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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,239 reviews

September 02, 2024

The service is good and fast and friendly, and there is never pressure to do more work than is needed. More

by anais610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Sep 06, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

September 01, 2024

Very courteous, and very efficient Randall Clara was very clean and nice and when I received my car back extremely clean More

by Candy.Turk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Sep 06, 2024 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about Randall. Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

We arranged for a car to purchase and after settling on the price and terms we went home to clean out our trade in to return to get the car the next day. On the way they said the car had been sold but if w More

by jmaga55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K’lee Gordon, Cherie Spaccini
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Sep 05, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

excellent customer service and smooth process， plus good pricing and i will definitely come back for my new cars More

by Qiang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2024

Everyone at this dealership was very nice. Eddy helped us out and he was great and patient and very informative about cars. I recommended this dealer ship to everyone! More

by Samb10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy
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Sep 05, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

August 31, 2024

Excellent service and good communication and coordination via texts. Polite and no Pressure. Expedited service More

by fishy03.zebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Sep 06, 2024 -

Tustin Lexus responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2024

My service manager was very courteous and helpful. I felt well taken care of and will ask for him the next time. More

by Pattilou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Sep 02, 2024 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

Excellent customer service and good environment . sell person Andrew Kim is super nice a d helpful More

by susans168
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Tustin Lexus responded

Hi, we're happy you found Andrew to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

Service folks both knowledgeable and courteous. The dealership is clean and welcoming with employees seemly happy with their roles. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Aug 31, 2024 -

Tustin Lexus responded

Hi Larry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

We have had great service at Tustin Lexus, it is always friendly, prompt and efficient More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Aug 29, 2024 -

Tustin Lexus responded

Hi Cathy, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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