TruWorth Auto - Carmel, IN

awesome experience I was in a rental car for two weeks, my friend told me to go to TruWorth and they really helped me. Not pushy, not trying to upsell. I was so impres I was in a rental car for two weeks, my friend told me to go to TruWorth and they really helped me. Not pushy, not trying to upsell. I was so impressed with the professionalism, service and laid-back atmosphere. I am so happy with the vehicle I purchased, I recommend TruWorth to anyone looking for a great car. More

Steven S. is who you want to work with Ask for Steven S. He was extremely helpful and made things clear and concise. You could tell he was being genuine and upfront. Definitely would rec Ask for Steven S. He was extremely helpful and made things clear and concise. You could tell he was being genuine and upfront. Definitely would recommend this place to anyone looking to buy or sell a vehicle. More

awesome service Very patient, honest and willing to put me in a vehicle of choice within means and at more than reasonable price. Very professional service and overal Very patient, honest and willing to put me in a vehicle of choice within means and at more than reasonable price. Very professional service and overall satisfaction thanks to the staff. More

Great customer service! Great price! I highly recommend TruWorth auto to anyone looking for a great car buying experience. I called just before closing and they said to come on in. I foun I highly recommend TruWorth auto to anyone looking for a great car buying experience. I called just before closing and they said to come on in. I found just the car I was looking for for a great price. They offered great financing. The paperwork took about 40 minutes. I left happy in my new purchase. John More

Excellent service If you are looking for a dealership that will try their absolute best to get you the car of your liking then truworth auto is your place! Ask for Big If you are looking for a dealership that will try their absolute best to get you the car of your liking then truworth auto is your place! Ask for Big Mike and chip, they are the best! More

Mike P went above and beyond for us. I started working with Mike Pautsch through the instance chat and every step after that, he was a true professional. We arrived knowing our trade was I started working with Mike Pautsch through the instance chat and every step after that, he was a true professional. We arrived knowing our trade was not worth much but when the appraisal showed up it was lower than expected and we gave up on the deal. Mike didn't give up on us, and worked the numbers out so we could purchase the car. We appreciate the way you worked with us and we will look him up again for our next purchase. More

best place you can go I was looking for the perfect Mini Cooper of my dreams. They not only had it, but they sold it for an excellent price. The gentleman who helped me, Mi I was looking for the perfect Mini Cooper of my dreams. They not only had it, but they sold it for an excellent price. The gentleman who helped me, Mike, was very helpful. He made sure I knew all the facts about the car I was buying. He also took the time to explain everything to me and made sure I understood it all even though it was way after the time he was supposed to leave. I would highly recommend them to anyone who is looking for a car. More

Horrible dealer!! Don't trust them!!!! Any of them! I was working with 2 sales people who both promised a certain dollar amount for a trade until deal was about to be f Don't trust them!!!! Any of them! I was working with 2 sales people who both promised a certain dollar amount for a trade until deal was about to be finalized them they offered me $ 3,000 less. I drove 3.5 hrs from Chicago only to find out this dealership is a bunch of liars! More

I am a first time car buyer and I plan on returning :D! For awhile my fiancé and I were having discussions of buying another vehicle and realized that trading in our old one was the only way we could achi For awhile my fiancé and I were having discussions of buying another vehicle and realized that trading in our old one was the only way we could achieve this goal. For one full week, I was in constant contact with Michael P “Big Mike” through e-mail. I told him the issues we were having, our needs and wants, and our financial situation. I gave him a list of a few vehicles we were interested. When the day came we were warmly greeted by the staff and Michael had perfect memory of everything I had e-mailed him about. He sat my fiancé, mother, and I at a table and offered us any food or drink. Afterwards he helped to fill my mother as a co-applicant (which was discussed in the e-mail). Once finished he told us that a man named Chip would be working on financing to find an eligible loan and the first vehicle they were going to try for was a 2010 Honda Insight EX Hybrid (a car that was on my list). After quite awhile of waiting they came up and told us we weren't eligible with our bad credit history (already known) and they were going to try for a 2008 Toyota Yaris. I was slightly discouraged as I began to believe that we were going to end up getting offered a vehicle to test drive and end up having to still put money down. We waited a bit longer and Michael finally came up to us and said they had found a car they believed to be perfect for our budget plans. The 2010 Mercury Milan Hybrid. I tried to hide it, but I was super excited as the vehicle was a hybrid, in great shape, a lovely luxury vehicle, and a USSNews ranking of 4 ½ stars out of 5 for reliability. We told him we would love to test drive it and he had it outside waiting for us. He said that he wasn't going to come with us and we were free to take as much time as we needed and to go out for lunch since we had been there for so long. After probably 15-30 minutes of stress testing the vehicle, we had fallen in love with it. We drove back to the dealer and asked him the many MANY questions we had in regards to the Hybrid maintenance, gas, etc. He called someone over who answered all of the questions we had. After much deliberation we decided to get it. We waited a bit longer while they tried to find the best financing and told us the best they could do. Since I was having to trade in my 2001 Hyundai Accent GS that was worth 300-400 and the “down payment” for the Milan was 500, they said they would be fine valuing the Hyundai as 500. The Milan was found to have only one key as it was electronic, but Mike had given us his business card with a Ford company that could help us with the Key less Pad entry code and the best way to obtain an additional key for our vehicle and when my phone was dying when I was finding contacts to add as a reference he had even went to grab a charger so I could continue to use my phone. I can’t express how happy I am to have a reliable vehicle for a future family. Thank you Thank you Thank you. I’m sure I missed many additional perks at this dealership but I felt like just an equal customer as someone buying a brand new car! Pros: Exceptional customer service, all questions answered, never once pressured, Calm surrounding, car choices Cons: Wait time (But this is completely understandable) Result: HIGHLY recommend anyone to come here to buy a vehicle especially if you’re a first time buyer! More