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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,415 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,415 reviews

February 21, 2025

Tustin Lexus provides outstanding service, offers fair pricing with no hustles. They are professional, knowledgeable, friendly and caring. More

by c.valdivia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boston and Brett
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Feb 24, 2025 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2025

Very good service; quick and nice area. Give 5 stars ⭐️ for evaluation. May come back for other services More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Tustin Lexus responded

Hello Henry, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Always friendly and efficient. Keep you informed and have a great waiting area if you decide to stay while service is performed. More

by ronmeripol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Feb 21, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Dennis was very nice, knowledgeable and helpful. He explained the process to me. Would definitely like to work with him next service visit More

by denisepellegrini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Feb 21, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Lovely,clean, courteous, timely, thoughtful, helpful, caring, caring prompt, friendly, would go there again. Definitely. More

by Mermaid 5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis and Ryan
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Feb 21, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

February 19, 2025

I have purchased 2 automobiles from Tustin Lexus and have been a client since 1999. I have always been pleased with the service. Now my server representative, Dennis, continues to offer great service. Thank More

by Carolinecochran1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Currently I do not know the managers.
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Feb 21, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

You can feel that they care about you just like they care about their business. More

by flily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tsai, Greg Walson
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Feb 21, 2025 -

Tustin Lexus responded

Hello Flily, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Super helpful, and welcoming. I had a pleasant experience purchasing my new vehicle. Brett provided excellent customer service! More

by rishb27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Moore
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Feb 21, 2025 -

Tustin Lexus responded

We're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Thank you again for the great review!

February 18, 2025

He is not pushy and knowledgeable about the cars He is professional doing business with us More

by mercado4f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with Ray,Jaime,finance guy
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Feb 18, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 16, 2025

From the purchase to the service - we love this dealership! Our new favorite service rep is Steve. Great experience every time! More

by mmartindale2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Tustin Lexus responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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