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Tustin Lexus

Tustin, CA

4.8
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,239 reviews

November 27, 2024

It was a great smooth process! Yasenia took care of me. I was able to find the car of my dreams More

by Mahmood Shaheen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasenia / Mustafa
Nov 29, 2024 -

Tustin Lexus responded

Hi Mahmood, we're happy to hear you had such a positive experience with Yasenia! Please don't hesitate to reach out to us if there's anything more we can do!

November 27, 2024

We had to find a Sales person at first. Curious, if they decide who is going to help you, by how Client looks! Went back in and found Alex.. Glad we did. He was most helpful, polite and ge More

by baillielbh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex. Salesmen
Nov 29, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 27, 2024

Very good follow up and on time and very fast take care everything thanks for everything More

by Mehdi.mojri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rome azar
Nov 29, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 02, 2024 -

Mehdi.mojri responded

Tnx

Dec 02, 2024 -

Mehdi.mojri responded

Tnx

Dec 02, 2024 -

Mehdi.mojri responded

Tnx

Dec 02, 2024 -

Mehdi.mojri responded

Tnx

Dec 02, 2024 -

Mehdi.mojri responded

Tnx

Dec 02, 2024 -

Mehdi.mojri responded

Tnx

November 26, 2024

Extremely friendly staff and service finished as expected time. I am well satisfied their service!! More

by 4minjoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve and Danny were awesome!
Nov 27, 2024 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

Excellent service! !! I highly recommend Lexus Tustin business. Evan Nguyen’s customer service is second to none, he made sure I felt at ease throughout the process. More

by Philippe Trinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Nov 28, 2024 -

Tustin Lexus responded

Hi Philippe, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

Excellent fast patient and nice person satisfactory I got what I needed with good price More

by Fali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 27, 2024 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 25, 2024

My experience at Tustin Lexus was amazing! My advisor was Steve Rivera and he was very friendly and nice. I would recommend this dealer when looking to get your service done! More

by jooe7899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Nov 26, 2024 -

Tustin Lexus responded

Hi, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2024

From the moment I drive through the service bay of Tustin Lexus, I’m greeted by friendly, personable employees. My service provider is always courteous and prompt even though this time I arrived mid-day duri More

by di.rippe
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Nov 26, 2024 -

Tustin Lexus responded

Hi, thank you for taking the time to leave a review for us at Tustin Lexus. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2024

Through the entire process of shopping, purchasing, financing and visiting the service area later everyone was wonderful. All questions were answered and very one was very personable. More

by Bethjewell721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Irvin, Boston and Alex also deserve 5 stars.
Nov 25, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

Excellent service and transparency. Steve was awesome and provided a commitment to timeliness and quality More

by peterwkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 25, 2024 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!