TruWorth Auto - Carmel, IN

This was the first time I went to TruWorth Auto and was extremely impressed. Tom, our salesman knew his inventory well and spent a lot of time making sure I was comfortable before I bought the vehicle. T extremely impressed. Tom, our salesman knew his inventory well and spent a lot of time making sure I was comfortable before I bought the vehicle. TruWorth beat out the competition in three big ways: 1) vehicle mileage, 2) vehicle upgrades, and 3) vehicle price. I spent lots of time shopping, but no other team came close to offering me what I wanted in a used vehicle. xxxxxxto the whole team for working with me and helping me find the right SUV for me! More

I have given this dealership a rating of "Great" because we had the absolute BEST experience in our experience with car dealers. We had a 2011 Mazda CX-9 that was coming due on the lease. W "Great" because we had the absolute BEST experience in our experience with car dealers. We had a 2011 Mazda CX-9 that was coming due on the lease. We had already purchased a new vehicle and weren't sure of what to do with the various term-end lease options. The TV commercial inspired us to check into this new "Share Program." Low & behold - less than 6 weeks later we have received a check in the mail for $1,614.80. My wife's father is getting ready to get a new car and her mother will be ready soon. We will not only recommend TruWorth Auto in Indianapolis to them - but to everyone we come in contact with who is looking for a car dealer experience that will leave them feeling refreshed, treated honestly & fairly, and with a regained sense of respect for the entire car buying-selling experience. We will absolutely go to TruWorth Auto as our 1st choice with every auto transaction in our future! More

I SOLD MY 2006 SONATA GLS/LX AND RECIEVED MUCH MORE THAN I EXPECTED THROUGH THE SHARE PROGRAM,THERE WAS NO COMLICATIONS JUST A STRAIGHT FORWARD TRANSACTION AND A PROMISE DELIVERED.I WAS TOTALLY SATISFIED AN I EXPECTED THROUGH THE SHARE PROGRAM,THERE WAS NO COMLICATIONS JUST A STRAIGHT FORWARD TRANSACTION AND A PROMISE DELIVERED.I WAS TOTALLY SATISFIED AND FAR BEYOND MY EXPECTATIONS IN CAR DEALINGS.I CERTANLY WOULD RECOMMEND TRU WORTH TO ANY OF MY FRIENDS OR ASSOCIATES IF THEY WERE IN THE MARKET FOR SELLING OR BUYING AN AUTO. More

Big Mike was extremely patient with me since I came in with a list of 7 different vehicles that interested me. We test drove the Ford Escape, Kia Sorento, and Kia Soul and I am so EXTREMELY happy that I with a list of 7 different vehicles that interested me. We test drove the Ford Escape, Kia Sorento, and Kia Soul and I am so EXTREMELY happy that I went with the Kia Soul!!! It is a fun car to drive and has everything that I wanted (great fuel efficiency, fold down back seats, bluetooth, remote starter). It was so simple, easy, and pleasant and Mike was a pleasure to work with! More

My name is Larry Dean Warren. Last week I reviewed and commented on my experience with TruWorth Auto. I would like to provide an update on my situation with the dealership. I would like to retract any and commented on my experience with TruWorth Auto. I would like to provide an update on my situation with the dealership. I would like to retract any and all comments I posted on this site last week. I now know that those comments were made in haste without giving TruWorth an opportunity to respond to my concerns. I had called and e-mailed my concerns to my sales team. Unknown to me these concerns did not make it to Nick Hardwick, the general sales manager in a timely manner due to the conflicting work schedules of the sales team and Nick. Once Nick was aware of the situation with the vehicle I purchased he contacted me the same day to help resolve the issue. Nick had me bring the car to the dealership to be inspected. I was told that as I suspected that there was an issue with the drivetrain. Nick instructed the service team to order me a rental car and proceed with checking out my car. The inspection determined that the transmission would need to be replaced. In my communication with Nick on Monday (3/03/14) he informed me that the car would be repaired at no cost to me. Nick and the entire team at TruWorth have been the ultimate professionals since he got involved. They have gone above and beyond to correct the situation I experienced last week. I want to apologize to TruWorth Auto for any remarks I made in my review of their dealership last week. I sincerely believe that a lack of communication between me, the sales team and the general sales manager (Nick) is what caused this problem. I would recommend this dealer to any and all who decide to purchase a vehicle from TruWorth. More

I went to TruWorth to sell my SUV after seeing the TV commercial. I was very nervous at first, but Jenn immediately put me at ease with her friendly and helpful attitude. The decision to sell my SUV wa commercial. I was very nervous at first, but Jenn immediately put me at ease with her friendly and helpful attitude. The decision to sell my SUV was difficult for me, but the TruWorth staff made it so much easier. The whole experience was positive, and I was very happy to get over $1000 in my share check. I got the Blue Book value of my SUV, so I am satisfied with that. I would recommend TruWorth to anyone who needs to sell their car because it's faster and safer than selling it on your own. More

My experience with this dealership was fantastic from beginning to end. There was no high pressure like there is in other "traditional" dealerships. The share program for trade-ins is really nice and I beginning to end. There was no high pressure like there is in other "traditional" dealerships. The share program for trade-ins is really nice and I received a check in the mail for my portion of the sale. I would recommend this dealership over any other because of their efficiency, friendliness, and prices. More

They lied about car's issues and refused to reduce price then the car ended up having even more issues than originally known and I drove over 100 miles to get this car. No floor mats no spare key price then the car ended up having even more issues than originally known and I drove over 100 miles to get this car. No floor mats no spare key More

I went to Truworth after hearing how nice, professional, and honest the were. I was a bit skeptical but I was greeted fairly quickly by Chris. He was SO nice. Not salesman nice, but genuinely. I was shocked and honest the were. I was a bit skeptical but I was greeted fairly quickly by Chris. He was SO nice. Not salesman nice, but genuinely. I was shocked when I told him what I was looking for as well as how hard his general sales manager, Nick, worked to get me the best deal possible through a few different financing companies. I loved my car but hated the cosigner, and while I also loved the cars that were shown to me, they were just barely above my price range. Nick understood that my main wish was to get my current cosigner away from my car and my life in general, as she lives in NY. He came up with the idea to basically buy my car from me at the price I owe and sell it back! I am now paying LESS monthly, my loan is through a better company, and I got to keep the car that I know and love. There was a $300 charge but it was rolled in along with sales tax. All they made off of me personally was that $300, but for the 6 hours we spent on this, it was 100% worth it! I will never say a single bad thing about this place! I even got some great entertainment from one of the buyers (employee who buys cars from customers) there who was singing a short tune every now and then. This was such a great experience, truly. I will ALWAYS recommend this dealership. More

This was a great experience from the beginning. Chip is amazing financial expert and helped my fiance and I to finally get a second car. I would totally recommend this car dealership to people who are look amazing financial expert and helped my fiance and I to finally get a second car. I would totally recommend this car dealership to people who are looking for a second car, they helped so much!! More