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Tri State Nissan
Winchester, VA
1,122 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia.
As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,122 reviews
April 04, 2026
I don't think I've ever experienced a car dealership that has it so well together. has it so well together. More
by kevin.d.murphy
Verified Customer
April 01, 2026
Every time I go there the wait time is extremely long. It cost 57.00 to get a tire changed and plugged. I was told it would take 20 minutes to get it changed it was almost 2 hrs . I was quoted a price It cost 57.00 to get a tire changed and plugged. I was told it would take 20 minutes to get it changed it was almost 2 hrs . I was quoted a price of iway over $600.00 to get the small piece of metal that covers the keyhole repaired. That is insane. I have bought 4 new vehicles from Nissan. Never again. I will definitely be going back to Toyota. More
by dvansickler
Employees Worked With
March 31, 2026
She is very pleasant and very helpful. She will get the job done! She's the best! She will get the job done! She's the best! More
by t.snyder104
Employees Worked With
March 29, 2026
Took care of my issue on a Sarurday and tryed to find out why the check engine light was on but unfortunatly there was not enough time and I was not able to leave my truck. I will be bringing it back so they why the check engine light was on but unfortunatly there was not enough time and I was not able to leave my truck. I will be bringing it back so they can have more time with it. Thank you Tristate More
by lescarr3577
Employees Worked With
March 27, 2026
Always great service, Martin is the best reliable and helpful. Heads up to Todd Kerns, nice guy and also helpful and reliable. Thanks for the help and Service. helpful. Heads up to Todd Kerns, nice guy and also helpful and reliable. Thanks for the help and Service. More
by Carol
Employees Worked With
March 21, 2026
Handled my particular car deal horribly, talked down to me, and then shrugged me off once he found out I wasn't buying me, and then shrugged me off once he found out I wasn't buying More
by Bryan Smith
Employees Worked With
March 11, 2026
The customer service was Outstanding! The wait time and.area was really great! I will definitely return for service here. The wait time and.area was really great! I will definitely return for service here. More
by tz2
Employees Worked With
February 17, 2026
Excellent customer service! I appreciate the communication while the car is being worked on. Thank you. I appreciate the communication while the car is being worked on. Thank you. More
by randy.groose
Employees Worked With
February 15, 2026
The dealership is great I have bought several cars from here. The service department gets you in and out and keeps you updated on your car. here. The service department gets you in and out and keeps you updated on your car. More
by 77COX
February 12, 2026
Katharine was absolutely fantastic. Very helpful and extremely knowledgeable. She handled every question and request I had all while being very pleasant to deal with. Very helpful and extremely knowledgeable. She handled every question and request I had all while being very pleasant to deal with. More
by coyarcher
Employees Worked With
