Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,418 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Contact Dealership
View Awards

45 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 1,418 reviews

April 06, 2025

Boston is great helper , he’s will answer any questions I needed , young talent men , I’ll gave him A+ More

by Kate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Tustin Lexus responded

Hi Kate, thank you for your kind review; we are happy to pass along your comments to the Boston here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2025

Steve was very helpful. He was very throughout the entire process. As always, I am absolutely satisfied with my service appoint from beginning to end. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Apr 09, 2025 -

Tustin Lexus responded

Hi Melissa, thank you for your kind review; we are happy to pass along your comments to the Steve here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

Excellent service received from service advisor Paul Kim very helpful as usual Great job done More

by rtleerph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Report | Print
Apr 08, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Excellent customer Service. Robert Melendez was very nice and helpful! I would highly recommend Tustin Lexus! More

by patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Melendez
Report | Print
Apr 08, 2025 -

Tustin Lexus responded

Hi Patty, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2025

Knowledgeable and efficient service. Great personable interactions with all the staff from sales to finance More

by Davelin1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

April 03, 2025

I just bought a new lexus from Tustin lexus. Dealership staffs are friendly and helpful, especially my salesman Jaime Martinez, he was welcome me from first time we met. Unlike other lexus Deal More

by Klexus
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Martinez
Report | Print
Apr 06, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 02, 2025

I am a returning customer and the customer service is great. I am willing to continue to buy my vehicles from Tustin Lexus. More

by precision.prep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Hassan
Report | Print
Apr 02, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

Excellent service from start, when I inquired about a vehicle I saw online to when I purchased it the next day. More

by liane_angeles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki
Report | Print
Apr 05, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

The dealership is easily accessible and everyone we interacted with was extremely courteous and helpful. Jaimie, our salesperson was particularly good to work with. Offering his continued assistance on More

by Jbirdbrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaimie, Patrick, Randy
Report | Print
Apr 05, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2025

Fantastic customer service. Helpful, kind, knowledgeable and not pushy salesmen. Love our new car! They kept us up to date on arrival of car. Start to finish excellent buyin More

by Clock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad and Tim Jones
Report | Print
Apr 05, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We hope you have a great day!

1
...
3
4
5
...
142