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Tustin Lexus
Tustin, CA
1,416 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,416 reviews
March 25, 2025
I just purchased a Lexus RX 350 and I love it. The process was smooth. Eddie, our sales rep was very kind. He communicated well. He is well versed in his knowledge of these cars, was caring and no The process was smooth. Eddie, our sales rep was very kind. He communicated well. He is well versed in his knowledge of these cars, was caring and not pushy. Patrick helped with the financial end of the transaction. He was professional, and gave us all the info we needed to make our decision. We had an overall great experience at this dealership. More
by Julie
Employees Worked With
Eddie and Patrick
March 25, 2025
Alex knew what was wrong with our vehicle right away, got straight in gave us a loaner and picked up our car just in time to head back to Arizona. Best dealership I’ve had to deal with ever. straight in gave us a loaner and picked up our car just in time to head back to Arizona. Best dealership I’ve had to deal with ever. More
by Hblastelic
Employees Worked With
Alex
March 23, 2025
My Service Advisor Steve R. was extremely helpful and worked to get me through the service department meeting my difficult time constraints. Requested work was done without an was extremely helpful and worked to get me through the service department meeting my difficult time constraints. Requested work was done without any problems and I was back on my way. Highly recommend Steve and Tustin Lexus. More
by Satisfied Customer
March 22, 2025
The staff is great, the wait times, are longer to be desired. Thomas, Jairo, Natasha are all great to work with. One of the best dealships that arent pushy. They really do care. desired. Thomas, Jairo, Natasha are all great to work with. One of the best dealships that arent pushy. They really do care. More
by Thaixquach
Employees Worked With
Jairo, Natasha, Thomas
March 22, 2025
Fast quick service with a smile. Very informative explanation of services. I waited at the dealership and got my car back in just over a hour! Thanks Steve! Very informative explanation of services. I waited at the dealership and got my car back in just over a hour! Thanks Steve! More
by Mak
Employees Worked With
Steve
March 21, 2025
Steve was fantastic! Best service I have ever experienced from any dealership. I give him 5 stars or 10 if that was an option Best service I have ever experienced from any dealership. I give him 5 stars or 10 if that was an option More
by dcascio
