Tri State Nissan

Tri State Nissan responded

We truly regret to hear about your experience and take your concerns very seriously. This is not the level of service we aim to provide, and we understand how frustrating this situation must have been for you. Our goal is to maintain integrity and transparency in every interaction. Thank you for bringing this to our attention.

Tri State Nissan responded

Thank you for taking the time to share your experience! We’re thrilled to hear that you had a fast and seamless car-buying process. Getting you the vehicle you wanted at the right price is exactly what we strive for, and we’re glad we could make it happen. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new car, and thank you again for choosing us!

Tri State Nissan responded

Thank you so much, Peggy! We are absolutely delighted to hear that Doug made your car-buying experience such a great one! Finding the perfect vehicle for your family while staying within your price range is exactly what we strive for, and we’re thrilled that Doug delivered. Your kind words and 5-star review mean the world to us! Enjoy your new vehicle, and know that we’re always here whenever you need us. Thank you again for choosing Tri-State Nissan!

Tri State Nissan responded

Thank you so much, Trevor! We truly appreciate you taking the time to share your experience. Our team is committed to providing courteous and efficient service, and we’re thrilled to hear that everything was handled in a timely manner—including that minor fix! It’s always our goal to go above and beyond for our customers. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for trusting us—we look forward to seeing you next time!

Tri State Nissan responded

Thank you so much for sharing your experience! We’re beyond grateful that Josh and Kevin were able to step in during such a stressful situation and turn things around for you. Being stranded in a remote area is never easy, and we’re thrilled that our team could provide not just a solution but also peace of mind. It’s our goal to go above and beyond for our customers, and your kind words truly mean the world to us. We’ll be sure to pass along your praise to Josh and Kevin—they’ll be thrilled to hear it! If you ever need anything in the future, we’re here for you. Safe travels, and thank you again for trusting us!

Tri State Nissan responded

Thank you so much for sharing your experience! We're thrilled to hear that James Davis and Julius made the process smooth and efficient for you, especially with getting those WV tags issued on the spot. It’s great to know that your vehicle was detailed quickly and that you were in and out in no time! We truly appreciate your honest feedback about the scuff on the fender—we always aim for full transparency, and we regret that it wasn’t pointed out earlier. That being said, we’re glad it didn’t take away from your overall satisfaction with your new truck! If there’s anything we can do to make your experience even better, please don’t hesitate to reach out. Thank you again for choosing us, and we look forward to serving you in the future!

Tri State Nissan responded

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that our staff was helpful and pleasant during your visit. Keeping our waiting area comfortable and clean is just one of the many ways we strive to exceed expectations, so we’re glad you enjoyed it! We also love that you appreciated the service updates—keeping our customers informed is a top priority. We truly appreciate your support and look forward to providing you with another fantastic experience in the future. Thanks again for choosing us!

Tri State Nissan responded

Thank you for the fantastic review! We're so happy to hear that Doug made your car-buying experience smooth and efficient. At Tri-State Nissan, we pride ourselves on making sure our customers feel respected and well taken care of, and it’s great to know Doug helped make that happen for you. We appreciate your kind words and look forward to continuing to serve you in the future. If you're ever in the Winchester, VA or surrounding areas, don’t hesitate to reach out!

Tri State Nissan responded

Thank you so much for the wonderful review! We're thrilled to hear that Doug made your experience both friendly and successful. We’re proud to have team members like him who are dedicated to ensuring you get the best deal possible. Your recommendation means a lot to us, and we can’t wait to help you with any future needs. If you're in the area, don't hesitate to stop by again for a visit or service – we're always here to assist!

Tri State Nissan responded

Thank you for taking the time to share your experience! We're happy to hear that you were able to get the car you wanted at a great price. We apologize for the small hiccup with your registration and truly appreciate your patience. At Tri-State Nissan in Winchester, VA, we are committed to providing a seamless and efficient experience for our customers. Our team works hard to exceed expectations, and your feedback helps us continue to improve. As always, we prioritize integrity, innovation, and building long-term relationships with our customers. Please don't hesitate to reach out if there's anything else we can do for you. We look forward to welcoming you back for your future automotive needs!