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Tustin Lexus

Tustin, CA

4.8
1,384 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,384 reviews

November 25, 2024

My experience at Tustin Lexus was amazing! My advisor was Steve Rivera and he was very friendly and nice. I would recommend this dealer when looking to get your service done! More

by jooe7899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Nov 26, 2024 -

Tustin Lexus responded

Hi, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2024

Excellent fast patient and nice person satisfactory I got what I needed with good price More

by Fali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 27, 2024 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 24, 2024

From the moment I drive through the service bay of Tustin Lexus, I’m greeted by friendly, personable employees. My service provider is always courteous and prompt even though this time I arrived mid-day duri More

by di.rippe
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Nov 26, 2024 -

Tustin Lexus responded

Hi, thank you for taking the time to leave a review for us at Tustin Lexus. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2024

Through the entire process of shopping, purchasing, financing and visiting the service area later everyone was wonderful. All questions were answered and very one was very personable. More

by Bethjewell721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Irvin, Boston and Alex also deserve 5 stars. , Derek Kincebach
Nov 25, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

Excellent service and transparency. Steve was awesome and provided a commitment to timeliness and quality More

by peterwkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 25, 2024 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2024

Good service and follow up. Great staff in the service department , especially STEVE RIVERA. He is very knowledgeable and friendly! More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Nov 25, 2024 -

Tustin Lexus responded

Hi Tracy, thanks for your praise and kind comments about Steve and team. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

Such great customer service. Rick takes care of us so nicely and has for several years. Love the video from the mechanic. Classy touch. More

by Chris1stnoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
Nov 22, 2024 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 19, 2024

For most of my car-buying life I have disliked dealing with car dealer salesman....to the point that I didn't buy a car. My experience with K'Lee Gordon was transformational! She was informative ,interact More

by cvernprof36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K'Lee Gordon
Nov 21, 2024 -

Tustin Lexus responded

Hi, we truly appreciate your honest feedback. Please reach out to us at (714) 368-3200 so we may identify ways to improve your experience.

November 19, 2024

This dealer sales representitives are all kind, Quick and profesional. They are very cooperativa with their customers. More

by Jason Kang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ou, Dave Strader, Trevor Castle, Alex Kim
Nov 21, 2024 -

Tustin Lexus responded

Hi Jason, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

Great service. Friendly team members. My car was serviced within the time stated and I was kept informed at regular intervals. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
Nov 21, 2024 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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