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Tustin Lexus
Tustin, CA
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,239 reviews
July 15, 2024
There are not enough staffs in the place, especially finance staffs. Sales staffs don’t take care of their customers after they sold a vehicle. finance staffs. Sales staffs don’t take care of their customers after they sold a vehicle. More
by t-miyazaki
Employees Worked With
Matteo
July 12, 2024
Excellent service! !! Nick was very helpful, professional, knowledgeable & nice. The service was on time & precious. I only use the service in Tustin. !! Nick was very helpful, professional, knowledgeable & nice. The service was on time & precious. I only use the service in Tustin. More
by Kcharolotte
Employees Worked With
Nick
July 10, 2024
I recently purchased a Lexus ES300h through the Costco Auto program and I couldn’t be more pleased with the experience. There was no haggling, just a fair and transparent price right from the beginning Auto program and I couldn’t be more pleased with the experience. There was no haggling, just a fair and transparent price right from the beginning More
by Khoato
Employees Worked With
July 10, 2024
Excellent service! ! Rick in service is helpful, friendly and responsive. Took care of my car right away. ! Rick in service is helpful, friendly and responsive. Took care of my car right away. More
by Dianateach35
Employees Worked With
July 09, 2024
The service was excellent and the wait time was okay. I gave 4 of 5 stars because I had requested a loaner but no was informed after I got to the dealership that no vehicles were available. Other than th I gave 4 of 5 stars because I had requested a loaner but no was informed after I got to the dealership that no vehicles were available. Other than that, I was pleased. More
by rdovala
Employees Worked With
July 09, 2024
Service representative Evan is the best. He took good care of me and my vehicle repair. Updated me and the progress of the repair every step of the way. I would definitely return to this dea He took good care of me and my vehicle repair. Updated me and the progress of the repair every step of the way. I would definitely return to this dealership because of the professional service he provided. More
by Alex Chen
Employees Worked With
Evan
July 09, 2024
I had a scheduled appointment. They were prompt in helping me the moment I pulled in. They quoted a 90 minute wait and it was right on ( that included a car wash). They were prompt in helping me the moment I pulled in. They quoted a 90 minute wait and it was right on ( that included a car wash). More
by Janieglvtchg
Employees Worked With
Can’t remember
