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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,929 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,929 reviews

September 19, 2025

Rapidly greeted. No waiting. Smooth transition into a service car. Car services were completed in less than 3 hrs. More

by Tustin Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt was great
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Sep 21, 2025 -

Tustin Lexus responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2025

Although there are other requirements I will need from the dealer to learn how to operate features of this car I am very happy with the service thus far. I have an appointment on Thursday for Miguel to he More

by hennings001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny
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Sep 20, 2025 -

Tustin Lexus responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Sep 20, 2025 -

hennings001 responded

I had a very good experience with Jenny as well as Matt. They sent a tech person to my house to help set up the computer system in the car. That goes above and beyond what would be expected

September 18, 2025

Efficient and friendly staff! Facility is clean and the coffee is a nice touch if you have to wait for your car. More

by Pat.Sheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Sep 21, 2025 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2025

Love my service rep Derek K , great communication and awesome service on my vehicle. Love that they still wash the car after the service. . More

by Tanste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Sep 18, 2025 -

Tustin Lexus responded

Hi Tanste, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Derek K at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2025

Joseph is nice and responsive. he addressed my concerns had my car fixed in a timely manner. More

by cchiwu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Sep 18, 2025 -

Tustin Lexus responded

Hi, we're glad to hear Joseph delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 17, 2025

Always great customer service . My car was ready earlier than expected. Will definitely go back . More

by patriciap1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2025 -

Tustin Lexus responded

Hi, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

September 16, 2025

Excellent service from Tony, prompt and efficient. I really appreciate it, will come back again More

by Afsaneh.dahidds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2025 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about Tony. Until the next time we meet, take care!

September 16, 2025

Prompt and immediate action take to resolve my issue by Steve Rivera. He was attentive and quick at handling the issue that brought me to the Dealer More

by annatrs
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Sep 18, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Tustin Lexus! Thank you again, and have a fantastic day!

September 16, 2025

Eddie was a wonderful salesman. He took great care of me. Very happy with Matt as well. He worked with me and gave me a good deal. More

by Mai Lan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie, Matt, Greg
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Sep 18, 2025 -

Tustin Lexus responded

Hi Mai, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

This Lexus Dealer is very well located and extremely clean. At first we had a hard time finding the brand new models. The patio seems to have more pre-owned cars than brand new. More

by Solange Savi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
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Sep 15, 2025 -

Tustin Lexus responded

Hi Solange, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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