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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,539 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,539 reviews

June 06, 2025

Very customer focused, and always trying to please the customer. Didn't ever had to wait. More

by laura_adamsmft@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rivera
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Jun 08, 2025 -

laura_adamsmft@hotmail.com responded

My experience at Tustin Lexus for extensive maintenance and repairs on my 2016 nx200t was a great experience, thanks to Steve Rivera, who made the process very easy and without stress. It felt as if I had a brand, new car when I drove away after the service. It runs beautifully, and Steve made sure that I was satisfied with each step along the way.

June 05, 2025

Great service and quick! Reasonable pricing and helpful. The only drawback is they are very busy. But overall great More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2025

Excellent facility and service! Will continue to use them. They make you feel very special. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2025

Great service! The best coupon offered for oil change. Will return for future services. Thanks! More

by Ramy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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June 04, 2025

Great experience. Wyatt my service man was great he explained everything to me. The whole process way very quick and efficient More

by Loriad13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Jun 06, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff member Wyatt to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2025

I had an unexpected need to have my car worked on and my experience with Wyatt at Tustin Lexus was professional, courteous and direct. More

by crivera1921
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Jun 08, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

June 04, 2025

Took me at appointment time, and finished sooner than expected, service tech- Rick was very helpful More

by smlois617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Jun 08, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

The service department here is amazing! Steve and Alex were great! I was in and out of there in only a couple of hours! More

by boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Alex
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Jun 08, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Great service and friendly staff! They made the car buying process smooth, honest, and hassle-free. Highly recommended! More

by Zi Xie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Gonzales, Alena Stasevich
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Jun 05, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

June 03, 2025

I had an amazing experience! Rex was amazing, patient and kind! I want to give a special thanks to Rex and Frank. Tustin Lexus is the best!! More

by D. Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex Urasaki and Frank Pirshirazi
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Jun 06, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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