TruWorth Auto - Carmel, IN

AWESOME Experience Mike was very very great from the very beginning of this grueling process. He treated my wife and I like family and that in itself was something you d Mike was very very great from the very beginning of this grueling process. He treated my wife and I like family and that in itself was something you don't hear much from a car dealership. Mike wasn't a salesman he was a customer service guru couldn't have asked for anything better. Chip was also very good in what he does and put it all together for us when no one else could and that means the world to my wife and I. Definitely will recommend and in a couple of years will look to buy from them again. Call Mike and he will work hard for you!!! More

Refreshing take on the car sales industry I had a great experience working with Jim Bradburn. He was helpful and patient as I was considering what I was looking for. Their entire team is ext I had a great experience working with Jim Bradburn. He was helpful and patient as I was considering what I was looking for. Their entire team is extremely friendly and helpful. More

Amazing and quick service!!! VERY HAPPY CUSTOMER!!!!! Very late review, but I purchased a vehicle from Truworth last September. I did the online credit check the night before and when I came the next day, Very late review, but I purchased a vehicle from Truworth last September. I did the online credit check the night before and when I came the next day, CHIP was already on it! They were very friendly and easy to talk to. They were straight forward and honest. No beating around the bush, no tricks. I loved it. I wanted a 2009 Jeep, couldn't get it but Chip was determined to help me leave with a vehicle within my range and one that would fit me. He didn't look at me like she's 19, I can get over on her. End of story, I drove off the next day in a 06 Jeep :) :) Thanks Chip and Scott Holthouse. I will forever be greatful for you guys helping me purchase my first car. It's running great! My mom bought one a couple weeks later lol she loves it! Go to TRUWORTH. TRUST ME!! :) :) More

The best value Tru Worth by far gave me the best trade in value for my ford flex! They beat their competitor over $2000. For easy to work with them as well. Thank Tru Worth by far gave me the best trade in value for my ford flex! They beat their competitor over $2000. For easy to work with them as well. Thank you More

First-Time Buyer Experience I was in an interesting situation when I happened upon TruWorth Auto. I hadn't planned on buying a vehicle for a few more months as I am relocating to I was in an interesting situation when I happened upon TruWorth Auto. I hadn't planned on buying a vehicle for a few more months as I am relocating to Alaska from Indiana. I had thought I would just sell my vehicle and buy out there and thus hadn't done much research. When my vehicle died on me a month and a half before my move I had to change my plans and start looking. We stumbled upon TruWorth to browse and were met by salesman Casey Niles in the parking lot. I was always told to not share everything as salesmen are always out to get you so with that, didn't share much initially. My fears were eased very quickly as Casey told us that this was a 'different kind of dealer'. And boy, are they! They not only tell you that, they definitely back-up that statement and show you! They don't work on commission and they do want to help in whatever way possible to ensure that you get the right vehicle and that shows from the very first meeting. Long story short, our initial browsing turned into a consulation that went through their inventory and we discussed what I needed. Moving to Alaska, obviously meant that I needed to have a few more things that weren't necessarily standard here in IN. Casey pulled-in another salesman--Nick Hardwick and he added to the very high-level of customer service that we had already been receiving. We were able to work together to find a vehicle that met my needs as well as they were able to guide me to items that I didn't even think about (engine block heater, vehicle that would work with lots of snow, ice, rough terrain, etc). Being a first-time buyer I was very nervous about what I could afford as well. That ended-up not being an issue at all. They both again, guided me through the information and made the entire process incredibly easy. Also, with my current vehicle being inoperable they pushed the process through quickly and we were not only able to get my vehicle up to the dealer for a trade-in, but they were able to get the new vehicle ready in a very short amount of time--that included not only the very thorough inspection process but also installing the engine-block heater and new tires. Not to mention it was over a Holiday and they provided again a high level of customer service to ensure that all my needs were met. I would highly recommend this dealer to anyone--first time buyer, or otherwise. Even if they don't make the sale the way they go above and beyond is amazing! I am VERY happy with my purchase and got a great vehicle and feel very comfortable making this cross-crountry trip and driving this all around the 'Last Frontier'. Please go and visit for yourself! If you are unsure, look at their inventory online first and you will see that the vehicles alone are worth a visit. Once you get to meet their highly-qualified salespeople as well you will not want to work with anyone else! More

Very smooth deal We like the business model of this dealership. No extra fees in the deal. Staff and managers very friendly. They fix small issues in the car. Mr. Nile We like the business model of this dealership. No extra fees in the deal. Staff and managers very friendly. They fix small issues in the car. Mr. Niles was very helpful and proactive. We highly recommend this autodealer. More

Quick effective and understanding The sales rep listened to what we required in a vehicle and found us the perfect vehicle at the right price. He then made it available, quick, and The sales rep listened to what we required in a vehicle and found us the perfect vehicle at the right price. He then made it available, quick, and efficient. More

Great Service Excellent sales staff, everyone was very friendly. I got to test drive 2 cars that I had been very interested in, unfortunately didn't work out. Howev Excellent sales staff, everyone was very friendly. I got to test drive 2 cars that I had been very interested in, unfortunately didn't work out. However we found a car that worked even better. I would definitely recommend TruWorth. More

great sale, nice staff. The dealership had a perfect deal for a vehicle that met our needs. The price is straightforward, with no hidden fees. The had some issues, check engi The dealership had a perfect deal for a vehicle that met our needs. The price is straightforward, with no hidden fees. The had some issues, check engine and faulty misfire. However, they did fix the check engine light. The service guys were nice, but took almosr four days to diagnose and fix the problem. I am afraid to have them look at it because of the length of time. I know that there is no warranty but a vehicle should last the trip home. Unfortunatley, i feel that it might have more isues later in the next few months. Good experience, just buying something used with no idea what will happen is nerve-wracking. More

Total Satisfaction I had been looking at the 2011 Avalanche on line and new it was the truck for me. I did an online credit check, spoke a few time with salesman Mike Pa I had been looking at the 2011 Avalanche on line and new it was the truck for me. I did an online credit check, spoke a few time with salesman Mike Pautsch and 5 hours later was driving the Avalanche home. Mr. Pautsch even delivered the truck to me and took my trade in back with him as I was tied up at work all day. The process was seem less and the customer service was second to none. This is the 2nd car my wife and I have purchased from TruWorth Auto and it won't be our last. Thank you all for the great experience and we will see you when it is time for our next automobile. More