Ray Wood
Ray Wood at Tustin Lexus

Ray Wood

General Manager

Tustin Lexus

45 Auto Center Dr
Tustin, CA 92782

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4.7
269 Reviews
4.7

269 Reviews

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269 Reviews of Ray Wood

June 30, 2026

Dealership Rating
Employee Rating

Gil on the service team is great! He provided excellent and attentive service. He is a credit to Tustin Lexus! More

by Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil was stellar. He serviced my two issues with no problems at all. Give the man a raise!

Jul 01, 2026

Tustin Lexus responded

Hi Franco, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 26, 2026

Dealership Rating
Employee Rating

I have my air conditioning and rear break pads repaired very well. The car maintenance service advisor showed knowledge all the aspects of my car and very polite in discussion during the meeting with me. More

by Canh Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2026

Dealership Rating
Employee Rating

Great service as always. I really appreciate the friendly and professional staff. It would be even better if loaner cars were available for customers during maintenance. More

by beewax1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack

Jun 24, 2026

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 19, 2026

Dealership Rating
Employee Rating

Mikki was excellent for me as a salesman. I’m sure if i need more car will buy. More

by Kay uisong Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mikki

Jun 21, 2026

Tustin Lexus responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2026

Dealership Rating
Employee Rating

Rick did a great job making sure the problem got fixed, everyone was very helpful and friendly More

by Klmvlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick in Service Dept. was great

Jun 20, 2026

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

Dealership Rating
Employee Rating

Testing Lexus has excellent service. They are quick thorough, and do whatever they can to help you in a very polite and efficient way. Love their service. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James

Jun 03, 2026

Tustin Lexus responded

Hi Sharon, we are so happy to read such a great review about Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2026

Dealership Rating
Employee Rating

I had an excellent service experience at Lexus. My service advisor was friendly, patient, and professional throughout the entire process. He took the time to explain everything clearly, answered al More

by xubx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Buenrostro

Jun 03, 2026

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2026

Dealership Rating
Employee Rating

I was surprised by Lexus Tustin's drop-off and pick-up. Antonio, the service adviser, was on time for the appointment, and their communication went above and beyond. Many thanks, Antonio. More

by submariner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Tustin Lexus responded

Hi, thanks for your praise and kind comments about Antonio. We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2026

Dealership Rating
Employee Rating

The entire staff was incredibly efficient, friendly and professional!! We are so pleased to be part of the Lexus family!! More

by Klaguilera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2026

Tustin Lexus responded

Hi, we are so happy to read such a great review about Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2026

Dealership Rating
Employee Rating

Super friendly and great service Linda made the appointment on last notice and she was able to book me in much appreciated! More

by Samilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda

May 23, 2026

Tustin Lexus responded

Hi Samilee, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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