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Tustin Lexus
Tustin, CA
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,239 reviews
September 12, 2024
Excellent customer service! We purchased a new 2025 Lexus NX 350h and love it! Guillermo was especially helpful and professional and even spent time helping us set up the App We purchased a new 2025 Lexus NX 350h and love it! Guillermo was especially helpful and professional and even spent time helping us set up the Apple Car Play and followed-up with us the next day to make sure we were happy. I highly recommend this location! More
by Cynthia Eckstine
Employees Worked With
Guillermo (sales)
September 05, 2024
Great customer service by everyone that helped to answer my questions but the best was Dennis! He was friendly, knowledgeable, and didnt hesitate to help us with quick, fast and professional service! Thank my questions but the best was Dennis! He was friendly, knowledgeable, and didnt hesitate to help us with quick, fast and professional service! Thanks Dennis! 5* More
by LittleTiger
Employees Worked With
Dennis Tustin Lexus
September 05, 2024
Derek KINCEBACH and his service always provide me with exceptional customer service each and every time I visit Tustin Lexus. Kudos to Derek and his TEAM!!! exceptional customer service each and every time I visit Tustin Lexus. Kudos to Derek and his TEAM!!! More
by rfred333
September 04, 2024
Sales person Alex Mattes was amazing from start to finish. He was professional, answered my questions through texts or calls in a very timely manner, went above and beyond when I asked for pictures of finish. He was professional, answered my questions through texts or calls in a very timely manner, went above and beyond when I asked for pictures of the vehicle as he got all the angles and the interior, and had me driving in a brand new car in no time. I was in disbelief to know he's only been in sales for 4-5 months. Please recognize this employee for doing an outstanding job, his peer Savannah for doing a great job as well during the day he was off, and know I've already been speaking great things about Tustin Lexus and Alex. More
by Rich S
Employees Worked With
Alex Mattes
September 03, 2024
Great customer service, cleanliness, acknowledged, friendly, will continue the service at this location, and refer family friendly, will continue the service at this location, and refer family More
by Tt
