Toyota of Richardson

Service managers are always knowledgable and friendly. Very professional and quick service. Would highly recommend even if you did not originally purchase from Toyota of Richardson. Very professional and quick service. Would highly recommend even if you did not originally purchase from Toyota of Richardson. More

Everytime I go to this Toyota Service Center they are always friendly and keep me informed. Sometimes I just hang-out in the waiting rooms. Most often they have a driver take me home until my car is re always friendly and keep me informed. Sometimes I just hang-out in the waiting rooms. Most often they have a driver take me home until my car is ready then they come pick me up. Thanks to Matt and they crew of auto techs. More

I was treated very nice and answered all my questions very well. He also help me choose the vehicle that i want and the best and suitable for me and my family. very well. He also help me choose the vehicle that i want and the best and suitable for me and my family. More

Wouldn't go anywhere else. Terry Torbet provided an excellent sales experience and thoroughtly explained the operation of the technology. And, the service department "rocks!" excellent sales experience and thoroughtly explained the operation of the technology. And, the service department "rocks!" More

I have had the pleasure of working with Lee Schuster for the past 7-8 yrs. He has always been an exemplary service representative: courteous, knowledgeable and most importantly, forthright. He is a pleas the past 7-8 yrs. He has always been an exemplary service representative: courteous, knowledgeable and most importantly, forthright. He is a pleasure to work with. He has always ensured that the service provided is "needed," is completed with expediency and is of the highest competency and quality. Numerous times he has gone out of his to accommodate me as a customer, particularly when unexpected delays or unforeseeable situations arose. Hence, my continuing to return to the dealership where I bought my Camry. FYI: This is the second "evaluation" I have done today. I completed one over the phone this afternoon. One comment re that: the young woman who called was very personable and seemed to be competent. However, she appeared to present articulation/pronunciation difficulties which affected her intelligibility of speech. Specifically, she repeatedly mispronounced TOYOTA Of Richardson. I am a seasoned Master's Level Professional Clinical Speech Pathologist and a Consultant/Coach for Voice/Speech/Executive Presentation Skills. Unfortunately for her, her apparent articulatory difficulty was immediately evident to my ear. I would think that if this young woman works directly for Toyota Of Richardson, the owner, management and/or Marketing Department would want all representatives of the Dealership to be able to communicate the name of the company clearly and with efficacy. If more specific information is wanted, I would welcome the opportunity to speak directly to someone regarding this situation. Thank you for your time. L. Metrik More

I had my Corolla for 14 years, and I have never had any major trouble with my the car. Every time I come in for service everyone is friendly, courteous, knowledgeable about the parts, pricing and give gre major trouble with my the car. Every time I come in for service everyone is friendly, courteous, knowledgeable about the parts, pricing and give great estimates. I have worked with several of the technicians and they all have been equally helpful. I worked with Spencer this time and he was pure joy, and it was my pleasure do do business with him. I would certainly request him the next time I need service. :-) Thank you for everything Spencer!!! You Rock!!! More

service is usually great. Items are fixed and fixed right the first time. My only complaint is the cost is really high...I know labor is expensive, but Toyota seems to be higher than the competition. right the first time. My only complaint is the cost is really high...I know labor is expensive, but Toyota seems to be higher than the competition. We also drive Nissans, and their maintenance is always cheaper for the same items. $60 for an oil change and tire rotation is really steep. I am an extremely loyal Toyota owner and have been for 20 years. But if maintenance costs continue to outpace the competition, I might need to look at other brands when we decide to replace. More

This is the 5th car we have purchased from Toyota of Richardson. Every time has been a pleasure. Buying a car is not easiest thing to do with so many options and models. Waleed helped me decide the Richardson. Every time has been a pleasure. Buying a car is not easiest thing to do with so many options and models. Waleed helped me decide the best bang for the buck along with Dexter. Sam Al-Hayek was pleasing to work with during the finance stage as well, with very clear explanations of the whole process. More

This is the second time that I have worked with Mr. Burks to purchase a vehicle. From the very beginning I appreciated his demeanor, and I feel a genuine rapport with him. Of course, it helps that the prod to purchase a vehicle. From the very beginning I appreciated his demeanor, and I feel a genuine rapport with him. Of course, it helps that the product he sells is of the highest quality. This is the first time that I worked with Sam Brown, and his patient respect for all the questions and concerns that we had was model. More

They know the vehicle and help you get the best price on the work you need done. They listen to you and do not try to up sell you. the work you need done. They listen to you and do not try to up sell you. More