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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,830 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,830 reviews

August 01, 2025

Jenny, our sales person, Greg the finance guy and especially Miguel who spent a lot of time explaining all the technical workings of our new vehicle were absolutely brilliant. This was the best car More

by adutra981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

August 01, 2025

Sales from this dealer is very good to work with. Kind and friendly. And most importantly, they offer great deals More

by Kelvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
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Aug 03, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

Jack did a thorough and fantastic job! He kept me updated at all steps along the way, and took great care. More

by noramara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Dayeh
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Aug 03, 2025 -

Tustin Lexus responded

Noramara, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2025

The team here offers attentive and supportive service with a consistently positive attitude, which makes every customer feel valued. More

by Min
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Aug 02, 2025 -

Tustin Lexus responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 31, 2025

Fantastic sales experience with Alex Mattes and great experience with finance manager Paymon. Really happy with my lease purchase for my first Lexus/Toyota car, excited to get another! More

by Sean L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Mattes
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Aug 01, 2025 -

Tustin Lexus responded

Sean, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2025

They did a wonderful job. The service was unbelievable. They even brought water out for my dog. That was so kind y’all have a wonderful day. More

by Tboland12375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Tustin Lexus responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 30, 2025

Great service department including my service rep. Steve Rivera. Well done. Quick and easy. Thank you More

by Terrii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Jul 31, 2025 -

Tustin Lexus responded

Hi Terrii, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2025

Steve was so helpful and so nice with helping me get my car fixed with a punctured tire. He not only got me a good deal but also made the process so seamless. It was also the fastest turnaround time I’ve h More

by katelynlee0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jul 31, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2025

When I arrived to the dealership for my appointment, the wait wasn’t that long and I was helped by Carl Tetiva, the service manager. He was really helpful and friendly, shared information around pricing, an More

by Virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Tetiva
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Jul 29, 2025 -

Tustin Lexus responded

Hi Virginia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2025

Excellent dealer. Great salespeople and people in service. I'll be back for anything I need. More

by Michael
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Olson
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Jul 30, 2025 -

Tustin Lexus responded

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We hope you have a great day!

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