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Toyota of Santa Fe

Santa Fe, NM

4.7
1,724 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,724 reviews

August 15, 2025

Quick service. It was a real buzz kill to have a service rep follow me out to my car thinking I took his pen. Is Toyota so hard up it can't provide it's service peo More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
3.0
This rating includes all reviews, with more weight given to recent reviews.
Noure Benelalija
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Toyota of Santa Fe responded

Hi, thanks for bringing this to our attention. We cannot find your name in our system, please reach out to us at (877) 446-6155. We'd like to make things right with you regarding this matter.

August 14, 2025

You're was wonderful! !!! He helped get me into a reliable vehicle. Thank you so much More

by ytewa07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noure Benelalija
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Toyota of Santa Fe responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We can't wait to see you again, have a great day.

August 14, 2025

I always feel welcome, knowing that my service needs will be satisfied. And their communication with updates to progress via text increases my assurance further. More

by gyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Mendiola
Aug 22, 2025 -

Toyota of Santa Fe responded

Gyoung, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We can't wait to see you again, have a great day.

August 11, 2025

Performed the service quickly and for the price quoted. Texted about extra work and executed those as well. Timely and clear. More

by pitttaylor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Toyota of Santa Fe responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 10, 2025

Staff are friendly, courteous and always helpful. They truly seem to enjoy their jobs. Thank you, Roger and team! More

by akwoman86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarez-Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
Aug 12, 2025 -

Toyota of Santa Fe responded

Hi, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

August 09, 2025

Appreciate willingness of the dealership to make a deal to earn the sale of this vehicle. More

by darrin.p.stafford
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Toyota of Santa Fe responded

Darrin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We can't wait to see you again, have a great day.

August 09, 2025

The communication is poor between various responsibilities from scheduling to customer service representative to the technician. I received a "Special Service Campaign 22TC01" notice so calle More

by dtiemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
madison 1 star, adrian 5 stars
Aug 23, 2025 -

Toyota of Santa Fe responded

Thank you for your feedback. We’ve since coached our scheduling team to be more familiar with recall requirements so we can provide clearer information upfront and avoid this in the future. We appreciate your time and will use your feedback to help us improve.

August 09, 2025

Everyone was very kind, but my sales person, Klinsman Trejos, was incredible. I really trust him and he was there for me. 100%. More

by cathy.swedlund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klinsman Trejos
Aug 22, 2025 -

Toyota of Santa Fe responded

Cathy, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Santa Fe! We can't wait to see you again, have a great day.

August 09, 2025

They got it done. Video detail of what needed to be done was helpful. Cost was less than expected More

by c.vigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Toyota of Santa Fe responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe.

August 08, 2025

I was delighted with the care patience and respect I was shown. Truly Profession and a good portion of warmth humanity and humor. More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilmer ESCOBAR GUEVARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noure Benelalija
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Toyota of Santa Fe responded

Thank you for your kind words! We strive to provide the best service possible and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future.

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