Tustin Lexus

Great service, feel comfortable to deal with them, definitely will go back there again when we need. definitely will go back there again when we need. More

I bring my 1995 Lexus LS 400 to you to get diagnosed. You told me estimated cost was $235 labor to get diagnosed. My batteries down so you take $235 minimum and turned it into $470 because you needed to You told me estimated cost was $235 labor to get diagnosed. My batteries down so you take $235 minimum and turned it into $470 because you needed to charge my battery. You diagnosed my car didn’t tell me what was wrong with it. then told me that even if you wanted to fix it, you couldn’t because they don’t make parts for my car anymore and you don’t install new parts. I brought Alexis to you because you’re the Lexus dealer and you couldn’t even tell me what was wrong with my car, but my bill was $470 and then $55 a day until I could get it moved and you couldn’t even tell me what was wrong with it in the first place. Not only that I get my car towed back to me and the battery is down and it’s never been charged and it seems like you didn’t even work on my car , but you charge me $745. Yeah, I feel like I’ve been cheated so according to you, I need to maybe just throw my car away but since you were the company the manufacture it felt that you could tell me what was wrong with it and you didn’t even do that , only thing you did was charge me $745 and you didn’t do anything to my car. That’s how I feel service to me. More

My advisor Steve was great to work with and my car is like new again! like new again! More

Excellent service, especially Mateo who went extra length to find the car we were looking for. to find the car we were looking for. More

Excellent service as always. I’ve been coming here about 20 years and have no complaints. My service consultant, Rick, is always easy to schedule with, arranges a loaner and comm I’ve been coming here about 20 years and have no complaints. My service consultant, Rick, is always easy to schedule with, arranges a loaner and communicates regularly on the status of the service on my car. More

The staff received us very patiently and carefully. The vehicle inspection was very careful. Very satisfied. The vehicle inspection was very careful. Very satisfied. More

The staff at this dealership were so accommodating, responsive and friendly. They were not only able to find what I am looking for, but they were very informative and treated me with a lot of respect responsive and friendly. They were not only able to find what I am looking for, but they were very informative and treated me with a lot of respect and made the process smooth, quick and pleasant. More

Always takes good care of my car needs and always polite and courteous when helping me and courteous when helping me More

I am so happy, I stopped by to take a look new vehicles and I had a great deal on my new RZ300e. Thank you Guilermo for a great service and help with a purchase my new vehicle. I will definitely suggest al and I had a great deal on my new RZ300e. Thank you Guilermo for a great service and help with a purchase my new vehicle. I will definitely suggest all my friends to visit this dealership. More

Rick has been my service guy for many years. He is honest and always takes good care of my car. He is honest and always takes good care of my car. More