
Toyota of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Everything was Perfect! Sam & Ali both helped me get the actual car I wanted! These guys are the best! Awesome Customer Servicer, they were soo helpful! If you want to get a car, and y'all having diffic the actual car I wanted! These guys are the best! Awesome Customer Servicer, they were soo helpful! If you want to get a car, and y'all having difficultie...they'll make it happen! More
Sam worked with us every step of the way; I told him exactly what price and model I wanted and he followed through. I left feeling very satisfied because we had agreed on a price that fit my budget, Sam exactly what price and model I wanted and he followed through. I left feeling very satisfied because we had agreed on a price that fit my budget, Sam helped us with all the details and was very personable. It was a very pleasant experience all around. More
Charles is a very good dealer who is so patient and help me a lot to find a used car in very good condition, I'm so satisfied with the car and Charles's service. me a lot to find a used car in very good condition, I'm so satisfied with the car and Charles's service. More
It all started with receiving a good trade-in price for my existing Toyota Corolla... I went to the dealership to checkout the best value I would receive for my existing car and I wished to buy infiniti 20 my existing Toyota Corolla... I went to the dealership to checkout the best value I would receive for my existing car and I wished to buy infiniti 2009 in exchange. Charles was the sales person who helped me out throughout my deal. Unfortunately the infiniti which I was looking for, was already sent to Auction on that very day. Charles helped me out to find another cool car : Lexus es350. I took the test drive and was very impressed with the features, The way Charles handled the deal was great and he is the biggest reason I went ahead with the deal though I had to extend on my budget. I really appreciate Charles for staying late and spending almost 7-8 hours to crack this deal with a very good price on both my trade-in Corolla and the new Lexus which I own currently. Charles was very helpful throughout and explained me about the features of the car in detail and giving all the required documents, carfax history, etc which helped me a lot. I would like to point out about the extremely bad experience I had with the finance guy who handled my case after the great help received from Charles. The finance guy was very rude and his attitude was very unprofessional and he didnt help with giving correct details on the finance amount I was eligible for, and I ended up paying a little high interest than what I would have been eligible for, but that too the final APR was agreed upon after around 2 hours of negotiation which was a total waste of time if correct credit checks were made on my SSN. More
My experience with Toyota of Richardson was a good one, Charles Adewale, the sales representative did a great job on making sure I was a happy customer, he was very professional and courteous. I highly rec Charles Adewale, the sales representative did a great job on making sure I was a happy customer, he was very professional and courteous. I highly recommend Toyota of Richardson for other customers. More
Ali was really awesome. He helped my wife and I to get the car we wanted at a price we could not put down. He walked us through on how to operate our new Prius with ease. Jordan the used car sales manager the car we wanted at a price we could not put down. He walked us through on how to operate our new Prius with ease. Jordan the used car sales manager made me feel right at home. He didn't hose any curve xxxxx with the financing or our bottom line price. When we went over to financing, Jordan helped us to secure an interest rate that we could not lose. Everything was just perfect there and would recommend Ali any time to friends and family. Toyota of Richardson just rocks!!! More
Monday, 3/11/13 We began negotiating over the phone for a used vehicle After reaching a verbal deal that Monday, I called in Tuesday morning and exchanged credit card information with the Salesman (Rasheed used vehicle After reaching a verbal deal that Monday, I called in Tuesday morning and exchanged credit card information with the Salesman (Rasheed) to put a deposit on the car and hold it until I could pick up the car on Thursday 3/14/13 as the Dealership is located in Richardson and I live in Bastrop. Rasheed took the information and assured me the car would be ready for when I arrived Thursday. I received a call from the Dealer Wednesday morning telling me the vehicle had sold Tuesday morning. I then called back from another phone number and used another name to see if the vehicle had in fact sold. They assured me that the vehicle was in fact still available and not sold. Called back to complain to the Manager and was unable to reach him as he was "busy", So I left my information with him to have him return my call. He never did. I then noticed that the car was readvertised on their website that same day for a higher price with identical VIN and photos More
We paid our deposit on an pre-owned vehicle and it turned out that car did not pass the inspection test from Toyota. They did not want to sell us the vehicle unless we pay extra $1000 to fix the vehicle. Mos out that car did not pass the inspection test from Toyota. They did not want to sell us the vehicle unless we pay extra $1000 to fix the vehicle. Most importantly, they were not able to provide us any inspection report to prove that car did not pass the inspection stage. The salesman did not want to talk to us after we decided we did not want to get the vehicle. They were unpofessional and they made like it was our fault. I will not come back to this dealership anymore. More
Ed Giraldo has been my car guy for over 15 years now. We have bought 9 new cars from Mr. Giraldo, and I have been 100% satisfied every time I purchase. He is such a professional that we do business over th have bought 9 new cars from Mr. Giraldo, and I have been 100% satisfied every time I purchase. He is such a professional that we do business over the phone, and when I come into the dealership, I am in and out in usually 20 minutes or less. Everything is always prepared for me. Ed Giraldo is , in my opinion, at the top of his profession. I will never buy another car from anyone as long as he is in the business. Ed always keeps in touch and has supported my business as well. Ed Giraldo is simply the best. I ask that you give him the highest rating possible in whatever this survey indicates, as I couldn't possibly be more satisfied with my car buying experience. Joey Molina More