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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,836 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,836 reviews

October 14, 2025

Great people, very helpful and very caring. I had a good experience purchasing my new vehicle with Jenny! She made me feel welcomed and was very polite and professional! More

by Kevin Castillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Peters
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Oct 17, 2025 -

Tustin Lexus responded

Hi Kevin, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

October 13, 2025

Initial wait time was long because 2 people called off. Other than that everything was fine More

by rubs-unfit5l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2025 -

Tustin Lexus responded

We're so glad you had a great experience with us despite the wait time! Thank you for your understanding and support. We look forward to serving you again in the future!

October 13, 2025

I want to sincerely thank Tatiana, Savannah, and Paymon for their outstanding support in helping me get my new car. They were all incredibly kind, professional, and a pleasure to work with. Their amazing s More

by ctrangia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paymon, Tatiana and Savannah
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Oct 16, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2025

Excellent service at the dealership—staff was professional, prompt, and friendly. Truly a hassle-free experience! More

by ames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
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Oct 15, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2025

Had my car serviced today. Tony Romero was my service associate. Very polite and cheerful. Explained everything thoroughly and gave me a time estimate as I was waiting for my More

by Rosie Duenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Romero
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Oct 14, 2025 -

Tustin Lexus responded

Hi Rosie, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2025

The customer service is nice and professional. He explains all the recommendation and services needed to be attention. More

by Myuan5163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Tetiva
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Oct 14, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2025

I had a covered new car service and brought my car to Tustin Lexus. The service was great and very professional. I was in and out of there quickly. More

by Michelle Chauvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - service advisor
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Oct 11, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2025

I decided on a Lexus and worked with Joseph to help me purchase. He was wonderful More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph and Patrick- dream team!!
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Oct 12, 2025 -

Tustin Lexus responded

Hi Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Thank you again, and have a fantastic day!

October 10, 2025

Very clean dealer, friendly customer service . I like that they offer a completely free car wash More

by Amprunean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Thank you again, and have a fantastic day!

October 10, 2025

Tustin Lexus was overall good. The staff were courteous and the dealership is well-kept. The process took a little longer than expected, but everyone was helpful and professional. More

by maryann_donasco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime
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Oct 13, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Thank you again, and have a fantastic day!

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