Tracy Honda

My brother in law had contacted another local Honda internet sales person and had worked out a really great deal for me to purchase a vehicle. I knew exactly what I wanted and needed to get a new car internet sales person and had worked out a really great deal for me to purchase a vehicle. I knew exactly what I wanted and needed to get a new car right away for a new job. This dealership strung me along for an entire weekend with different stories that ran me in circles and wasted the valuable and little amount of time I had. I knew the vehicle I wanted was available at Tracy Honda so I called on my own and spoke to Gordon. When I first called I was very frusterated and I told my story to Gordon and he apologized for what I had been through. He immediately addressed the vehicle I wanted and was very very nice and professional and most importantly, genuine. Exactly what I needed at this point. I was refreshed to find that he understood the point I was at and when I told him I would be there very soon to get the car he said okay. When I pulled up the car was sitting out front which I really thought was great because it showed me that he believed me and took me seriously. He meet me with a smile and the whole rest of the deal was effortless. Gordon has a geniuine personality and I felt very comfortable and I really appreciated this experience and I will recommend to others to go to Tracy Honda and especially to see Gordon. Thank you More

We negotiated the deal over the phone. We drove from San Diego to Tracy Honda in northern California. The new car was expected, the salesman, Gordon Gooch, was most professional and accommodating,. We ca Diego to Tracy Honda in northern California. The new car was expected, the salesman, Gordon Gooch, was most professional and accommodating,. We called him as we were driving home and he readily helped us. Thank you very much. More

The experience at Tracy Honda was very pleasant and I appreciate the internet sales manager Gordon's demeanor and personal contact made the best impression for me. The only reason why this visit was not appreciate the internet sales manager Gordon's demeanor and personal contact made the best impression for me. The only reason why this visit was not a perfect score is the price but I'm content with the car and Gordon stated he tried to get off as much as he could and I appreciate him for his efforts. More

Gordon was very helpful and made my experience with Tracy Honda very pleasant and comfortable. He prepard the paper work so that I was in and out in no time. My car was ready for me to pick up when I arrived Honda very pleasant and comfortable. He prepard the paper work so that I was in and out in no time. My car was ready for me to pick up when I arrived and the window tint came out great. Overall, I was very happy with the customer service as they were very friendly with me. This is the 3rd Honda I have leased through Tracy Honda. I am obviously a satisfied customer! Thanks everyone at Tracy Honda for all your help :-) More

We specifically dealt with Gordon (the internet sales manager)over the phone, because we wanted to avoid walking into a dealership cold. We had done a significant amount of research on the model (Ridgeli manager)over the phone, because we wanted to avoid walking into a dealership cold. We had done a significant amount of research on the model (Ridgeline) prior to the call. Gordon was able to answer my questions about what was available in the state for the color that we were looking for, as well as discuss pricing. Our color wasn't available in the state except for one car in southern California. Gordon then mentioned that he had a used model with low mileage in our color. He described the car, and we were able to come to a price agreement over the phone. The next day, Russell showed us the car and provided a test drive. We found the car's condition to be as described. He helped us close the deal for the amount previously agreed to on the phone. After calling over a dozen dealers, Tracy Honda had the car that we wanted and closed the purchase for the price agreed to on the phone - and not a penny more. We found the staff to be friendly and knowledgable. We were in and out of the dealership in a minimum amount of time. Overall a very good experience. More

Sher was very informative and convinced me on buying the Honda Civic Hybrid 2007. I am concerned about our enviornment and the impact we will soon have to face. Buying this Hybrid I feel that I am more invo Honda Civic Hybrid 2007. I am concerned about our enviornment and the impact we will soon have to face. Buying this Hybrid I feel that I am more involved in a more greener future. Best thing I have ever done, and Sher helped me think it through. I love Honda products, and have bought my cars multiple times at Honda Tracy. Very helpful service. I would recomend them to anyone. Sincerely, Charles Nuqui More

i love this dealer, they have the lowest car prices in the state. if not the whole western usa. hank was our sales person and he's the best car salesman i've ever had. he listened to what i want and got m the state. if not the whole western usa. hank was our sales person and he's the best car salesman i've ever had. he listened to what i want and got me a new 2011 honda pilot. he never tried to steer me to a different car or forced me to buy something i didn't want or need. overall, this is the best car dealer i've been in years. i'll be going back here pretty soon to buy another car. thanks again Hank and tracy honda. More

We had been debating buying a car for some time now and had done some research. Nick greeted us on the lot and asked a few questions. He then lead us straight to what we were looking for. He was very frien had done some research. Nick greeted us on the lot and asked a few questions. He then lead us straight to what we were looking for. He was very friendly and answered all of our questions about the car and pricing. Nick was very patient while we discussed things before making our final decision to buy. Nick and the car care worker even stayed late so that I could drive my nice new clean car to work the next day. Thanks so much! More

Customer service as very good. Matt was very informative about the Civic I was going to purchase. The test drive was nice. Very friendly people at that dealership. I felt very comfortable with both finding about the Civic I was going to purchase. The test drive was nice. Very friendly people at that dealership. I felt very comfortable with both finding the right car I was looking for, and the process of getting a good purchase price and financing. More

Hank was an amazing car salesman! He was honest, nice, friendly, and NOT pushy. He made sure all our needs were met.I have been to many dealerships and hands down by far this was the best experience we ha friendly, and NOT pushy. He made sure all our needs were met.I have been to many dealerships and hands down by far this was the best experience we have had,Great job Honda of Tracy, I would reccomend you to everyone! More