Toyota of Victoria
Victoria, TX
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75 Reviews of Toyota of Victoria
Good price—attractive financing—professionally staffed The Land Cruiser received the best marks in a Consumer Reports article. I went to Toyota of Victoria to get more familiar. The salesperson spent 2 ho The Land Cruiser received the best marks in a Consumer Reports article. I went to Toyota of Victoria to get more familiar. The salesperson spent 2 hours showing me the features and the finance team found terrific terms. All my questions were answered with total transparency. I got a great car, at the right price, with an affordable payment, from the professional staff at Toyota of Victoria. I’m very pleased More
Amazing Car Experince w/ Danny & Nigel Top of the line team. Danny and Nigel took great care of me. Honest good sales and finance men. They did everything in their power to ensure my family Top of the line team. Danny and Nigel took great care of me. Honest good sales and finance men. They did everything in their power to ensure my family and I were happy. I got an amazing car with a fantastic price. Service quality is 5 Stars! More
FAST AND EASY! SALES AND FINANCE WAS A GREAT EXPERIENCE. CLAYTON AND NIGEL FOUND US A REALLY GOOD DEAL! EXCELLENT CUSTOMER SERVICE AND I LOVE MY TOYOTA CAMRY! SALES AND FINANCE WAS A GREAT EXPERIENCE. CLAYTON AND NIGEL FOUND US A REALLY GOOD DEAL! EXCELLENT CUSTOMER SERVICE AND I LOVE MY TOYOTA CAMRY! More
No Transparency, bad communication, lies, STAY AWAY! I inquired on an in-stock vehicle via phone. I was an out of state buyer and was going to fly to TX or have the car shipped. Pricing was verbally conf I inquired on an in-stock vehicle via phone. I was an out of state buyer and was going to fly to TX or have the car shipped. Pricing was verbally confirmed over the phone and we agreed on the deal. The first time I spoke with the Finance Manager Nigel, he said to get the agreed upon price I would HAVE to finance with them, that was never told to me in the beginning and I wanted to use my credit union, regardless I wanted the car so I reluctantly agreed. Gave all my information and completed a credit app, they ended up pulling my credit 3 times with 3 different lenders. It took them over 36 hours to respond because they are a "high volume dealer and were too busy to call me back" I finally asked to see the purchase contract after a day of not hearing anything, when they showed it to me there were $2500 in dealer add ons that was NEVER communicated to me before. I managed to negotiate down most the dealer add-ons but again. . . they were FORCING me to buy the Dealer Installed GPS Tracking (Apex Protection Plan) in order to buy the car. They stated they it could not be removed - LIES. Funny thing is Apex Protection Plan headquarters is right next door to the dealership. I wrote a long email stating that I wanted to see an update purchase contract that reflects my credit card deposit before they mailed it out to me and how they haven't been transparent in this whole process. I never heard from them again and they sold the car to someone else WHILE we were still working on the deal. Please stay away for your own good. Brandon the sales rep was nice however very inexperienced and would lie to help close the sale. Nigel would constantly blame the sales team for not being transparent and up front when. Worst buying experience ever, don't believe their lies that you need to finance with them or have to purchase the dealer add ons. More
I DO NOT RECOMMEND TO THESE PEOPLE! I came in the dealer to looking for a Van for my sister and then I made an appointment with Bryan Internet Saleman to come in the other day to do pape I came in the dealer to looking for a Van for my sister and then I made an appointment with Bryan Internet Saleman to come in the other day to do paper work. Before that day, he let me know the Van is sold. He is such a liar. So we came to check out another Van. The Sale manager Jason is horrible. He has very bad attitude look like he doesn’t need and care the customer. Over all, before you come in to this dealer, you have to think carefully. Thanks More
Great service I recently purchased a 2018 cpCamry from Marcus at Toyota in Victoria. I was pleased with the patience and honesty of the experience I had there. M I recently purchased a 2018 cpCamry from Marcus at Toyota in Victoria. I was pleased with the patience and honesty of the experience I had there. Mr. Gunn was also very helpful and I left feeling very positve and extremely happy with my experience. I will use them again in the future and would reccommend them to friends and family. Carol Kenny....happy toyota customer! More
VERY HAPPY!! After going to 3 different sales men at one business, and getting no where for a month, I went to Louis Aguilar at Toyota of Victoria and was there fo After going to 3 different sales men at one business, and getting no where for a month, I went to Louis Aguilar at Toyota of Victoria and was there for an hour and walked out with a car! I will definitely be going back for my car needs!! I even went back 2 weeks after purchasing the car because some leaves got in the AC, and they fixed it immediately with NO hassle!! More
Not Pleased Very helpful and professional when purchasing the new Rav 4 - when they put a similar vehicle on sale for $6,000 less two weeks later they were not so Very helpful and professional when purchasing the new Rav 4 - when they put a similar vehicle on sale for $6,000 less two weeks later they were not so friendly - salesman was off that day and the manager had me wait until he had time to discuss the sale with me - I gave up waiting on him after 20 minutes - would not return phone call or E-mail that I had left for contact information More
OUTSTANDING Experience VERY helpful, courteous, OUTSTANDING, HIGHLY RECOMMEND this place to shop. Mr. Danny Guitierrez was OUTSTANDING, enjoyed my shopping experience the VERY helpful, courteous, OUTSTANDING, HIGHLY RECOMMEND this place to shop. Mr. Danny Guitierrez was OUTSTANDING, enjoyed my shopping experience there. Very happy with how everything turned out. Thank you! More
Excellent Service! Wow! April 14,2017 turned out to be a remarkable day for me - the day I purchased my new 2017 Camry. From the moment I walked onto the lot every sin Wow! April 14,2017 turned out to be a remarkable day for me - the day I purchased my new 2017 Camry. From the moment I walked onto the lot every single person I came in contact with greeted me and offered me water and/or coffee. The receptionist called "Lloyd" out of a meeting to assist me. I was undecided between a 4 Runner and a Camry, and I was thrilled to test drive both. Lloyd was able to answer all of my questions about both models, and I finally decided on the Camry. Lloyd started the process by having me fill out an application, assisted me in turning-in my lease car, helped me compare the advantages and disadvantages of leasing or purchasing the new vehicle, and then turned me over the "finance" person to complete the paperwork. Finally, I was helped by Mr. Gutierrez (Danny ?) who went through all of the wonderful APs and features of my new Camry. Lloyd came out several times to check on me several times, and then let me know that new car mats had been ordered and would be ready for pick-up the next morning. I drove off in my new car and, arriving at my house and checking out the car, noticed a small scratch on the driver's door. I immediately called Lloyd and he said not to worry, they would take care of the scratch the following week. I am thrilled by the care I received at Toyota of Victoria. I drove in at 9:00 AM and left with my new car (spotless and with a full tank of gas) at 12:30 PM. More