TruWorth Auto - Carmel, IN

Purchased my car from internet- out of state I was nervous buying a car from a dealer out of state that I knew nothing about. I contacted TruWorth Auto via the internet about a car I was looking I was nervous buying a car from a dealer out of state that I knew nothing about. I contacted TruWorth Auto via the internet about a car I was looking for a long time. Robert LaSalle got back with me, and I felt at ease with the transaction. I made several phone calls to him, asking questions, and for additional pictures, and he always came through. I felt so comfortable that I bought a one way plane ticket from Minnesota( Robert picked me up at the airport-nice touch). When I saw the car I was not disappointed. It was everything Robert said it was(honesty is everything). In a very short time I was driving my dream car back to Minnesota with a big smile on my face! Thanks Robert and Nick More

Traverse Baby!! When our daughter totaled her car earlier in the week, we were worried about how she would get around with her young son. On Wednesday, we discussed g When our daughter totaled her car earlier in the week, we were worried about how she would get around with her young son. On Wednesday, we discussed getting me a new car and giving her our old one until she could afford something better. I went online and found my Traverse and TruWorth. I filled out the request for more information that night and the next morning Casey called me. A few hours later, all of the approvals were done and he called to ask me when I wanted to pick up my car. We went after work and when we got there, the car was up front, already detailed and ready to go. Casey was very amicable and within minutes we were out for a test drive. He answered all of my husband's questions, didn't panic when I did a couple break checks and curve tests, and talked with us about our grandchildren and his child. When we got back, we went inside where we were greeted by the entire staff and placed in a very comfortable room to sign paperwork. We spent a total of an hour and 15 minutes, including the test drive, at TruWorth and then we were on our way home with our 2012 Traverse. Everything was smooth and easy and changed our opinion about car buying. We will definitely be back when we or our kids are ready to purchase a newer vehicle. Thanks Casey! You made our day! More

Easy and Rewarding! Walked in with my 2012 Jeep Liberty and left within an hour with more than I expected and more to come with the shares program! Walked in with my 2012 Jeep Liberty and left within an hour with more than I expected and more to come with the shares program! More

I went to look at a used camaro convertible I found the car I was interested in and asked for more information on a Sunday evening. Mike Pautsch responded almost immediately and offered his pers I found the car I was interested in and asked for more information on a Sunday evening. Mike Pautsch responded almost immediately and offered his personal cell phone number if I wanted to discuss this car outside of business hours. When I arrived at the dealership I was greeted by Robert LaSalle who was very friendly and knowledgeable. During this whole process there was absolutely no pressure or game playing. Since I wasn't trading a vehicle Nick Hardwick the general sales manager offered to drive my vehicle home so I could take the convertible. This whole process was very comfortable and smooth. This team did an outstanding job. More

Fair and Honest Business! I went to Truworth Auto to check out a Jeep that I saw online. I ended up trading my BMW Z4 for the Jeep and received a very fair deal on both vehicle I went to Truworth Auto to check out a Jeep that I saw online. I ended up trading my BMW Z4 for the Jeep and received a very fair deal on both vehicles. I participated in their "shares" program and received another check for my trade within a month! I've purchased many cars over the years but I've never had a better experience than the one at Truworth. The staff is very professional. No cheesy gimmicks or high pressure sales here and the whole buying process only took about an hour! They even worked with me to install new tires on my Jeep and their service department was great as well. I'll definitely shop them again and recommend them to anyone I know! More

Casey Niles did an excellent job! We were impressed with his professionalism and honesty. I even recommended him to my sister! Felt he was honest and sincere. did an excellent job! We were impressed with his professionalism and honesty. I even recommended him to my sister! Felt he was honest and sincere. More

Novel idea...No pressure = relaxed customer=purchase/sale 24 hours ago we literally were just going to pick up our 10 year old truck from down the road (needed air filter and oil change). As we were heading 24 hours ago we literally were just going to pick up our 10 year old truck from down the road (needed air filter and oil change). As we were heading out we decided to buzz through TruWorth because our son and his wife had purchased a nice LandRover from them in the past year and was really pleased with their experience. Casey Niles listened to my husband and next thing we knew we were on a test drive.Then we met Nick( who was super nice and kept the atmosphere relaxed). We were given a lot of good information never feeling pressure. They also offered us a fair price and purchased our truck from us. The whole process was smooth and much less time consuming than any other vehicle purchase we have ever made. Because of their friendliness and honesty and the relaxed atmosphere we did not feel the tension that normally goes with purchasing a car. I really think the secret to their success is keeping the customer in a nonpressured ,open minded frame of mind (we had no intention of being a"customer" last night!). The icing on the cake, we did not have to stress over trying to sell or trade our 10 year old truck. They took care of that within 10 minutes thanks to Nick. Casey was so knowledgeable and friendly and Nick kept business flowing and helped finalize things quickly. What a great experience. We will definitely recommend TruWorth Auto to our friends and family and when the time comes again ,would definitely go back. Great job Casey and Nick! Thank you... I have one happy guy here! His new truck is a perfect match for us and that was as important to Casey as it was to us. More

Great dealership fast and professional This is a great dealership to buy a car! These guys were very friendly. As soon a I pulled on the lot there was a employee waiting to help. Answered a This is a great dealership to buy a car! These guys were very friendly. As soon a I pulled on the lot there was a employee waiting to help. Answered any questions I had about their cars. When I found the car I wanted, I was driving away in 40 minutes. It was a really quick process, took no time at all compared to the other dealers I've been to. Would recommend to anyone and everyone. More

Outstanding service! Tim went above and beyond the call of duty in helping us with the purchase and sale of our car! Thank you Tim for a job well done! Tim went above and beyond the call of duty in helping us with the purchase and sale of our car! Thank you Tim for a job well done! More

The perfect process with terrific results! I wanted to sell my car, but didn't want the hassle of negotiating and dealing directly with people on the phone or at my home. TruWorth took care of I wanted to sell my car, but didn't want the hassle of negotiating and dealing directly with people on the phone or at my home. TruWorth took care of everything from paying me the wholesale price, then putting it on the market and selling it at a retail price, then shared 50% of the profit between the two sales. I made money twice! The staff was exceptionally friendly and professional. I have recommended them to all of my friends and family. More