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Tustin Lexus
Tustin, CA
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,239 reviews
June 12, 2024
Rick, my service writer, was great! The work was excellent. I was very pleased with my experience. The work was excellent. I was very pleased with my experience. More
by Jsmith
Employees Worked With
June 12, 2024
Convenient dealer location. Easy to get an appointment. Technician was courteous and helpful. Service was done in time and I was notified promptly. Easy to get an appointment. Technician was courteous and helpful. Service was done in time and I was notified promptly. More
by zalm
Employees Worked With
Evan
June 11, 2024
Our salesman Nery was very nice and helpful. He really tried to accommodate us in every way. Additionally, Natasha was very professional and pleasant as well. We enjoyed working with both of the He really tried to accommodate us in every way. Additionally, Natasha was very professional and pleasant as well. We enjoyed working with both of them. Overall we had a great experience and are very happy with our purchase. Thank you Nery and Natasha ! More
by Farnaz
Employees Worked With
Nery, Natasha
June 10, 2024
Evan was great to work with! He’s on top of everything. He provided great customer service. Definitely going back to him again on my next service. He’s on top of everything. He provided great customer service. Definitely going back to him again on my next service. More
by lindamatsunaga
Employees Worked With
Evan Nguyen
June 09, 2024
Very helpful and easy transaction. Everyone was very helpful, especially K'Lee, who helped with my mom. Very patient and thorough and enjoyed chatting with K'Lee. Everyone was very helpful, especially K'Lee, who helped with my mom. Very patient and thorough and enjoyed chatting with K'Lee. More
by steveyi00
Employees Worked With
K,Lee five stars
June 09, 2024
Tustin Lexus is honest and the technicians are very professional. They even thrown in a in and out car wash. I also like their wanting lounge. I love their coffee and hot chocolate professional. They even thrown in a in and out car wash. I also like their wanting lounge. I love their coffee and hot chocolate More
by Old lady
Employees Worked With
Nick and Allen service dept
June 08, 2024
Excellent service, friendly, honest people, fair prices. Alex Mattes & K’lee took the time to explain the function of the car equipment and offered additional assistance when requested. This was my second c Alex Mattes & K’lee took the time to explain the function of the car equipment and offered additional assistance when requested. This was my second car I bought from Tustin Lexus! More
by Happy Buyer
Employees Worked With
Alex Mattes, K’lee, Greg
