Back

Tustin Lexus

Tustin, CA

4.8
1,553 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Contact Dealership

45 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 1,553 reviews

June 04, 2025

Took me at appointment time, and finished sooner than expected, service tech- Rick was very helpful More

by smlois617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jun 08, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

The service department here is amazing! Steve and Alex were great! I was in and out of there in only a couple of hours! More

by boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Alex
Jun 08, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

The service providers for my past two visits, Rick and Dennis, have been very professional and courteous with my two Lexus vehicles. Ever since the new management took over, many improvements have been ob More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Dennis
Jun 08, 2025 -

Tustin Lexus responded

Thank you for sharing your feedback about your recent service visit. We're glad to hear that you were satisfied with the quality of the service provided. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us at wwood@tustinlexus.com. Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience. Ray Wood General Manager - Tustin Lexus wwood@tustinlexus.com

June 03, 2025

Great service and friendly staff! They made the car buying process smooth, honest, and hassle-free. Highly recommended! More

by Zi Xie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Gonzales, Alena Stasevich
Jun 05, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

June 03, 2025

I had an amazing experience! Rex was amazing, patient and kind! I want to give a special thanks to Rex and Frank. Tustin Lexus is the best!! More

by D. Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex Urasaki and Frank Pirshirazi
Jun 06, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

I was in the market for a 3 row SUV for my wife and our growing family. After reviewing several other cars, we decided that the Lexus Tx checked every box we desired. I had the distinct pleasure of wor More

by Reindlsmu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Martinez, Patrick Garland
Jun 07, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

Wyatt is very nice and helpful, his service is great and quick, car get fixed and works great. More

by shengjie0705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt
Jun 07, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Tony Romero at Tustin Lexus makes you feel genuinely valued. He’s professional, friendly, and truly listens. No pressure, just great service and care. Tony goes above and beyond to make sure you’re conf More

by j1000real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Romero
Jun 04, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with Tony! Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2025

We had a great experience working with Jonathan. He was very professional and had kept us informed of the status of our vehicle from the date we reserved it to the date we picked it up. More

by rnicolas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 03, 2025 -

Tustin Lexus responded

Hello, we're happy you found Jonathan to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2025

Service writer Paul was awesome. Work completed on time. All my questions answered. I will definately return for further services. More

by elcaminopalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
Jun 01, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff Paul to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

...
4
...