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Tustin Lexus

Tustin, CA

4.8
1,545 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,545 reviews

June 01, 2025

We had a great experience working with Jonathan. He was very professional and had kept us informed of the status of our vehicle from the date we reserved it to the date we picked it up. More

by rnicolas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 03, 2025 -

Tustin Lexus responded

Hello, we're happy you found Jonathan to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2025

Nice waiting area and responsive staff. Efficient, friendly service; thorough 50,000-mile checkup. Highly recommend this dealership team! 🚗👍 More

by ncirate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jun 03, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 31, 2025

Sales and service people are all very helpful and provided accurate info during purchasing process. Great services! More

by archie9888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Irvin, joseph, Steve and Patrick
Jun 03, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We look forward to your next visit! Take care!

May 31, 2025

James from the service department was professional, helpful, and super easy to talk to. Really appreciated his positive attitude and great customer service! More

by JLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
Jun 03, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to James here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2025

Service writer Paul was awesome. Work completed on time. All my questions answered. I will definately return for further services. More

by elcaminopalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
Jun 01, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff Paul to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2025

Robert Melendez was very informative, helpful and knowledgeable about every aspect of my vehicle and what I was having done. He was professional and conversational and made the process enjoyable. Go More

by snellfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Jun 01, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2025

Dealer consultant Watt was very professional and kind to answer all my questions and concerns I had about my car. He checked thoroughly to see if all works done properly. I appreciated his professionalism. More

by Sue Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
Jun 01, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff Watt to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2025

The sale person very friendly and the financial person explain all details clearly and quick More

by kchen28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassin
Jun 01, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2025

Always have a good experience here. Robert was my advisor and he was very helpful! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 31, 2025 -

Tustin Lexus responded

Hi Pam, thank you for your kind review; we are happy to pass along your comments to Robert here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2025

They give Excellent Customer Service! They are extremely helpful and caring. Easy to get service. More

by bluant238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 31, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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