Tustin Lexus

Steve was so helpful and so nice with helping me get my car fixed with a punctured tire. He not only got me a good deal but also made the process so seamless. It was also the fastest turnaround time I’ve h car fixed with a punctured tire. He not only got me a good deal but also made the process so seamless. It was also the fastest turnaround time I’ve had at a dealership service center. More

Great service department including my service rep. Steve Rivera. Well done. Quick and easy. Thank you Steve Rivera. Well done. Quick and easy. Thank you More

When I arrived to the dealership for my appointment, the wait wasn’t that long and I was helped by Carl Tetiva, the service manager. He was really helpful and friendly, shared information around pricing, an wait wasn’t that long and I was helped by Carl Tetiva, the service manager. He was really helpful and friendly, shared information around pricing, and made the experience seamless. I would return to Tustin Lexus. More

Excellent dealer. Great salespeople and people in service. I'll be back for anything I need. Great salespeople and people in service. I'll be back for anything I need. More

Always timely and professional while being friendly. I feel I can trust my service agent Derek to give me correct information on my vehicle. I feel I can trust my service agent Derek to give me correct information on my vehicle. More

I went to get a car. A Made a big, mistake.this dealer are cheaters.prices are inflated and they Will try to screw you with additional $980.00 for a painting coat.when Th A Made a big, mistake.this dealer are cheaters.prices are inflated and they Will try to screw you with additional $980.00 for a painting coat.when The car May be used for even More than 10 years. Don't go there they're not Good.prices are suppose to be negotiable.they are cheap. More

We are repeat Lexus owners, but this was our first time working with Tustin Lexus — and what an outstanding experience it was! Alex Mattes was amazing from start to finish. His professionalism and excel working with Tustin Lexus — and what an outstanding experience it was! Alex Mattes was amazing from start to finish. His professionalism and excellent communication truly stood out. He prepared all the necessary paperwork ahead of time, which made the process smooth and efficient. During our test drive, it was clear that Alex was highly knowledgeable about the vehicle and took the time to answer all our questions thoroughly. What impressed me most was the consistent communication throughout the entire process. From the moment the car was scheduled to be built to the day it was delivered, Alex kept us updated every step of the way. Thank you, Alex, for providing such a seamless and enjoyable car-buying experience! More

Courteous Friendly Expertise Explain car fix issues Ride pickup Professional Decor Waiting area Coffee station Clean issues Ride pickup Professional Decor Waiting area Coffee station Clean More

Steve Ramirez my service advisor is always friendly & helpful, explains everything and always goes out of his way to make sure everything is okay. Everyone is always so friendly from the moment you pull helpful, explains everything and always goes out of his way to make sure everything is okay. Everyone is always so friendly from the moment you pull up till you leave. More

The service was exceptional. I was traveling out of the area and my check engine light came on. Tustin Lexus got me in day off to diagnose the issue. They were quick, helpful, ho I was traveling out of the area and my check engine light came on. Tustin Lexus got me in day off to diagnose the issue. They were quick, helpful, honest and advised on the most cost effective solution so that I could get my family safely home. More