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Tustin Lexus
Tustin, CA
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,239 reviews
September 28, 2024
We were able to view a selection of cars without pressure. Our experience was smooth and the employees were pleasant. Our salesperson Jonathan was great! pressure. Our experience was smooth and the employees were pleasant. Our salesperson Jonathan was great! More
by Dan57
Employees Worked With
Salesperson Jonathan
September 28, 2024
Tatiana was amazing. Low stress not pushy. Made the whole transaction easy and pleasant. Patrick did all the financing stuff and he was also amazing. Low stress not pushy. Made the whole transaction easy and pleasant. Patrick did all the financing stuff and he was also amazing. More
by Michele H
Employees Worked With
Tatiana Hussan and Patrick
September 27, 2024
Jonathan and Patrick provided great service and with clarity. Would definitely recommend returning to this location to purchase another Lexus in the future. clarity. Would definitely recommend returning to this location to purchase another Lexus in the future. More
by JT
Employees Worked With
Jonathan Yiao, Patrick
September 26, 2024
An overall wonderful experience! Our salesperson G Gonzalez was great I received the trad3 amount I wanted and was able to drive out with my new Lexus Hybrid. Our salesperson G Gonzalez was great I received the trad3 amount I wanted and was able to drive out with my new Lexus Hybrid. More
by lynn
Employees Worked With
Guillermo gonzalez
September 26, 2024
Had an amazing first experience at Tustin Lexus. My service advisor, Jorge Buenrostro, was professional, attentive, and transparent throughout the entire process. I will definitely keep coming back My service advisor, Jorge Buenrostro, was professional, attentive, and transparent throughout the entire process. I will definitely keep coming back to Tustin Lexus for all my service needs! More
by MarcosG
Employees Worked With
Jorge Buenrostro
September 25, 2024
Tustin Lexus has fantastic service. They are very professional, communication is stellar and the service is fast. They are very professional, communication is stellar and the service is fast. More
by Purseanneshoes
September 25, 2024
I like this dealership. My experience on Monday was not great. Seems like they overbooked in the service department. I had to wait about 30 minutes to get my car in for s My experience on Monday was not great. Seems like they overbooked in the service department. I had to wait about 30 minutes to get my car in for service. Steve was very helpful and got me a loaner car so that I could pick up my car on Tuesday. Steve was very kind and apologetic about the wait. More
by jeanninewilliams
Employees Worked With
Steve Rivera
September 25, 2024
We started the process from the Lexus. com Web site, which led us to this dealership. Their new buying online process had a few kinks in it, which was a little frustrating. The Sales Manage com Web site, which led us to this dealership. Their new buying online process had a few kinks in it, which was a little frustrating. The Sales Manager, Collin, stepped in, and was fantastic in helping out with correcting all the issues and making the remaining process smooth, painless and enjoyable. The Finance Manager, Paymon, was also fantastic, helpful and professional. He made the financial and final steps of the process absolutely smooth and worry-free. I highly recommend this dealership. More
by treknvw
Employees Worked With
Collin and Paymon
