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Tustin Lexus
Tustin, CA
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,239 reviews
August 21, 2024
It’s nice that we’ve got a service at Tustin Lexus, we pick up our car as promised. pick up our car as promised. More
by etomsu
Employees Worked With
August 19, 2024
Thanks to Alex Mattes for the exceptional service and making my car buying experience positive. His expertise and patience were invaluable! making my car buying experience positive. His expertise and patience were invaluable! More
by carrie.c.chen
Employees Worked With
Alex Mattes, Internet Manager
August 19, 2024
Great experience at Tustin Lexus. I had a flat tire and Service Advisor Steve Rivera did an excellent job of analyzing the situation and explaining what work would be done on my Lexus I had a flat tire and Service Advisor Steve Rivera did an excellent job of analyzing the situation and explaining what work would be done on my Lexus NX while I waited at the dealership. He has very good customer service skills. More
by john.kamon
Employees Worked With
Steve Rivera (Service Dept.) 5 Stars
August 19, 2024
Quick Service as I requested a waiting period for my 5000 Mike service that was previously scheduled. Mike service that was previously scheduled. More
by henryckim
August 17, 2024
I’m so happy with the service at Tustin dealership and hopefully my next service will be better. hopefully my next service will be better. More
by Levtinh1
August 17, 2024
The service was done quickly and professionally. The service representative explained what work will be done and asked if I was going to wait for it I said yes . When the car was done I got a text m The service representative explained what work will be done and asked if I was going to wait for it I said yes . When the car was done I got a text message in the lounge area that all the work was completed and it was ready for pickup.. The quality of the work was great and very professional…Tustin Lexus is a wonderful place to Buy and get great service…I highly recommend this dealership.. More
by lbaum48
Employees Worked With
August 17, 2024
Excellent, good customer service Everyone Polite . Al courteous , very clean Knowledgeable , helpful texting where the car 🚗 s at the servicecpiunt Helpful Al courteous , very clean Knowledgeable , helpful texting where the car 🚗 s at the servicecpiunt Helpful More
by Daksha.v.patel
Employees Worked With
Dennis
