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Tustin Lexus
Tustin, CA
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,239 reviews
November 30, 2024
Good customer service and knowledgeable advisor Communication was very helpful and repairs were done in a timely manner Communication was very helpful and repairs were done in a timely manner More
by iggymimon
Employees Worked With
November 30, 2024
Great sales rep. Nice waiting area. Job well done in an acceptable time frame. Thank you Nice waiting area. Job well done in an acceptable time frame. Thank you More
by lynnpagedrapery
Employees Worked With
November 29, 2024
Very friendly and helpful service and sales department! Would definitely come back here for future service appointments! Would definitely come back here for future service appointments! More
by Ryan
Employees Worked With
Dennis was my service advisor who helped me with the appointment for programming my second key fob for my new RX 450h+ and was helpful in explaining to me that I should have the key shank for the fob at home from when I originally leased the car.
November 29, 2024
The customer service was great and quick. Dropped of my car and was ready in 2 days! Dropped of my car and was ready in 2 days! More
by Matthew#1
Employees Worked With
November 29, 2024
Just purchased my NX350h at Tustin Lexus, best price for all of the premium options. Our sales rep, Mustafa was very professional and efficient. He got us the deal we wanted fast. Great experience overall! all of the premium options. Our sales rep, Mustafa was very professional and efficient. He got us the deal we wanted fast. Great experience overall! More
by Jvarela227
Employees Worked With
Mustafa
November 27, 2024
Salesman Alex Kim was very kind and courteous as well as his professional salesmanship. I am extremely happy and satisfied with the 2024 new RX350h that I have purchased through Alex Kim from Tustin Lexus. his professional salesmanship. I am extremely happy and satisfied with the 2024 new RX350h that I have purchased through Alex Kim from Tustin Lexus. I will definitely refer him to my friends for their future purchase of LEXUS vehicle. More
by hjeong77
Employees Worked With
November 27, 2024
The sales team at Tustin Lexus were easy to work with. They answered all my questions and concerns. I felt that I got a decent deal on an 2025 Rx 350. Tustin Lexus has a variety of cars and they had the i They answered all my questions and concerns. I felt that I got a decent deal on an 2025 Rx 350. Tustin Lexus has a variety of cars and they had the interior color which I liked. More
by KSC
Employees Worked With
Yessenia Arias, Colin
