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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,377 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,377 reviews

April 01, 2025

Dennis from service was great as always. He always gives me above and beyond service. More

by adelrosario08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis from service.
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April 01, 2025

Great experience dealing with Tim in sales and Patrick in finance. Best price and support. Seamless trade in with my prior Lexus. Matched another offer, no hassles. Faster & better experience than another la More

by sedonalar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Patrick.
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March 31, 2025

They took care of me ,made me feel right at home. Management, service writer,it was a very good experience. Thanks to everyone. More

by derrickshepherd234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 30, 2025

Derek my service advisor was great, so was the foreman Jeff. Both explained the problem in details More

by Leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek K and Jeff
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Apr 01, 2025 -

Tustin Lexus responded

Hello Leonard, thank you for your kind review; we are happy to pass along your comments to Derek and Jeff here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2025

Prompt and cooperative agent. The cost is more on the high side. Loaning the car was very supportive. Thank you all. More

by Bajis.dodin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2025

Great service. Really do a great job, always.They really care about their customers, always. More

by dr.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Mar 30, 2025 -

Tustin Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Excellent Service Department and Derek Kincebach is a top notch Service Advisor. Derek kept me posted on my service. Would definitely recommend this dealership More

by miztfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Mar 30, 2025 -

Tustin Lexus responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

I’ve been dealing with this dealership for 25 years and have been very happy with their service. More

by joantrivett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Mar 30, 2025 -

Tustin Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Fast and Easy buying experience. Sales consultant was not pushy but very helpful. Overall was a pleasant experience. More

by Drbbaer45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Irvin
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Mar 30, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2025

My service advisor Steve was awesome along with the technician. I got feedback on issues right away and my car was finished when they said it would be. They offered a loaner as well which was neede More

by Johndcas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and my tech where an 11 out of 10.
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