Tracy Honda

I have been servicing my cars with Jeremy for years. He is always very friendly and professional. 5 stars + The same goes to the ladies at the cashier's office. As an ex car-salesman I would recommend this is always very friendly and professional. 5 stars + The same goes to the ladies at the cashier's office. As an ex car-salesman I would recommend this dealership to everyone. I bought my cars from Tracy Honda and it is the only place that they have ever been serviced. (I never worked for this dealership or any other in this city) More

I'M GIVING THE RATE BECAUSE HE IS A REALLY A GREAT GUY.THEY TELL ME ALL THE PROBLEM THAT I HAVE TO KNOW OF MY VAN AND ALSO THE WAY HE TALK AND APPROACH ME AND MY WIFE HE IS REALLY A NICE GUY. HE IS GUY.THEY TELL ME ALL THE PROBLEM THAT I HAVE TO KNOW OF MY VAN AND ALSO THE WAY HE TALK AND APPROACH ME AND MY WIFE HE IS REALLY A NICE GUY. HE IS VERY POLITE.I LIKE THAT GUY SO MUCH.I REALLY RECOMMEND More

My husband and I live in Modesto, CA and refuse to do service at Modesto Honda. So we drove all the way to Tracy to the Honda dealership because we heard of their great customer service. We were looking service at Modesto Honda. So we drove all the way to Tracy to the Honda dealership because we heard of their great customer service. We were looking for a new SUV to suit our growing family. We wandered around the lot and found exactly what we were looking for. Within an hour of arriving, we were in the process of signing papers for a new car. We would like to recognize James Munson for his exceptional customer service and honesty. The poor reputation of a "car salesman" was obviously given to someone who did NOT work at Tracy Honda. The entire team is so wonderful and inviting and we will be happy to spread the word of our experience. Thank you Tracy Honda for making our car-buying experience an easy one. :) More

Thanks Hank for the hard work to get me the best deal! Although i did not choose the Honda, but Mazda, this has nothing to do with the Service from Hank. This decision was a car comparison and cost choice Although i did not choose the Honda, but Mazda, this has nothing to do with the Service from Hank. This decision was a car comparison and cost choice. Will recommend anyboody interested in a Honda to work with Hank.Bas More

My car battery died. I was able to charge it and bring it in. I called ahead and they were ready for me. I had my daughter with me so I couldn't stay long. They replaced my battery within 45 minutes. They ha in. I called ahead and they were ready for me. I had my daughter with me so I couldn't stay long. They replaced my battery within 45 minutes. They had a bunch of snacks there which helped since it was almost lunch time. The complimentary hot cocoa and fruit were a big hit with my daughter. The separate toy room kept my daughter occupied. It ended up being a very pleasant experience. Michael took very good care of us. More

The sales staff at Tracy Honda was very customer focused. Even with the current state of the automobile market with the aftermath of what's going on in Japan, the staff there wasn't too pushy. They seemed Even with the current state of the automobile market with the aftermath of what's going on in Japan, the staff there wasn't too pushy. They seemed to genuinely care about trying to find me the car that I wanted. I never felt pressured to buy or felt lured into something I wasn't interested in. They took the input of what I was looking for, and even with a very difficult to find vehicle, found me the EXACT car I wanted with the EXACT options and my number one color choice and executed a dealer trade. On top of that, they offered a fair price (I wish I could have gotten it lower, of course) considering the market status. I would definitely recommend this dealer to anyone in the area looking for a new Honda. When I bring my car in for service down the line, I will definitely stop by and say hello to the folks that made the sale happen. I hope the service there is as good as it was with my last new car. More

I went in to find a part for my 2005 Odyssey. Although it appears to be a part that rarely fails, since they haven't needed to order many in the past, Dan was able to find it quickly on the computer. I'v it appears to be a part that rarely fails, since they haven't needed to order many in the past, Dan was able to find it quickly on the computer. I've been to other dealers in the past where the parts person had some troubles finding the correct parts. This was not the case with Dan at Tracy Honda. The dealership didn't have it in stock (see rarely ordered above). Dan was able to tell me how long it would take to arrive based on where the part was coming from. The service was quick, efficient & friendly. I have great confidence in recommending Dan @ Tracy Honda to my friends for any parts issues they may have. More

Dealing with Matt Chapman and the staff at Tracy Honda was a great experience. Everyone was courteous and friendly and the whole transaction was so easy. Our only suggestion would be to present the was a great experience. Everyone was courteous and friendly and the whole transaction was so easy. Our only suggestion would be to present the cars in a much cleaner fashion. Our vehicle has required a lot of cleanup from us as it was not well taken care of. More

I had a great experience. I had been researching used Accords for about5 days and doing my homework on-line. I researched prices for private party sales, Craiglist, Honda dealers in the Sacramento/Rosevi Accords for about5 days and doing my homework on-line. I researched prices for private party sales, Craiglist, Honda dealers in the Sacramento/Roseville area, etc. AutoTrader was a good resource to get a feel for prices. I knew which trim level, color, and mileage I wanted and every Accord that I came across on AutoTrader that caught my eye because of the price and mileage, was a Tracy Honda vehicle. Each Tracy Honda car was consistently $2,000- $3,000 cheaper than the other dealers, so I decided to go to their Website. They had 30+ used Accords on their website compared to other dealers who only had about 10-11 vehicles. I contacted their Internet sales dept and spoke with Hank to get more info on the cars they had. Since there were multiple cars I was interested in, I made the drive from Sacramento. Hank was there when I arrived and showed me many different vehicles. I went there not expecting them to budge on the advertised price because it was already so low, and I was right. Hank explained the process of how they get their previously owned vehicles and explained the different models and the difference between a Honda Certified vehicle and one that is not certified. Most importantly, he explained to me how the warranty works on a Certified Honda. I was already approved from my credit union and the whole process was easy and comfortable. I purchased the car and love it. Thanks Hank! More

We had been researching used 2009 Honda Pilots for a while, so we knew what we wanted and what the prices were. We contacted Hank over the online inventory and set up an appointment to meet him and see while, so we knew what we wanted and what the prices were. We contacted Hank over the online inventory and set up an appointment to meet him and see some cars. He was an excellent salesman, very personable, attentive, and knowledgable. I was dreading this experience, but he made it a breeze. Thank you Hank! More