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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,239 reviews

October 25, 2024

I've been taking my car here for every service since I purchased it here almost 13 years ago. Staff are friendly and knowledgeable. More

by leprakhanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Oct 27, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

We bought a new car from Tustin Lexus. They called us unexpectedly and asked if we were interested in a high demand GX550. Most importantly we got the deal we wanted and they were flexible More

by JHKL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett
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Oct 25, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Great team making all efforts to provide delivery of a very sought after vehicle. Mustafa was very great throughout the process. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa
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Oct 25, 2024 -

Tustin Lexus responded

Hi Sam, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

Always professional, helpful, and best of all they have loaners. Great service, they are my go to Lexus for maintenance. More

by Celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
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Oct 25, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

The financing process was straightforward, and the team worked hard to find me the best rates. They were transparent about all the fees and ensured I felt comfortable with my choices. More

by Jo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamonte
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Oct 25, 2024 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2024

Great service. Friendly service team. Very knowledgeable. Very clean.. Derek was a great service advisor. More

by Debiit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We hope you have a great day!

October 23, 2024

Abel Ou was very good with helping me and making the process smooth, easy, and professional. If I were to purchase another Lexus, I would not hesitate to call him. I would not hesitate to recommend him More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Ou
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Oct 25, 2024 -

Tustin Lexus responded

Hi Michael, we're happy to hear you had such a positive experience with Abel! Thanks for the recommendation and have an amazing day!

October 23, 2024

Very efficient and helpful. Great place to get car service and purchase a vehicle. Rick is the best. More

by Aheardshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2024

Check in was quick Service department sent video descriptions of services needed Good text communication More

by Med Sami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Oct 25, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

We’ve been loyal customers for over 10 years now. This dealership was BUILT on customer service. We have always been treated like we were in a small town and the dealership owner, service writer, mec More

by jhendershot49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir - service writer
Report | Print
Oct 25, 2024 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

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