didn't try to push me towards anything I didn't want or need. I had and honest. He was straight forward with what he thought would work for me and didn't try to push me towards anything I didn't want or need. I had been dreading the car buying process for a while and kept putting it off due to the fact that I hate the "car salesmen show", but I found buying a car from Andre relatively painless. I'm now the happy owner of a new Subaru! Thanks Andre! More

Jim Glassford went above and beyond to get us a great deal on the new Forester. We love that he offered us the best deal up front without high pressure. Love this dealership! deal on the new Forester. We love that he offered us the best deal up front without high pressure. Love this dealership! More

Easiest car buying experience ever. Mike Rivet was always available and took care of every detail. He took me on an unforgetable back roads test drive that characterized what the Outback was all about His available and took care of every detail. He took me on an unforgetable back roads test drive that characterized what the Outback was all about His customer service didn't stop after the sale. Thanks Mike!! More

We knew the model and car we were interested in and Dan worked with us to purchase the vehicle without trying to oversell or change our minds. Dan went out of his way to make time for us on a busy day and worked with us to purchase the vehicle without trying to oversell or change our minds. Dan went out of his way to make time for us on a busy day and get us into the new car and drive away on the same day. This meant working past normal closing time and having the car prepped and ready for us to drive off the lot that night. More

Great and courteous service. He picked me up as a courtesy to view vehicles. He patiently took the time to go over technology in the car. Made introductions to other personell for future services. C courtesy to view vehicles. He patiently took the time to go over technology in the car. Made introductions to other personell for future services. Can not get better quality service.What a great team like a subaru family. Thankyou. More

I called Jim out of the blue and on short notice he met all of my expectations and more. He showed us a good selection of both used and new cars and LISTENED very carefully to what we needed. He explained all of my expectations and more. He showed us a good selection of both used and new cars and LISTENED very carefully to what we needed. He explained everything in clear language. He even set up the hands free phone capability for us. Within one Saturday morning we completed the purchase of a new Imprezza. This included our initial phone call, test driving, and paperwork...even our slightly unconventional financing of a small amount of the price. This was our second purchase from Jim and when any future need for another Subaru arises we will certainly contact him. More

I shopped three different Subaru dealers and came back to Jim Glassford at Twin City. He was knowledgeable and friendly but not pushy. Great experience! Jim Glassford at Twin City. He was knowledgeable and friendly but not pushy. Great experience! More

Buying a car can be a very anxious event, especially when the customer senses the sales person is trying too hard to sell a vehicle. When my wife and I walked into Twin City Subaru we were greeted by Tony Fl the customer senses the sales person is trying too hard to sell a vehicle. When my wife and I walked into Twin City Subaru we were greeted by Tony Fletcher and asked to have a seat. Tony then asked what we were looking for and what price range we were considering. He listened, really listened, to us describe what we had in mind for a car that would meet our needs and financial expectations. His manner of presentation was non threatening and low pressure. I believe his friendliness was genuine and sincere. After the initial 2 to 3 minutes I felt at ease with our conversation and didn't sense any undue pressure form Tony. Tony then showed us the car he thought would match our expectation. We test drove the car and he answered our questions to the best of his ability and if he didn't have an answer he asked other knowledgable staff at Twin City Subaru who could answer my questions. Tony hit the nail on the head when he showed us the car he thought would meet our needs. We bought the car and will be doing business with Twin City Subaru in the future. Over all, our buying experience at Twin City Subaru has left me with a high regard for Tony and the management atTwin City Subaru. I will be telling my friends about my experience and the friendly and professional service my wife and I received. I must also say that Chris Davis presented us with warranty options in an easy to understand manner which led us to select the options we felt met our needs. I thank you Tony for making our car purchase a pleasant experience. More