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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,239 reviews

December 04, 2024

Nick N in service exceptional and personable professional. Thank you very much the only place I’ll go More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick n
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Dec 05, 2024 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We hope you have a great day!

December 04, 2024

The sales team, Rome and Colin were very helpful and helped us find an option that worked for us! More

by Jallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rome and Collin
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Dec 05, 2024 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 04, 2024

i had a great experience with Brett and this dealership for the wonderful service they provided me! Brett made sure I was always taken care of and got me a great deal on one of their sedans! I felt like he More

by xvimango
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett, Greg
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Dec 06, 2024 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Brett here at Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

The salesperson is very welcoming not like the other lexus deaership and willing to make the deal. More

by Jun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie
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Dec 20, 2024 -

Tustin Lexus responded

Hi Jun, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

The staffs are very nice and very friendly good service giving customers a lot of information More

by Hung Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

1. He dealer did not offer the Costco Auto Program discount per contract with Costco for model NX 350h. Reason for not fulfilling the deal: low inventory (if we didn't want to buy at regular price, More

by Vince Vo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Lawson
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December 02, 2024

My Salesman Rome was amazing! He was very patient while I bought my first brand new car. Great experience More

by Sandsmailbox
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rome Azar. Gilbert Corral
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Dec 13, 2024 -

Tustin Lexus responded

Thank you for your 5-star review!

December 02, 2024

I received a great customer service but took time (almost half day) to purchase a new car😅 More

by Yukis20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Nawabi
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Dec 03, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 01, 2024

Easy to make the appointment and quick check in once I arrived. Clean waiting area and friendly service. More

by Isumrgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
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Dec 02, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2024

Everyone was kind and helpful. It was very busy but still taken care of in a timely manner More

by Hunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Tustin Lexus responded

Hello Hunter, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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