Toyota of Victoria

Excellent Service! Wow! April 14,2017 turned out to be a remarkable day for me - the day I purchased my new 2017 Camry. From the moment I walked onto the lot every sin Wow! April 14,2017 turned out to be a remarkable day for me - the day I purchased my new 2017 Camry. From the moment I walked onto the lot every single person I came in contact with greeted me and offered me water and/or coffee. The receptionist called "Lloyd" out of a meeting to assist me. I was undecided between a 4 Runner and a Camry, and I was thrilled to test drive both. Lloyd was able to answer all of my questions about both models, and I finally decided on the Camry. Lloyd started the process by having me fill out an application, assisted me in turning-in my lease car, helped me compare the advantages and disadvantages of leasing or purchasing the new vehicle, and then turned me over the "finance" person to complete the paperwork. Finally, I was helped by Mr. Gutierrez (Danny ?) who went through all of the wonderful APs and features of my new Camry. Lloyd came out several times to check on me several times, and then let me know that new car mats had been ordered and would be ready for pick-up the next morning. I drove off in my new car and, arriving at my house and checking out the car, noticed a small scratch on the driver's door. I immediately called Lloyd and he said not to worry, they would take care of the scratch the following week. I am thrilled by the care I received at Toyota of Victoria. I drove in at 9:00 AM and left with my new car (spotless and with a full tank of gas) at 12:30 PM. More

Excellent Customer Service My vehicle needed repair and the customer service department was wonderful. I was greeted by Harold and he kept me informed throughout the process. My vehicle needed repair and the customer service department was wonderful. I was greeted by Harold and he kept me informed throughout the process. I am very pleased with the repairs that were made on my vehicle. I thought everyone was very friendly and helpful! More

The people there are so helpful and friendly! I love it! I wanted a Toyota to start with and I seen there as online and I talked with them and I went all the way from Rockport to Victoria but, it was so wort I wanted a Toyota to start with and I seen there as online and I talked with them and I went all the way from Rockport to Victoria but, it was so worth it. There are friendly and very helpful and they try there hardest to help people to get what they want. I love Toyota of Victoria! Thank you again Toyota! I will buy my vehicle's there from now on. More

Routine car service This was my first visit to Toyota of Victoria and I was very pleased with the service. I was there for routine oil change and tire rotation and ended This was my first visit to Toyota of Victoria and I was very pleased with the service. I was there for routine oil change and tire rotation and ended up with a battery but very glad that Harold called this to my attention before I was stranded with a dead battery. I will return to Toyota of Victoria! More

Super service with a smile ! I have always been treated well at the dealership. They have coffee and cookies waiting for me ! 😄 Along with the great service, is the handshake ! I have always been treated well at the dealership. They have coffee and cookies waiting for me ! 😄 Along with the great service, is the handshake ! More

Good service department The service staff were very helpful. Each time I have a problem the staff appropriately guide me through the available decisions and don't try to sel The service staff were very helpful. Each time I have a problem the staff appropriately guide me through the available decisions and don't try to sell me unnecessary parts or procedures. More

Excellent Service From arrival, where greeting was immediate, to service, with regular update from service associate, to check out, where any questions or concerns were From arrival, where greeting was immediate, to service, with regular update from service associate, to check out, where any questions or concerns were answered, Toyota of Victoria has always offered up great customer service. More

Great Experience We knew what we wanted and they got exactly that for us at a fair price. They were very friendly, efficient and sincere throughout our transactions. We knew what we wanted and they got exactly that for us at a fair price. They were very friendly, efficient and sincere throughout our transactions. More

Thank you Toyota of Victoria Thank you , The Toyota team were ( A+ plus ) in my books from the first call through the entire process with everyone I spoke with and met. My ex Thank you , The Toyota team were ( A+ plus ) in my books from the first call through the entire process with everyone I spoke with and met. My experience with the Toyota Team was a positive professional and pleasant experience with them all. It's nice experiencing Dignity and Integrity. Respect, good humor and genuine care. Thank you to everyone who helped me. I sure do appreciate it. More

Great service Service personnel friendly, knowledgeable and efficient. Waiting time was a minimum. Service personnel explained what they did in terms that were und Service personnel friendly, knowledgeable and efficient. Waiting time was a minimum. Service personnel explained what they did in terms that were understandable. Will continue using Toyota's service department. More