Toyota of Richardson

Toyota of Richardson IS THE BEST! Robert Alicea and Rey Reyes simply are THE BEST at what they do. Period. We have NEVER experienced such a friendly and competent car buying event as t Robert Alicea and Rey Reyes simply are THE BEST at what they do. Period. We have NEVER experienced such a friendly and competent car buying event as the one these two guys brought. From the test drive to the signing of the contract, Robert and Rey kept my wife and I fully informed and comfortably at ease throughout the entire car buying process. I happily recommend Toyota of Richardson for anyone's car buying needs as they exceeded our expectations in securing our Toyota Tacoma with zero pressure and friendly, straightforward professionalism and service. Thank you Robert, Rey and Toyota of Richardson. You are the BEST. Larry and Joyce More

A journey to buy my first car As a first car buyer I had my concerns about to go to a dealership. A friend of mine recommended me to contact Eduardo Varas at Toyota Richardson. As a first car buyer I had my concerns about to go to a dealership. A friend of mine recommended me to contact Eduardo Varas at Toyota Richardson. I made my previous research, by looking the used car inventory and I could find a couple of options. I contacted Eduardo by phone and he proposed the appointment at the best time for both of us. So I could arrive to the dealership agency free of time to spend in the process. Eduardo was very focused to listen to what I needed. He has explained patiently every step, like the car status, car history, finance plan etc. He also helped me with the car insurance, and answered each one of my questions,no matter what stupid question I asked, he always had an answer (which wasn't stupid) He makes the buying process so simple. I have enjoyed a lot what I thought it was going to be a very stressful situation. He was great to work with, he was quick and honest and i will work with him again in the future. By the time you go to Toyota of Richardson contact Eduardo Varas. I recommend him for his honesty, helpfulness, and general likable personality. You won't regret. Dario Sosa. More

Got me a new car MPG, is great with my "C". Lonnie took the time to show me and let me drive the different Prius. I decided on the C because it was the perfect size. MPG, is great with my "C". Lonnie took the time to show me and let me drive the different Prius. I decided on the C because it was the perfect size. I have been just rolling around doing city driving and keeping up with traffic, but being light on the pedals during break in period. More

Sienna SE One of the smoothest and quickest car sales experiences I have ever had. Robert was very easy to work with, great salesman. Thanks Buddy! 5 stars! One of the smoothest and quickest car sales experiences I have ever had. Robert was very easy to work with, great salesman. Thanks Buddy! 5 stars! More

Excellent !!!!! I am first time buyer from Toyota and my husband and I will be back most definitely and ask for Sam Mau, Megan Montgomery and Mo Sherbi. These are the I am first time buyer from Toyota and my husband and I will be back most definitely and ask for Sam Mau, Megan Montgomery and Mo Sherbi. These are the best and nicest people we have ever encountered at a dealership:) More

Fantastic Bought my own car here 8 months ago and when my girlfriend needed a car I came back. The experience this time was even faster as they appear to have s Bought my own car here 8 months ago and when my girlfriend needed a car I came back. The experience this time was even faster as they appear to have streamlined the finance process. We were in and out veey fast and got something she loves we couldn't be happier. Thanks again Sam, Danny, Rey, the finance guy who wrote me up, and the rest of the team out there. Will be back (again) to upgrade my Camry to an Avalon when the time is right. Superb! More

Impressed & frustrated... all in one My first visit to look at and inspect the car went great. Sam Mau is truly a phenomenal salesman, as he made me feel comfortable and appreciated the w My first visit to look at and inspect the car went great. Sam Mau is truly a phenomenal salesman, as he made me feel comfortable and appreciated the whole time without being an intense and aggressive salesman.He knew the quality of the vehicle and it's owner's maintenance were impeccable, just what I wanted and and that the car was a perfect fit so he basically let me enjoy the experience of getting a new car after being frustrated for 5 months. That was a great experience. My BUT for this dealership and their staff was that I had come in the second time after the car had been serviced and detailed (Sam also pulled some strings so that a dent in the bumper was taken out and repainted first) around 3:30 on a Wed I believe. First I took it to a mechanic to have it checked out (one issue would need 2 hrs to fix) that only took 35 min or so. When we got back to the dealer it was like we were the hot potato being passed around from dept to dept and building to building before anyone could figure out what to do with us. I simply asked that they take the price which was $125 off before I bought it, because the shop was closing and we were not driving 2 hrs back to the dealership the next day. Anyhow long story short they ended up taking that out of the price which was good but we were there until 8pm waiting for them to figure out what to do.... It should not have taken 3 1/2 hours for that deal to be completed. I'm only frustrated that employees took so much less initiative in helping me after I was already in the process of purchasing the car then they did when I hadn't put money down yet. A little disappointed at the very end ( Sam and a couple others did apologize for the wait), but all in all I was sold a fantastic car, at a reasonable price and done so with a friendly smile. More

Excellent! Ray was awesome to work with. He was able to achieve what I was wanting in the sale. I would recommend him and the dealership to friends. Ray was awesome to work with. He was able to achieve what I was wanting in the sale. I would recommend him and the dealership to friends. More

Review Robert Alicea was terrific. Kind , friendly, and excellent to work with.. He had soooooo much patience.He was very helpful. We would highly recommend Robert Alicea was terrific. Kind , friendly, and excellent to work with.. He had soooooo much patience.He was very helpful. We would highly recommend Robert and everyone that works along his side. We were very happy with everyone at Toyota of Richardson. You all are the best. Thank you Robert for being such a terrific salesman !!!!!!! More

Great Customer Service Thank you for making our car buying experience a great one! I will come back and do business with your dealership when I am ready to purchase my next Thank you for making our car buying experience a great one! I will come back and do business with your dealership when I am ready to purchase my next car. More