Toyota of Richardson

My brother and I went to this dealer ship on a very cold day. We looked around and saw a car I liked, it was very cold outside, when a man Tracy Brown waved to us to come in and into his office, he made sur day. We looked around and saw a car I liked, it was very cold outside, when a man Tracy Brown waved to us to come in and into his office, he made sure we were warm so he turned on his heater for us. He was very friendly and nice, made us very comfortable. We talked about the car I liked and came to a final number. I was very pleased with my experience there and will tell others in need of a car. I want others to know that looking for a car does not have to be a scary thing when you have the right person helping you. He has great customer service and a great personality Thank you Toyota of Richardson!!! Zewde. More

We had an excellent experience here. Both Mo and Jordan were friendly and so easy to work with. We were there to buy a car and not to mess around and they made the process simple and hassle free. I was v were friendly and so easy to work with. We were there to buy a car and not to mess around and they made the process simple and hassle free. I was very impressed with both their professionalism. I would recommend the pair of them anytime. More

Thanks to Tony and Danny for helping us in the purchase of our '06 Toyota Sienna. Thank you Tony, for being laid back and not pressuring us to make a decision-(one reason we did buy from you,there's nothin of our '06 Toyota Sienna. Thank you Tony, for being laid back and not pressuring us to make a decision-(one reason we did buy from you,there's nothing worse than high pressure sales people!!) Thank you Danny for going above and beyond to fix the glitch with the finance department. I would definately recommend Toyota of Richardson, and especially the 2 of you for making everything go smoothly. More

Mo Sherbi is the worst person to deal with there at Toyota of Richardson. We agreed on a price for a car then they told us they can give it to us for that price after we had agreed on it. When confront Toyota of Richardson. We agreed on a price for a car then they told us they can give it to us for that price after we had agreed on it. When confronted about it he said he doesnt sell cars any more. WILL NOT DO BUSINESS THERE AGAIN! STAY AWAY FROM TOYOTA OF RICHARDSON if you want to buy a new car! More

Just be aware of Rey Reyes and Leon Tang, especially for those first-time buyers that do not have much car purchase experience. These two just play trick with you on almost everything, apr, extended warrant those first-time buyers that do not have much car purchase experience. These two just play trick with you on almost everything, apr, extended warranty, and they even try to let you sign blank contract and then add extended warranty, insurance something themselves. Rey would tell you "Your apr is 20% if you do not buy extended warranty from me", what a joke. Stay away from these two and this dealer. More

I DEFINITELY RECOMMEND TOYOTA OF RICHARDSON! I traded in my infiniti FX 35 for a 2011 toyota camry SE. Mo and Loren made everything so easy. I am usually timid when it comes to dealerships as I have been bu my infiniti FX 35 for a 2011 toyota camry SE. Mo and Loren made everything so easy. I am usually timid when it comes to dealerships as I have been burned before but I did my research and when it came down to it I really ended up trusting Mo and Loren. My credit score isn't great and I was so surprised by the low interest rate Mo got me. He worked so hard for me and I know has saved me thousands of dollars in interest rate fees. I also love my camry -- the gas mileage is great and I am saving so much money already. I will definitely be back and would recommend them to my friends -- especially Mo. More

Unbelievably shady experience. Changed the price on the car more than five times AFTER the initial paperwork was signed, had dealer payoff on trade incorrect from what actual paperwork stated, charged tax car more than five times AFTER the initial paperwork was signed, had dealer payoff on trade incorrect from what actual paperwork stated, charged tax on full price of the car rather than the LEGAL amount- price minus trade, continually said they were giving me something extra when was actually included in Toyota Care package. More

I am interested in purshasing a new car within a year, so I decided to come check out my options. Eric Williams was so helpful and professional. He put me at ease and I did not feel pressured while shoppin I decided to come check out my options. Eric Williams was so helpful and professional. He put me at ease and I did not feel pressured while shopping. He was very friendly and energetic, and did not seem put off that I was not buying right away. I would like to to say that if all employees are like him, then Toyota of Richarson is doing a fabulous job! More

Harvey was excellent when is came to his job. He explained everything about the car, the payment options, and even went into detail about every part of the car. We got into a 2013 Toyota Corolla S t explained everything about the car, the payment options, and even went into detail about every part of the car. We got into a 2013 Toyota Corolla S that same day. I will definitely recommend Harvey and Toyota of Richardson to all my friends!!!! More

I went to test drive a 2012 prius trim 4 and trim 5. He had no knowledge of the differences between the two or the difference between trim 3 and trim 4. Technically quite incompetent to sell a prius. His e had no knowledge of the differences between the two or the difference between trim 3 and trim 4. Technically quite incompetent to sell a prius. His excuse was that they did not sell that many trim 4's and 5's - why am i not surprised!! He also treated me as if i was a newbie and had gone for a test drive without doing internet research. I knew more about the options and differences than him! He took me twice to their parking lot which is at a distance because he did not have the correct keys with him first time, a mistake that I would not mind if not for all the other stuff. And he plainly refused to let us test drive a trim 5 - his excuse was the battery was down. Seriously? A Toyota dealership claiming to have a trim 5 has no working car to show an interested buyer? And then his quoted price for both the trim 4 and trim 5 was the msrp, quite different from what other dealers offered on the phone even without meeting. This dealership was closest to my home. I ultimately bought a trim 5 from a dealership 20 miles away where the salesperson was competent and knowledgeable. More